A housing company board member asks: is the price of property management shown before I call, what do a property manager's certificate and a meeting cost, and is there a lighter service for a small company. These decide 50 points out of a hundred.
propia.fi · Propia Services Oy (business ID (Y-tunnus) 3559866-3) is a modern property management company built around its own software. It openly publishes its starting prices for property management and a price estimate calculator on its website, and itemises what the monthly price includes.
80.7SCORE
Property management price shown100
Housing company certificate55
Meeting hourly rate50
Service for a small company100
Basic metrics · 80.1
Digital quality84
Transparency85
Reachability60
AI quality score87
+ Publishes starting prices for property management directly online: bookkeeping from 80 euros per month, administrative property management from 220 euros per month and full-service property management from 650 euros per month, all with an additional per-apartment charge
es-isannointi.fi · ES-Isännöinti Oy (business ID (Y-tunnus) 2416302-3) is a property management company that publishes a price list for separately charged services and hourly rates on its website and offers a calculator estimating the basic monthly price. The business ID (Y-tunnus) is not shown in the site footer.
62.1SCORE
Property management price shown50
Housing company certificate82
Meeting hourly rate73
Service for a small company0
Basic metrics · 68.8
Digital quality77
Transparency50
Reachability75
AI quality score79
+ Publishes the price list for separately charged services and hourly rates openly: 86 euros per hour for additional clarifications by the property manager, and tiered hourly rates by time of day (weekday evenings and weekends are more expensive)
Basic metrics: 68.8, rank 2 · no change
– Service for a small company: Not mentioned on the front page, in the price list, in the customer service section or on the services page.
kiinteistotahkola.fi · Kiinteistö-Tahkola is a property management and real estate agency chain founded in Oulu in 1977, operating in nine localities (including Helsinki, Turku, Tampere, Jyväskylä, Oulu and Rovaniemi). Operations in Oulu are run by Kiinteistö-Tahkola Oulu Oy (business ID (Y-tunnus) 0503505-0); the company's business ID (Y-tunnus) is not shown on the website.
48.1SCORE
Property management price shown50
Housing company certificate0
Meeting hourly rate0
Service for a small company100
Basic metrics · 60.3
Digital quality58
Transparency52
Reachability60
AI quality score75
+ The property management price page has a price estimate calculator where you enter the housing company's number of apartments and location, giving an indicative monthly property management price
Basic metrics: 60.3, rank 4 · ▲ 1 place
– Property manager's certificate: No price was found on the property management price page, the small housing companies page or the document deliveries page.
retta.fi · Retta Isännöinti Oy (business ID (Y-tunnus) 0871684-7) is Finland's largest property management company and part of the international Odevo group (acquisition 2024). Around 150,000 homes under management and a nationwide network of offices. Its former name was Realia Isännöinti; Realia Group was renamed Retta in 2022.
35.2SCORE
Property management price shown0
Housing company certificate0
Meeting hourly rate0
Service for a small company100
Basic metrics · 58.5
Digital quality70
Transparency30
Reachability75
AI quality score67
+ Finland's largest property management company, with a nationwide network of offices and around 150,000 homes under management
Basic metrics: 58.5, rank 5 · ▲ 1 place
– Property manager's certificate: The price was not found on the property management price page or in the site search using certificate and document terms.
turunisannointikeskus.fi · Turun Isännöintikeskus Oy (business ID (Y-tunnus) 0586585-5) is a property management company from Turku that presents its authorised property managers and services on its website. The price of property management is formed through a quote.
34.5SCORE
Property management price shown0
Housing company certificate0
Meeting hourly rate0
Service for a small company50
Basic metrics · 63.1
Digital quality87
Transparency32
Reachability75
AI quality score62
+ A Turku-based property management company whose authorised property managers and services are presented on the website
Basic metrics: 63.1, rank 3 · ▼ 2 places
– Property manager's certificate: The price is only shown on the document order form; the FAQ and the order page do not state the amount in euros.
reim.fi · REIM is a nationwide property management and financial administration chain in which each locality operates as its own company (for example REIM Lohja Oy and REIM Porvoo Oy). The chain's brand operator does not state a single shared business ID (Y-tunnus) on the chain website; the business IDs (Y-tunnus) of the individual offices are shown locality by locality.
