A relative looking for a care home for a loved one asks three things: is the price visible before contact, is the self-monitoring plan published online, and does the provider report resident and family satisfaction as a figure. These decide 50 points out of a hundred.
wilhelmiina.fi · Wilhelmiina's round-the-clock assisted living in Pikku Huopalahti, Helsinki, is provided by the public-benefit Miina Sillanpään Säätiö (business ID (Y-tunnus) 0282248-9). The foundation is a not-for-profit private service provider whose care homes in Taavetti, Tenhola and Helsinki include physician services in the care.
90.3SCORE
Price is shown before contact100
Self-monitoring plan published online100
Satisfaction figure published100
Basic metrics · 80.6
Digital quality75
Transparency95
Reachability60
AI quality score88
+ Wilhelmiina publishes the total prices of round-the-clock care in euros by unit on its price list page: Taavetti group homes 7,885-7,998 euros per month and Tenhola Lyyli senior home 8,548-8,963 euros per month, which is exceptionally open pricing in the care sector
mainiokodit.fi · Mainiokodit is Mehiläinen group's care home brand for older people, comprising about 87 enhanced assisted living units across Finland. The former elderly care services of Mainio Vire and Humana have been merged into it. The operating company is the care company of the Mehiläinen group.
62.0SCORE
Price is shown before contact100
Self-monitoring plan published online0
Satisfaction figure published40
Basic metrics · 68.7
Digital quality80
Transparency65
Reachability52
AI quality score74
+ How the fee is determined is explained to the relative in concrete terms: the wellbeing services county charges at most 85 per cent of monthly income, and the resident keeps the statutory personal allowance, which in round-the-clock assisted living is at least 195 euros per month in 2026
Basic metrics: 68.7, rank 4 · ▲ 2 places
– Self-monitoring published online: The self-monitoring plan was not found on the front page, the benefits and fees page or the FAQ page, and the sitemap contained no self-monitoring or supervision page.
esperi.fi · Esperi Care Oy (business ID (Y-tunnus) 2017532-6) is a nationwide private care sector company whose majority owner is the investment company Triton. Provides enhanced assisted living for older people in around a hundred care homes across Finland.
61.6SCORE
Price is shown before contact20
Self-monitoring plan published online50
Satisfaction figure published100
Basic metrics · 72.5
Digital quality77
Transparency65
Reachability75
AI quality score74
+ Esperi publishes its self-monitoring programme and its results as downloadable documents online (self-monitoring programme results and follow-up 1-4/2026), which is exceptionally open quality documentation in the care sector
norlandiacare.fi · Norlandia Care Oy (business ID (Y-tunnus) 2286812-6) belongs to the Norwegian family-owned NHC Group. Norlandia Care care homes offer older people communal round-the-clock assisted living in, among others, Helsinki, Tuusula, Kuopio and Oulu.
57.1SCORE
Price is shown before contact40
Self-monitoring plan published online50
Satisfaction figure published40
Basic metrics · 71.5
Digital quality68
Transparency82
Reachability45
AI quality score86
+ Norlandia publishes each care home's own price list as a download, with actual euro amounts: for example, at Toppilansalmi community living the rent is 820 euros per month and the service fee 750 euros per month, in intensive assisted living the service fee is 1,700 euros per month, with meal and support services itemised
attendo.fi · Attendo Oy (business ID (Y-tunnus) 1755463-2) is part of the Attendo AB group listed on the Stockholm stock exchange and the largest private provider of care homes for older people in Finland. Attendo has hundreds of enhanced assisted living units across Finland.
56.1SCORE
Price is shown before contact40
Self-monitoring plan published online0
Satisfaction figure published100
Basic metrics · 66.6
Digital quality73
Transparency60
Reachability60
AI quality score73
+ The client fee model is explained clearly: the wellbeing services county charges the resident at most 85 percent of income after approved expenses and rent is paid separately, so a family member understands how the fee is determined before getting in touch
Basic metrics: 66.6, rank 5 · no change
– Self-monitoring published online: The self-monitoring plan was not found on the front page, the customer fees page or the responsibility and quality page, and a search for self-monitoring in the sitemap gave zero hits.
QUESTIONIs the price of care home living stated in euros already on the website?
Whether the producer states the price in euros, only the payment principle, or only on request.
Price list in euros online = 100 points, only the payment principle = 40, price only on request = 20.
22 p
Self-monitoring plan published online
QUESTIONCan I read the unit's self-monitoring plan before deciding?
Whether a self-monitoring plan or programme is published on the producer's website, and whether it is unit-specific.
Unit-specific plans online = 100 points, only a company-wide programme = 50, not found = 0.
14 p
Satisfaction figure published
QUESTIONDoes the provider report resident or family satisfaction with a figure?
Whether the producer publishes the result of its own survey as a figure, or only a mention of a single unit or an external listing.
Figure from own survey = 100 points, only a single unit or external listing = 40, no figure = 0.
14 p
Basic metrics
Digital quality, transparency, reachability and AI quality score
Basic metrics × 0.5
50 p
Notes
The comparison measures how openly the provider states the price, self-monitoring and satisfaction on its own website. It does not assess the quality of care, and a care place should not be chosen on the basis of a website alone.
Prices in euros are not compared with each other, because the providers state them in different units (day or month) and with different service content. What was measured is whether the price is visible before contact.
Information that could not be found on the producer's pages is marked as missing and gets 0 points.
About this comparison
We scored 5 private providers of enhanced assisted living for older people on 20 metrics: pricing transparency, openness of self-monitoring and quality results, description of service content and staffing levels, discoverability of units and visibility of the responsible company. The key question: does the care home provider state its price and quality openly or only after you make contact? The comparison is not an assessment of the quality of care but of the transparency of information.
What transparency means in this category
Total price of self-paying care, rent and service charge or the co-payment for a service voucher stated without making contact (25), self-monitoring plans or units' quality documents available online (15), customer satisfaction or quality results published openly (15), unit search and instructions for moving in or enquiring about vacancies displayed (15), services included in the care charge and housing (care, meals, doctor) itemised (10), staffing ratio or care staff resources stated (10), business ID (Y-tunnus) or responsible company and owner clearly displayed (10)
How to read the comparison correctly: Half of the points come from buyer's questions, i.e. things the buyer finds out before deciding. The other half measures how openly the company publishes its prices, terms and contact details. Clear differences in points indicate a genuine difference: one tells you the price immediately, another only after logging in. Close scores should not be read as a ranking order, because every measurement has a margin of variation. The measurement accuracy and the full calculation formula are open in the methodology.
Customer experience is brought into the assessment separately. We also collect customer feedback and customer experiences about companies through separate surveys. The survey results will be added to the overall assessment later.
The price of a care home is a pain point for relatives. Moving into round-the-clock assisted living is usually done on the basis of a wellbeing services county service decision or a service voucher, in which case the resident's fee is determined by income. Some providers also offer self-paying housing, whose total price (rent, meals and care fee) varies considerably. Few providers publish these figures online without being contacted, which is why price transparency weighs most in the comparison.
Every care home has a statutory self-monitoring plan. It describes how the unit monitors the quality and safety of care, and it must be kept available for viewing. Some providers publish the plans and customer satisfaction results online, others only at the unit. The comparison rewards the provider that brings these documents openly into view.
The comparison is not a medical or therapeutic assessment of the quality of care but measures how openly the provider states the price, self-monitoring, quality results, staffing levels and the responsible company. When choosing a care place, you should always visit the unit in person and check the current situation with the wellbeing services county.
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