Home › Video conferencing services
A buyer asks how long a meeting can be held with the free version, how many participants fit in and what the cheapest paid tier costs. These decide 50 points out of 100.
Score shows how the company does on our comparison criteria, on a 0–100 scale. Rankings cannot be bought.
Basic metrics · 86.2
+ Exceptionally affordable and transparent euro pricing is publicly displayed: Standard 1 euro and Professional 3 euros per host per month with annual billing, without having to make contact
Basic metrics: 86.2, rank 1 · no change
Basic metrics · 74.1
+ Workspace tier monthly prices are publicly displayed in euros (Starter 6.80 euros, Standard 13.60 euros, Plus 21.10 euros per user per month)
Basic metrics: 74.1, rank 2 · no change
Basic metrics · 72.0
+ The price of the separate Teams Essentials package is publicly displayed (4.00 dollars per user per month with annual billing), as are the prices of the Microsoft 365 tiers
Basic metrics: 72.0, rank 5 · ▲ 2 places
– Free meeting size: The number of participants in the free version is not stated on the Teams free page, which required browser rendering to read.
Basic metrics · 72.3
+ The monthly price is publicly displayed in euros without contacting the company: Pro 13.33 euros per user per month with annual billing, and the price for monthly billing, 18.40 euros, is shown separately
Basic metrics: 72.3, rank 4 · no change
Basic metrics · 64.5
+ The public meet.jit.si service is entirely free and requires no account, which is stated directly on the front page ('completely free video conferencing')
Basic metrics: 64.5, rank 6 · ▲ 1 place
– Free meeting size: The maximum number of participants is not stated on the jitsi.org front page or in its news item on the changes to meet.jit.si.
Basic metrics · 72.4
+ Monthly prices are publicly displayed without contacting the company: Pro 10.99 dollars per month and Business 13.99 dollars per host, and a 14-day free trial on the Business tier
Basic metrics: 72.4, rank 3 · ▼ 3 places
Weights are fixed. All companies are measured on the same scale. Read the full methodology.
| Buying motive | What is measured | Scale | Weight |
|---|---|---|---|
| Length of the free meeting QUESTIONHow long a meeting can I hold without paying? | Maximum duration of a single meeting in the free version, in minutes. | 60 minutes or more = 100 points, 30 minutes or less = 0, in between directly proportional. | 22 p |
| Free meeting size QUESTIONHow many people fit in the same meeting for free? | Maximum number of participants in a free meeting. | 100 participants or more = 100 points, 4 or fewer = 0, in between directly proportional. | 14 p |
| Cheapest paid tier QUESTIONWhat does the paid tier cost per user? | The price of the cheapest paid tier per user or host per month, as the page shows it, excluding value added tax. | €2 or less = 100 points, €14 or more = 0, directly proportional in between. Currency is not converted. | 14 p |
| Basic metrics | Digital quality, transparency, reachability and AI quality score | Basic metrics × 0.5 | 50 p |
We scored 6 video conferencing services on 20 metrics. The most important question for the consumer and SME: is the real monthly price revealed without contacting or only as part of an Office365 or Workspace bundle, are the real limits of the free tier (time limit and participant count) stated, and are recording, data location and cancellation stated before you register?
A video conferencing service is often chosen based on the free tier, but it is precisely the limits of the free tier that decide whether it works in everyday use. We compared the transparency of six services' prices, free-tier limits, participant and duration limits, recording and data location. We show the source of each score so that, before registering, you can see where your meeting gets cut off and where its data is located.
Monthly price publicly displayed without contacting (20), actual limits of the free tier (time limit and number of participants) stated (18), participant and meeting duration limits itemised by plan tier (15), recording and cloud storage stated (12), EU or GDPR data location and data protection stated (12), contract term and cancellation stated (8), owning company stated on the site (15)
Transparency is 30% of the basic metrics, i.e. 15% of the total points · these metrics make up its 100 points · the full formula and the other pillars
How to read the comparison correctly: Half of the points come from buyer's questions, i.e. things the buyer finds out before deciding. The other half measures how openly the company publishes its prices, terms and contact details. Clear differences in points indicate a genuine difference: one tells you the price immediately, another only after logging in. Close scores should not be read as a ranking order, because every measurement has a margin of variation. The measurement accuracy and the full calculation formula are open in the methodology.
Customer experience is brought into the assessment separately. We also collect customer feedback and customer experiences about companies through separate surveys. The survey results will be added to the overall assessment later.
Free-tier limits are often hidden. Almost all have a free version, but the limits vary wildly: on Zoom a group meeting is cut off at 40 minutes, on Google Meet and Microsoft Teams at 60 minutes, on Zoho Meeting at 60 minutes. The participant cap is typically 100. Jitsi Meet's public service is entirely free and does not require an account. Check the time limit and number of participants before building your recurring meetings on the free tier.
The real monthly price can be hidden in a bundle. Zoom, Whereby and Zoho Meeting state a separate monthly price. For Google Meet and partly Microsoft Teams, the price for business use is not separate but part of a Google Workspace or Microsoft 365 package, which makes the video conferencing share hard to separate. For each we show the cheapest plan on display.
Meeting data location and ownership vary. Whereby (Norway) and Zoho Meeting (EU data centres available) emphasise European data processing, and Jitsi Meet can be installed on your own EU server. Zoom, Google Meet and Microsoft Teams are North American operators whose exact data location and EU data practices require reading the privacy notice. We show the owning company for each.
Every company is measured with the same public formula: half of the points come from buyer's questions and half from basic metrics, which have four pillars: technical quality, transparency, reachability and AI quality score. Ranking cannot be bought, and you can see the origin of each point on the company's profile. Read the full methodology →
It depends on the service. On Zoom's free tier a group meeting is cut off at 40 minutes, on Google Meet, Microsoft Teams and Zoho Meeting at 60 minutes. Jitsi Meet's public service has no fixed time limit.
For some services the price is not separate but part of a larger package. Business use of Google Meet and partly Microsoft Teams is included in a Google Workspace or Microsoft 365 subscription, so the share of video conferencing alone is hard to separate.
Whereby (Norway) and Zoho Meeting (EU data centres available) emphasise European data processing. Zoom, Google Meet and Microsoft Teams are North American, and finding the exact location of data requires reading the privacy notice. Jitsi can be installed on your own EU server.
On free tiers the cap is typically 100 participants. On paid tiers the number grows by tier: for example Microsoft Teams and Zoom 300, Google Meet as a live stream up to 1,000 participants.
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