Home › Security guard companies › Palmia
On the basic metrics alone, the score was 60.2 and the rank 3. The score is now 68.1 and rank 1 (▲ 2 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
Palmia on Helsingin kaupungin omistama palveluyhtiö, ja sen turvallisuuspalvelut erottuvat vertailussa avoimesti kerrotuilla sertifioinneilla: hälytyskeskus on Finanssiala ry:n hyväksymä sekä ISO 9001-, ISO 14001- ja SFS-EN 50518 -sertifioitu. Palveluvalikoima ja tavoitettavuus ovat hyvät. Läpinäkyvyyttä laskee, ettei hinnoittelusta, sopimusehdoista eikä Y-tunnuksesta ole julkista tietoa, ja toiminta painottuu pääkaupunkiseudulle.
Buying motives checked 16.10.2026 and basic metrics measured 20.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Alarm centre | 22 p × 100.0 % | 22.0 |
| Certification | 16 p × 100.0 % | 16.0 |
| Request a quote online | 12 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 60,2 | 30.1 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Alarm centre | Alarm centre operating around the clock | palmia.fi checked 16.10.2026 | 22.0 / 22 |
| Certification | ISO 9001 and ISO 14001 | palmia.fi checked 16.10.2026 | 16.0 / 16 |
| Request a quote online | The contact page has a form and a Request a quote button, but no quotable line could be obtained from the form text. | palmia.fi, emergency response centre services · palmia.fi, certificates · palmia.fi, contact us checked 16.10.2026 | 0.0 / 12 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 66,3 | 19.9 |
| Transparency | 30 % × 50,0 | 15.0 |
| Reachability | 20 % × 45,0 | 9.0 |
| AI quality score | 20 % × 66,5 | 13.3 |
| Certification bonus | max +3.0 | +3,0 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 35/100 | Technical measurement | 14.0 / 40 |
| Accessibility | 86/100 | Technical measurement | 25.8 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 77/100 | Technical measurement | 11.6 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Pricing, hourly rate or pricing model stated without a request for quotation OBSERVATIONturvallisuuspalvelujen sivuilla ei ole hintoja; palvelut ohjaavat yhteydenottoon. | No | Website + AI extraction | 0.0 / 25 |
| Guarding services (local, district, alarm, lobby and event guarding) clearly described OBSERVATIONSitemap ja navigaatio: /turvallisuuspalvelut/paikallisvartiointi/, /piirivartiointi/, /halytyskeskuspalvelut/, /aulapalvelut/, /jarjestyksenvalvonta/, /tapahtumaturvallisuus/. | Yes | Website + AI extraction | 15.0 / 15 |
| Alarm response, guard response time or 24/7 alarm centre stated OBSERVATION'Palmia operoi ympärivuorokautista hälytyskeskusta', joka vastaanottaa hälytys-, vika- ja huoltoilmoitukset ja reitittää ne kohteen mukaan; etävalvonta ja kameravalvonta osana palvelua. | Yes | Website + AI extraction | 15.0 / 15 |
| Contract terms, contract duration or termination stated OBSERVATIONno public general terms and conditions or termination terms were found on the measured pages. | No | Website + AI extraction | 0.0 / 15 |
| Service area or locations clearly stated OBSERVATIONSivuilla toistuvasti 'pääkaupunkiseudun' ja 'Helsinki'; toiminta painottuu pääkaupunkiseudulle. | Yes | Website + AI extraction | 10.0 / 10 |
| Security company licence, guard training or quality certification stated OBSERVATIONHälytyskeskus 'Finanssiala ry:n hyväksymä, ISO 9001:2008 ja ISO 14001:2004 sekä SFS-EN 50518 -sertifioitu'. | Yes | Website + AI extraction | 10.0 / 10 |
| Business ID or responsible company clearly displayed OBSERVATIONY-tunnusta ei näytetä mitatuilla sivuilla. | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONVaihde '030 322 000' esillä; nimetty myyntipäällikkö 040 596 8354. | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown OBSERVATIONMyyntisähköposti myynti@palmia.fi esillä. | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section OBSERVATIONasiakkaan usein kysytyt kysymykset -osiota ei löytynyt turvallisuuspalvelujen sivuilta. | No | Website + AI extraction | 0.0 / 15 |
| Mobile app OBSERVATIONno mobile app aimed at consumers is mentioned. | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 85/100 | AI analysis | 28.9 / 34 |
| Findability of pricing | 30/100 | AI analysis | 9.9 / 33 |
| Content coverage | 84/100 | AI analysis | 27.7 / 33 |
| Certification | Status | Bonus |
|---|---|---|
| ISO 9001 (quality system) OBSERVATIONpalmia.fi/turvallisuuspalvelut/halytyskeskuspalvelut | Verified | +1,5 |
| ISO 14001 (environmental management system) OBSERVATIONpalmia.fi/turvallisuuspalvelut/halytyskeskuspalvelut | Verified | +1,5 |
| SFS-EN 50518 (hälytyskeskusstandardi) OBSERVATIONpalmia.fi/turvallisuuspalvelut/halytyskeskuspalvelut | Confirmed (not counted, max 2) | +0 |
Verified certifications and audits add to the total score (max +3.0). How the bonus is calculated →
Oletko Palmia-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +31.0 points: 68.1 → 99.1, and your lead over number two grows 3.7 → 34.7.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
The #1 badge is awarded only to the measured #1 in the Security guard companies category, and it works as a link to this public profile. The badge stays yours permanently: if the top spot ever changes, the badge automatically updates to show the period when you were #1. Rankings and badges cannot be bought.
