A corporate buyer asks a security company three things: is the alarm centre open around the clock, is the quality certified by a third party and can a quote be requested online. These decide 50 points out of a hundred.
palmia.fi · Palmia Oy (business ID (Y-tunnus) 2653762-3) is a service company owned by the City of Helsinki that provides, among other things, local and district guarding services and alarm monitoring in the capital region.
68.1SCORE
Alarm centre100
Certification100
Request a quote online0
Basic metrics · 60.2
Digital quality66
Transparency50
Reachability45
AI quality score66
+ The alarm centre is certified and this is stated openly: a 24-hour alarm centre approved by Finanssiala ry and certified to ISO 9001, ISO 14001 and SFS-EN 50518, which routes alarms according to the site
Basic metrics: 60.2, rank 3 · ▲ 2 places
– Quote request online: The contact page has a form and a Request a quote button, but no quotable line could be obtained from the form text.
avarnsecurity.fi · Avarn Security Oy (business ID (Y-tunnus) 0108013-7) was formed when G4S Suomi and Turvatiimi merged in 2016; the owner is the Norwegian Avarn Security group. One of the largest security companies in the Nordic countries; services cover guarding, an alarm centre and security systems.
64.4SCORE
Alarm centre100
Certification0
Request a quote online100
Basic metrics · 60.8
Digital quality72
Transparency45
Reachability62
AI quality score66
+ A broad range of services clearly described: on-site guarding, lobby service, order maintenance, mobile services, security checks and event security each have their own sections, and guarding is named as the core of security services
Basic metrics: 60.8, rank 2 · no change
– Certification: The front page menu has a Sustainability and certificates section, but no certificate is named on the front page, the monitoring services page or the About us page.
etelavartiointi.fi · Sydbevakning Ab (business ID (Y-tunnus) 0945321-7), trading as Etelävartiointi, is a family business and one of Finland's largest domestic security companies. Its services focus on the Helsinki, Espoo and Vantaa area, with local guarding across the whole of Finland.
60.9SCORE
Alarm centre100
Certification60
Request a quote online0
Basic metrics · 58.6
Digital quality67
Transparency50
Reachability52
AI quality score66
+ The responsible company and business ID (Y-tunnus) are openly displayed: the page states the business ID (Y-tunnus) 0945321-7 (Sydbevakning Ab, trading name Etelävartiointi), which is rare in the comparison
Basic metrics: 58.6, rank 5 · ▲ 2 places
– Online quote request: the Contact page has a Request a quote button, but no quotable line was obtained from the form text.
wikingsecurity.fi · Wiking Security Oy (business ID (Y-tunnus) 2259120-0) provides district and alarm guarding in Uusimaa and local guarding across Finland.
57.5SCORE
Alarm centre100
Certification0
Request a quote online30
Basic metrics · 63.7
Digital quality96
Transparency40
Reachability52
AI quality score61
+ The forms of guarding are explained clearly and concretely: alarm response guarding, patrol guarding with regular rounds and lock checks, and on-site guarding where the guard is at the site all the time
Basic metrics: 63.7, rank 1 · ▼ 3 places
– Certification: Certificates are not mentioned on the front page, in the company presentation, on the security guard service pages or on the contact page.
securitas.fi · Securitas Oy (business ID (Y-tunnus) 1773518-5) is part of the Swedish Securitas AB group and one of Finland's largest security service companies. It offers guarding, alarm centre services, technical security solutions and remote monitoring nationwide.
55.4SCORE
Alarm centre50
Certification60
Request a quote online60
Basic metrics · 55.1
Digital quality63
Transparency45
Reachability45
AI quality score68
+ A very broad and clearly structured service range: local guarding, district guarding, alarm guarding, lobby and assistant services, event security, remote monitoring and training services each have their own page
sol.fi · SOL Palvelut Oy (business ID (Y-tunnus) 2160299-1, security brand Linnan Vartijat) is part of the domestic SOL service group. Security services include local, district and alarm guarding as well as lobby and event services.
47.8SCORE
Alarm centre50
Certification0
Request a quote online60
Basic metrics · 59.2
Digital quality80
Transparency40
Reachability52
AI quality score64
+ The range of services is described in detail: area patrols, local patrols, shop and shopping centre guarding, security steward services and lobby services, as well as 24/7 remote monitoring and alarm centre services
Basic metrics: 59.2, rank 4 · ▼ 2 places
– Certification: Certificates are not mentioned on the security guard page, the quote request page or the front page.
nordicsec.fi · Nordic Security Alliance is a domestic security industry group of companies operating in over 30 locations in Finland; parent company Nordic Security Alliance Group Oy (business ID (Y-tunnus) 2840153-5). Services cover on-site, patrol and alarm guarding as well as event security.
38.0SCORE
Alarm centre0
Certification0
Request a quote online100
Basic metrics · 52.0
Digital quality57
Transparency42
Reachability45
AI quality score66
+ The operating area and range of services are described exceptionally precisely: guarding is available in Helsinki, Espoo, Vantaa, Tampere, Turku and Jyväskylä, among others, and the services include on-site, store, construction site, industrial, and lobby and reception guarding
Basic metrics: 52.0, rank 7 · no change
– Emergency response centre: An emergency response centre is not mentioned on the front page, security guarding page or request for quote page.
QUESTIONDoes the alarm centre monitor my property around the clock?
Whether the company mentions its own alarm centre that operates around the clock.
