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On the basic metrics alone, the score was 58.5 and the rank 5. The score is now 35.2 and rank 4 (▲ 1 place). The difference comes from buying motives: they measure what the buyer asks before deciding.
Retta Isännöinti on Suomen suurin isännöintiyhtiö ja osa Odevo-konsernia, ja sillä on valtakunnallinen toimipisteverkko sekä OmaRetta-sähköinen asiointi ja hyvä tavoitettavuus. Hinnoittelun läpinäkyvyys on kuitenkin heikko: palkkiota, erillisveloituksia ja sopimusehtoja ei kerrota verkossa, vaan hinta muodostuu tarjouksen kautta.
Buying motives checked on 15.10.2026 and basic metrics measured on 18.8.2026 from public sources. Same formula for everyone, read the full methodology.
| Property management price shown | 24 p × 0.0 % | 0.0 |
| Housing company certificate | 12 p × 0.0 % | 0.0 |
| Meeting hourly rate | 8 p × 0.0 % | 0.0 |
| Service for a small company | 6 p × 100.0 % | 6.0 |
| Basic metrics | 50 % × 58,5 | 29.2 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Property management price shown | The basis of pricing is explained, but no euro amounts | retta.fi checked 15.10.2026 | 0.0 / 24 |
| Housing company certificate | The price was not found on the property management price page or in a site search using certificate and document terms. | retta.fi, property management price checked 15.10.2026 | 0.0 / 12 |
| Meeting hourly rate | The meeting fee was not found on the property management price page or the services page. | retta.fi, property management price checked 15.10.2026 | 0.0 / 8 |
| Service for a small company | RettaHelppi for small housing companies | retta.fi checked 15.10.2026 | 6.0 / 6 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 70,5 | 21.1 |
| Transparency | 30 % × 30,0 | 9.0 |
| Reachability | 20 % × 75,0 | 15.0 |
| AI quality score | 20 % × 66,8 | 13.4 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 35/100 | Technical measurement | 14.0 / 40 |
| Accessibility | 100/100 | Technical measurement | 30.0 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 77/100 | Technical measurement | 11.6 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Property management fee or pricing model stated without a request for quotation OBSERVATIONsivuilla vain Pyydä tarjous, isännöintipalkkiota tai hinnoittelumallia ei julkaista. | No | Website + AI extraction | 0.0 / 25 |
| Separate charges and what is included in the base price itemised OBSERVATIONerillisveloituksia tai perushinnan sisältöä ei eritellä mitatuilla sivuilla. | No | Website + AI extraction | 0.0 / 20 |
| E-services or resident portal stated OBSERVATIONOmaRetta-asiointipalvelu (Tutustu OmaRettaan) sähköiseen asiointiin. | Yes | Website + AI extraction | 15.0 / 15 |
| Qualifications or authorisation of property managers (ISA/AIT) stated | Partly | Website + AI extraction | 5.0 / 10 |
| Branch network and locations displayed OBSERVATIONValtakunnallinen toimipisteverkko; noin 150 000 kotia isännöinnissä. | Yes | Website + AI extraction | 10.0 / 10 |
| Contract terms or cancellation terms stated | No | Website + AI extraction | 0.0 / 10 |
| Business ID or responsible company clearly displayed OBSERVATIONY-tunnusta ei näytetä mitatuilla sivuilla (Retta Isännöinti Oy 0871684-7 vahvistettu PRH:sta). | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONPuhelin ja asiakaspalvelu esillä yhteystiedot-sivulla. | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown OBSERVATIONE-mail displayed. | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support OBSERVATIONChat-tuki mainittu sivustolla. | Yes | Website + AI extraction | 15.0 / 15 |
| Opening hours shown OBSERVATIONCustomer service opening hours displayed. | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section | No | Website + AI extraction | 0.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 78/100 | AI analysis | 26.5 / 34 |
| Findability of pricing | 40/100 | AI analysis | 13.2 / 33 |
| Content coverage | 82/100 | AI analysis | 27.1 / 33 |
Oletko Retta Isännöinti -palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +63.7 points: 35.2 → 98.9, rank 4 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.