30.2SCORE
Property management price shown0
Housing company certificate0
Meeting hourly rate0
Service for a small company100
Basic metrics · 48.4
Digital quality74
Transparency22
Reachability38
AI quality score60
+ A nationwide property management and financial administration chain where the service is delivered locally from the office in your own town
Basic metrics: 48.4, rank 6 · no change
– Property manager's certificate: Ordering the certificate is directed to an office-specific ordering tool, and no price is shown on reim.fi's order page.
QUESTIONCan I see the price of property management before I request a quote?
Whether the monthly price is published in euros on the company's website.
Published in euros = 100 points, only a calculator or estimate = 50, only a quote request = 0.
24 p
Housing company certificate
QUESTIONWhat does a property manager's certificate cost for a bank?
Price of the cheapest certificate ordered for a bank, incl. VAT.
€60 or less = 100 points, €120 or more = 0, in between directly proportional.
12 p
Meeting hourly rate
QUESTIONWhat does it cost for the property manager to attend a meeting?
Meeting fee on weekdays 8 am–4 pm, per started hour, incl. VAT.
€70/h or less = 100 points, €130/h or more = 0, in between directly proportional.
8 p
Service for a small company
QUESTIONIs there a lighter and cheaper service for a small housing company?
Whether the company has a separate service for small housing companies.
Separate service for small companies = 100, only bookkeeping separately = 50, not stated = 0.
6 p
Basic metrics
Digital quality, transparency, reachability and AI quality score
Basic metrics × 0.5
50 p
Notes
The monthly fee for property management depends on the number of apartments, so a comparable euro figure is rarely public. Therefore the greatest weight is on whether the price is visible at all before a request for quotation.
The price of a property manager's certificate and meeting is measured only if it is published on the company's own page. For other companies the value is empty and the reason is given.
Prices include VAT of 25.5%. Companies are not scored on how good a property manager is, only on public information.
About this comparison
We scored 6 property management companies operating in Finland on 20 metrics: transparency for the housing company, level of e-services, reachability, technical quality of the site and quality of information. The key question: does the company disclose the management fee and separate charges openly, or does it hide them behind a request-a-quote form?
What transparency means in this category
Property management fee or pricing model stated without a request for quote (25), separate charges and what the base price includes itemised (20), electronic services or resident portal stated (15), property managers' qualifications or authorisation (ISA/AIT) stated (10), office network and localities shown (10), contract terms or cancellation stated (10), business ID (Y-tunnus) or responsible company clearly shown (10)
How to read the comparison correctly: Half of the points come from buyer's questions, i.e. things the buyer finds out before deciding. The other half measures how openly the company publishes its prices, terms and contact details. Clear differences in points indicate a genuine difference: one tells you the price immediately, another only after logging in. Close scores should not be read as a ranking order, because every measurement has a margin of variation. The measurement accuracy and the full calculation formula are open in the methodology.
Customer experience is brought into the assessment separately. We also collect customer feedback and customer experiences about companies through separate surveys. The survey results will be added to the overall assessment later.
The property management fee is the housing company's biggest pain point. Some companies publish starting prices or a price estimate calculator, while many direct straight to a request-a-quote form. The base price looks cheap, but the real costs are revealed in separate charges, such as the property manager's certificate, extra meetings, hourly work and project management of renovation projects. That is why transparency of the fee and separate charges weighs most in the comparison.
The itemisation of separate charges is decisive. Services billed on top of the base price can significantly increase a housing company's annual cost. The most transparent companies publish a price list for separately charged items and hourly rates, so the board can compare the total cost, not just the base fee.
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