Own 24/7 alarm centre = 100, only round-the-clock remote monitoring without a named alarm centre = 50, no mention = 0.
22 p
Certification
QUESTIONHas the company's quality been checked by an external party?
ISO certificates stated on the company's own website or alarm centre quality certification.
Quality and environmental system certified = 100, one named certificate = 60, no mention = 0.
16 p
Request a quote online
QUESTIONCan I request a quote without a phone call?
Whether the company's page has an online form for requesting a quote or contact.
Form for requesting a quote = 100, general contact form = 60, e-mail only = 30.
12 p
Basic metrics
Digital quality, transparency, reachability and AI quality score
Basic metrics × 0.5
50 p
Notes
The comparison includes seven security companies. Price was not measured: no company publishes the price of security guarding on its pages, so price does not differentiate anyone and the services are ordered by quote.
A value that could not be read from the company's own website is marked as missing and receives 0 points. The reason is shown for each company.
About this comparison
We scored 7 security and guarding companies operating in Finland on 20 metrics: transparency towards the customer, description of the service range and alarm response, reachability, technical quality of the site and quality of information. The key question: does the company state its pricing and contract terms openly, or hide them behind a 'request a quote' form?
When choosing a security guard company, what matters is the content of the service, alarm response and the clarity of the contract terms, not just brand recognition. Security guarding is a licensed business in Finland and is supervised by the National Police Board, so every qualified operator holds a security sector business licence and trained guards approved by the police. We scored the companies on how openly they publish their pricing, services, alarm response and contract terms.
What transparency means in this category
Pricing, hourly rate or pricing model stated without a quote request (25), security services (site, patrol, alarm response, lobby and event guarding) clearly described (15), alarm response, guard response time or round-the-clock alarm centre stated (15), contract terms, contract length or termination stated (15), operating area or localities clearly stated (10), security company licence, guards' training or quality certification stated (10), business ID (Y-tunnus) or responsible company clearly displayed (10)
How to read the comparison correctly: Half of the points come from buyer's questions, i.e. things the buyer finds out before deciding. The other half measures how openly the company publishes its prices, terms and contact details. Clear differences in points indicate a genuine difference: one tells you the price immediately, another only after logging in. Close scores should not be read as a ranking order, because every measurement has a margin of variation. The measurement accuracy and the full calculation formula are open in the methodology.
Customer experience is brought into the assessment separately. We also collect customer feedback and customer experiences about companies through separate surveys. The survey results will be added to the overall assessment later.
Security guarding is almost always priced case by case. The hourly rate depends on the site, the amount of guarding, the time and the type of service, so few companies publish a fixed price. We still emphasise pricing transparency: even stating the pricing model or the hourly basis makes comparison easier, when many direct straight to a request-a-quote form.
Alarm response and contract terms are what matter in daily use. In alarm guarding, response time and a 24/7 alarm centre are the core of the service, and in patrol guarding, the frequency of rounds. We highlight companies that state the response, the range of services and the contract term clearly.
Security guard business requires a licence. The sector is supervised by the National Police Board, and security guards are required to have training and approval. The comparison includes only PRH-registered companies that were operating at the time of measurement. A ranking cannot be bought: scores come only from publicly stated information.
Comparison guide
What to consider in the comparison
Security guarding is almost always priced case by case: the hourly rate depends on the site, the amount of guarding, the time and the type of service. Few companies publish a fixed price, so always ask for a written quote and compare the total cost, not just the hourly rate.
In alarm guarding, response time and a 24-hour alarm centre are the core of the service. Ask how quickly a guard is on site after an alarm and whether the alarm centre is certified (for example SFS-EN 50518).
In patrol guarding, what matters is the frequency of rounds and what is done on a round, such as checking locks and access control.
Check the contract length and notice period before signing: many contracts are open-ended monthly contracts, but the terms vary.
How Suomen Paras assesses and scores
Every company is measured with the same public formula: half of the points come from buyer's questions and half from basic metrics, which have four pillars: technical quality, transparency, reachability and AI quality score. Ranking cannot be bought, and you can see the origin of each point on the company's profile. Read the full methodology →
Expert tips
Request at least three quotes and make sure they cover the same service content so that the prices are comparable.
Make sure the company holds a valid security sector business licence and that the guards have the statutory training.
Find out the coverage of the alarm response: whether the service works around the clock, also at weekends and on public holidays.
Ask for references from similar projects and check who the responsible contact person for the contract is.
Frequently asked questions
Does a security company need a licence?
Yes. Security guarding is a licensed business supervised by the National Police Board. A qualified company has a security sector business licence, and its guards have statutory training and police approval.
Why isn't the price of security guarding shown online?
Guarding is priced case by case according to the site, the amount of guarding and the type of service, so companies rarely publish a fixed hourly rate. The most transparent operator nevertheless states its pricing model or gives an estimate quickly.
What is an alarm response?
Alarm response means sending a guard to the site when an alarm is triggered. The key points are how quickly the guard is on site and whether the alarm centre operates around the clock.
What is the difference between local and district guarding?
In static guarding the guard is at the site continuously, whereas in patrol guarding the guard visits several sites at regular intervals, which is a cheaper solution compared with continuous presence.
Are you listed and would like to rank higher?
The free pre-analysis shows every item where your company loses points and which rank fixing it is enough for. The paid analysis shows what the items are and how to fix them.
Can't find your company on the list even though it should be there? Get in touch and we will include it in the next measurement round.
