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A trampoline buyer asks how long an order can be returned, who pays the return freight, and from what amount delivery is free. These decide 50 points out of 100.
Score shows how the company does on our comparison criteria, on a 0–100 scale. Rankings cannot be bought.
Basic metrics · 63.8
+ Wide trampoline range with model-specific prices (about 14.90 € - 799 €) and its own spare parts category 'Spare parts and padding' (springs, mats, safety nets)
Basic metrics: 63.8, rank 5 · ▲ 4 places
Basic metrics · 66.2
+ Model-specific prices shown in the online shop (from 239 € to over 1199 euros) depending on diameter and model
Basic metrics: 66.2, rank 3 · ▲ 1 place
Basic metrics · 75.3
+ Model-specific prices are shown directly in the online shop and every ACON Air trampoline is sold with a safety net and ladder (for example 3.7 m 1099 €, 4.6 m 1399 €)
Basic metrics: 75.3, rank 2 · ▼ 1 place
– Return costs: Who pays for return freight is not stated in the returns policy, the delivery policy or on the customer service page.
Basic metrics · 77.7
Basic metrics: 77.7, new in the comparison
Basic metrics · 80.4
+ The category's most comprehensive technical specifications: FitNord Bounce G2 366 cm states 72 hot-dip galvanised springs (165 mm), a frame diameter of 38 mm, galvanised steel and a maximum user weight of 120 kg
Basic metrics: 80.4, rank 1 · ▼ 4 places
Basic metrics · 57.9
+ Affordable trampolines priced online (from about 124 €) and delivery is free
Basic metrics: 57.9, rank 6 · no change
– Free delivery threshold: Delivery prices are shown only at checkout, and no general free delivery threshold is stated on the delivery methods or customer service page.
Basic metrics · 65.0
+ The only shop in the comparison that names its trampoline safety certification: all BERG trampolines are approved by TÜV and AIB
Basic metrics: 65.0, rank 4 · ▼ 3 places
– Free delivery threshold: The free delivery threshold or delivery costs are not stated in the order and delivery terms.
Weights are fixed. All companies are measured on the same scale. Read the full methodology.
| Buying motive | What is measured | Scale | Weight |
|---|---|---|---|
| Return period QUESTIONHow many days do I have to return an order? | Length of the consumer's right of return or cancellation in days from receipt of the product. | 30 days or more = 100 points, 14 days (legal minimum period) = 0, in between directly proportional. | 14 p |
| Return costs QUESTIONWho pays if I return the trampoline? | Who pays the return freight in a normal (not faulty or complaint) return, as stated in the shop's terms. | Free return = 100, free only to the shop = 50, customer pays = 0. | 18 p |
| Free delivery threshold QUESTIONFrom what amount is delivery free? | The smallest order value from which delivery is free, in euros. If free delivery applies to the trampoline as such, the threshold is €0. | €0 = 100 points, €300 or more = 0, in between directly proportional. | 18 p |
| Basic metrics | Digital quality, transparency, reachability and AI quality score | Basic metrics × 0.5 | 50 p |
We scored 7 online shops selling trampolines on 24 metrics. The key question for the buyer: are the price, warranty length, safety standard, spare parts availability and delivery terms shown on the site before purchase, or do the warranty and product details only become clear after the order?
A trampoline is a large and long-lasting purchase, and online shops differ in how openly they provide product information before purchase. We compared seven online shops selling trampolines by whether the price, warranty length, safety standard, spare parts availability, product details and delivery terms are shown on the site before ordering.
Trampoline prices are shown online by model before purchase (and what the price includes) (18), warranty length stated (frame and jumping mat warranty in years) (16), safety standard or certification stated (EN 71-14, TÜV, GS or equivalent) (12), spare part availability stated (spare parts range or availability promise) (12), product details comprehensive (diameter, maximum user weight, number of springs, materials) (10), delivery cost and time stated before ordering (10), assembly instructions or service stated (installation video, instructions or installation service) (6), right of return stated (14-day return or trial period) (6), customer support channels stated (phone, e-mail or chat) (4), contact details displayed (phone or e-mail) (3), business ID (Y-tunnus) or company details displayed on the site (3)
Transparency is 30% of the basic metrics, i.e. 15% of the total points · these metrics make up its 100 points · the full formula and the other pillars
How to read the comparison correctly: Half of the points come from buyer's questions, i.e. things the buyer finds out before deciding. The other half measures how openly the company publishes its prices, terms and contact details. Clear differences in points indicate a genuine difference: one tells you the price immediately, another only after logging in. Close scores should not be read as a ranking order, because every measurement has a margin of variation. The measurement accuracy and the full calculation formula are open in the methodology.
Customer experience is brought into the assessment separately. We also collect customer feedback and customer experiences about companies through separate surveys. The survey results will be added to the overall assessment later.
The comparison concerns online shops that sell trampolines, not individual trampoline models. The scores show how openly the shop presents price, warranty, safety information, spare parts and delivery terms before purchase.
Included are both trampoline specialists (Acon and BERG importer Ykköstukku) and web shops with a wide range. General department stores and hardware stores (for example Prisma, Biltema and Netrauta) have been left out because they are assessed in their own categories.
Every company is measured with the same public formula: half of the points come from buyer's questions and half from basic metrics, which have four pillars: technical quality, transparency, reachability and AI quality score. Ranking cannot be bought, and you can see the origin of each point on the company's profile. Read the full methodology →
In several models it is included, but not always. For example, Acon's ACON Air models are sold with a safety net and ladder. Check per product what is included in the package.
Warranty varies a lot and it is worth checking separately for the frame and the mat. At best, 10 years is promised for the frame and 5 years for the jumping mat, but some shops do not state the warranty length at all.
Specialist shops usually have their own spare parts category (springs, mats, pads, safety nets). Some state an availability promise, for example spare parts for five years after production ends.
Safety is increased by a safety net, padded support structures and a stable frame. Some shops also state the trampoline's safety approvals, such as TÜV and AIB approval.
Yes, a product bought from an online shop has a right of return under the Consumer Protection Act, typically 14 days. Check the shop's own return terms before ordering.
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