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On the basic metrics alone, the score was 75.3 and the rank 2. The score is now 55.6 and rank 3 (▼ 1 place). The difference comes from buying motives: they measure what the buyer asks before deciding.
Acon on oululainen trampoliinien erikoisvalmistaja ja verkkokauppa, jonka läpinäkyvyys on kategorian kärkeä: mallikohtaiset hinnat näkyvät turvaverkon ja tikkaiden kanssa, takuu kerrotaan osa kerrallaan (runko 10 v, jouset ja matto 5 v, pehmuste 2 v), varaosille on oma kategoria ja kokoamiseen on asennusvideot. Palautusoikeus (14 päivää ja kuluttajansuojalaki) sekä yhteystiedot ovat esillä. Läpinäkyvyyttä laskee, ettei nimettyä turvastandardia tai Y-tunnusta näytetä sivustolla.
Buying motives were checked on 17.10.2026 and basic metrics measured on 25.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Return period | 14 p × 0.0 % | 0.0 |
| Return costs | 18 p × 0.0 % | 0.0 |
| Free delivery threshold | 18 p × 100.0 % | 18.0 |
| Basic metrics | 50 % × 75,3 | 37.6 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Return period | 14 days, return number (RMA) required | acon.fi checked 17.10.2026 | 0.0 / 14 |
| Return costs | Who pays the return freight is not stated in the returns policy, the delivery policy or on the customer service page. | acon.fi, returns policy · acon.fi, delivery policy checked 17.10.2026 | 0.0 / 18 |
| Free delivery threshold NOTEApplies to trampolines with safety nets. The delivery cost of other products is determined by size and weight and is shown at checkout. | Free delivery on all trampolines with a safety net | acon.fi checked 17.10.2026 | 18.0 / 18 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 61,3 | 18.4 |
| Transparency | 30 % × 80,0 | 24.0 |
| Reachability | 20 % × 75,0 | 15.0 |
| AI quality score | 20 % × 87,3 | 17.5 |
| Commitment index | max +1.0 | +0,5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 31/100 | Technical measurement | 12.4 / 40 |
| Accessibility | 88/100 | Technical measurement | 26.4 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 58/100 | Technical measurement | 8.7 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Trampoline prices shown model by model online before purchase (and what is included in the price) OBSERVATION'ACON Air 3,7m pyöreä 1099,00 e', 'ACON Air 4,6m pyöreä 1399,00 e' - turvaverkolla ja tikkailla | Yes | Website + AI extraction | 18.0 / 18 |
| Warranty length stated (frame and jumping mat warranty in years) OBSERVATION'10 vuoden takuu rungolle, 5 vuoden takuu jousille... 5 vuoden takuu trampoliinin matolle ja 2 vuoden takuu reunapehmusteelle' | Yes | Website + AI extraction | 16.0 / 16 |
| Safety standard or certification stated (EN 71-14, TÜV, GS or equivalent) OBSERVATIONluetuilla sivuilla (kategoria, palautusehdot, varaosat) ei mainittu nimettyä turvastandardia tai sertifiointia | No | Website + AI extraction | 0.0 / 12 |
| Availability of spare parts stated (spare parts range or availability promise) OBSERVATIONOma kategoria 'Trampoliinien varaosat' (jouset, matot, pehmusteet, tikkaat, turvaverkot) | Yes | Website + AI extraction | 12.0 / 12 |
| Comprehensive product information (diameter, maximum user weight, number of springs, materials) | Partly | Website + AI extraction | 5.0 / 10 |
| Delivery cost and time stated before ordering OBSERVATION'Free delivery on all trampolines with a safety net' | Yes | Website + AI extraction | 10.0 / 10 |
| Assembly instructions or service stated (installation video, instructions or installation service) OBSERVATION'Asennusvideot' -osio linkittää trampoliinien kokoamisohjeisiin | Yes | Website + AI extraction | 6.0 / 6 |
| Right of return stated (14-day return or trial period) OBSERVATION'you must contact us within 14 days of receiving the product'; 'All products carry return rights in accordance with the Consumer Protection Act' | Yes | Website + AI extraction | 6.0 / 6 |
| Customer support channels stated (phone, e-mail or chat) | Yes | Website + AI extraction | 4.0 / 4 |
| Contact details displayed (phone or e-mail) | Yes | Website + AI extraction | 3.0 / 3 |
| Business ID or company details displayed on the website OBSERVATIONpalautusehtosivulla vain osoite (Terminaalitie 9, 90400 Oulu), ei Y-tunnusta | No | Website + AI extraction | 0.0 / 3 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATION'09 42450155' | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown OBSERVATION'acon@acon.fi' | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown OBSERVATION'Asiakaspalvelun aukioloajat: Ma-ke, pe klo 9-17, to klo 9-16' | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section OBSERVATIONLaaja UKK-osio (koon valinta, turvallisuus, takuu, ympäri vuoden käyttö) | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 88/100 | AI analysis | 29.9 / 34 |
| Findability of pricing | 90/100 | AI analysis | 29.7 / 33 |
| Content coverage | 84/100 | AI analysis | 27.7 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Right of return stated (14-day return or trial period) OBSERVATION'you must contact us within 14 days of receiving the product'; 'All products carry return rights in accordance with the Consumer Protection Act' | Shown | +0,5 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Oletko Acon-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +29.4 points: 55.6 → 85.0, rank 3 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
