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On the basic metrics alone, the score was 66.2 and the rank 3. The score is now 57.1 and rank 2 (▲ 1 place). The difference comes from buying motives: they measure what the buyer asks before deciding.
Fitshop on saksalaisen Sport-Tiedje GmbH:n Suomen-verkkokauppa, jolla on laaja trampoliinivalikoima mallikohtaisin hinnoin (alkaen 239 e), ilmainen toimitus yli 200 euron tilauksiin ja oma asennuspalvelu (75 asennusteknikkoa). Asiakastuki ja sopimusehdot ovat esillä. Läpinäkyvyyttä laskee, ettei takuun pituutta, turvastandardia tai varaosia kerrota, yhtiöllä ei ole suomalaista Y-tunnusta ja tuki toimii saksalaisesta numerosta.
Buying motives were checked on 17.10.2026 and basic metrics measured on 25.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Return period | 14 p × 0.0 % | 0.0 |
| Return costs | 18 p × 100.0 % | 18.0 |
| Free delivery threshold | 18 p × 33.3 % | 6.0 |
| Basic metrics | 50 % × 66,2 | 33.1 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Return period | 14 days | fitshop.fi checked 17.10.2026 | 0.0 / 14 |
| Return costs NOTEApplies to products returned as a parcel. The cost of returns via a freight forwarder is not stated. | When returning via a parcel service, return label, no costs | fitshop.fi checked 17.10.2026 | 18.0 / 18 |
| Free delivery threshold | Shipping without shipping costs from €200 | fitshop.fi checked 17.10.2026 | 6.0 / 18 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 81,8 | 24.5 |
| Transparency | 30 % × 50,5 | 15.1 |
| Reachability | 20 % × 60,0 | 12.0 |
| AI quality score | 20 % × 71,4 | 14.3 |
| Commitment index | max +1.0 | +0,25 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 63/100 | Technical measurement | 25.2 / 40 |
| Accessibility | 100/100 | Technical measurement | 30.0 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 77/100 | Technical measurement | 11.6 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Trampoline prices shown model by model online before purchase (and what is included in the price) OBSERVATION'alkaen 239,00 e' - yli 1199 e mallista riippuen | Yes | Website + AI extraction | 18.0 / 18 |
| Warranty length stated (frame and jumping mat warranty in years) OBSERVATIONtakuun pituutta ei mainittu trampoliini- eikä palvelusivulla | No | Website + AI extraction | 0.0 / 16 |
| Safety standard or certification stated (EN 71-14, TÜV, GS or equivalent) OBSERVATIONturvastandardia ei nimetty luetuilla sivuilla | No | Website + AI extraction | 0.0 / 12 |
| Availability of spare parts stated (spare parts range or availability promise) OBSERVATIONtrampoliinien varaosavalikoimaa ei mainittu | No | Website + AI extraction | 0.0 / 12 |
| Comprehensive product information (diameter, maximum user weight, number of springs, materials) | Partly | Website + AI extraction | 5.0 / 10 |
| Delivery cost and time stated before ordering OBSERVATION'Nopea ja varma lähetys ilman lähetyskuluja alkaen 200,00 e'; erillinen lähetyskulut-sivu | Yes | Website + AI extraction | 10.0 / 10 |
| Assembly instructions or service stated (installation video, instructions or installation service) OBSERVATIONSivusto kertoo 75 omaa asennusteknikkoa (oma asennuspalvelu) | Yes | Website + AI extraction | 6.0 / 6 |
| Right of return stated (14-day return or trial period) OBSERVATIONCancellation terms and cancellation form are linked; the exact return period is not shown on the service page | Partly | Website + AI extraction | 3.0 / 6 |
| Customer support channels stated (phone, e-mail or chat) | Yes | Website + AI extraction | 4.0 / 4 |
| Contact details displayed (phone or e-mail) | Yes | Website + AI extraction | 3.0 / 3 |
| Business ID or company details displayed on the website OBSERVATIONyhtiötiedot saksalaisessa julkaisutiedot (Impressum) -osiossa, ei suomalaista Y-tunnusta | Partly | Website + AI extraction | 1.5 / 3 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATION'+49 4621 4210 935' | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown OBSERVATION'info@fitshop.fi' | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown OBSERVATION'Ma-pe 08:00-18:00, La 09:00-18:00' | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section | No | Website + AI extraction | 0.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 74/100 | AI analysis | 25.2 / 34 |
| Findability of pricing | 72/100 | AI analysis | 23.8 / 33 |
| Content coverage | 68/100 | AI analysis | 22.4 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Right of return stated (14-day return or trial period) OBSERVATIONCancellation terms and cancellation form are linked; the exact return period is not shown on the service page | Partly shown | +0,25 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Are you a customer of the Fitshop service? Share your experience. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +15.9 points: 57.1 → 73.0, rank 2 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
