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On the basic metrics alone, the score was 46.7 and the rank 5. The score is now 23.4 and rank 5 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
Telia Smart Connect, joka korvasi 31.3.2026 päättyneen Touchpointin, on toiminnoiltaan kattava suomenkielinen pilvivaihde, mutta läpinäkyvyydeltään niukka: hinta, käyttöönottomaksu ja sopimusehdot ovat kaikki yhteydenoton takana eikä tuotesivu kerro datan sijaintia. Toimiva ratkaisu, mutta ostajan on pyydettävä tarjous nähdäkseen hinnan.
Buying motives checked 16.10.2026 and basic metrics measured 19.8.2026 from public sources. The same formula for everyone, read the full methodology.
| User's monthly price | 24 p × 0.0 % | 0.0 |
| Price is shown before purchase | 14 p × 0.0 % | 0.0 |
| Trial or demo | 12 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 46,7 | 23.4 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| User's monthly price | The price is not published on the Telia Smart Connect product page or on Telia's PBX for businesses page. | Telia Smart Connect, product page · Telia, telephone exchange for companies checked 16.10.2026 | 0.0 / 24 |
| Price is shown before purchase | Price not shown on the page, a contact request is offered | telia.fi checked 16.10.2026 | 0.0 / 14 |
| Trial or demo | Only a contact request on the page | telia.fi checked 16.10.2026 | 0.0 / 12 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 56,0 | 16.8 |
| Transparency | 30 % × 32,5 | 9.8 |
| Reachability | 20 % × 40,0 | 8.0 |
| AI quality score | 20 % × 60,8 | 12.2 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 16/100 | Technical measurement | 6.4 / 40 |
| Accessibility | 81/100 | Technical measurement | 24.3 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 77/100 | Technical measurement | 11.6 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Per-user monthly price publicly shown without contacting the company OBSERVATIONTuotesivu: Jätä yhteydenottopyyntö, niin jutellaan lisää - ei euromääriä | No | Website + AI extraction | 0.0 / 25 |
| Opening or activation fee and device cost stated | No | Website + AI extraction | 0.0 / 10 |
| Contract term and cancellation stated | No | Website + AI extraction | 0.0 / 15 |
| Features itemised by package tier (queue, recording, integrations) OBSERVATIONvisuaalinen hallintatyökalu, mobiilisovellus (Android/iOS), web-käyttöliittymä, raportointi, jonot/ryhmät, tallennus; ei eriteltyjä pakettitasoja | Partly | Website + AI extraction | 7.5 / 15 |
| EU or GDPR data location and data protection stated OBSERVATIONdata location is not mentioned on the product page | No | Website + AI extraction | 0.0 / 10 |
| Finnish-language interface and support OBSERVATIONwebsite and service in Finnish | Yes | Website + AI extraction | 15.0 / 15 |
| Owning company or Business ID stated on the website OBSERVATIONTelia Finland Oyj | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONtuotesivulla vain yhteydenottolomake; Telian yritysasiakaspalvelun numerot löytyvät muualta sivustolta | Partly | Website + AI extraction | 15.0 / 30 |
| Email shown | No | Website + AI extraction | 0.0 / 15 |
| Chat support | Partly | Website + AI extraction | 7.5 / 15 |
| Opening hours shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section OBSERVATIONSmart Connect -asiakastuki- ja ohjesivut olemassa erillään tuotesivusta | Partly | Website + AI extraction | 7.5 / 15 |
| Mobile app | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 74/100 | AI analysis | 25.2 / 34 |
| Findability of pricing | 38/100 | AI analysis | 12.5 / 33 |
| Content coverage | 70/100 | AI analysis | 23.1 / 33 |
Oletko Telia Smart Connect -palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +64.6 points: 23.4 → 88.0, rank 5 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
