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A relative buying home care asks what an hour costs, how short a visit can be ordered, whether the price is shown before contact and whether the service is binding. These decide 50 points out of 100.
Score shows how the company does on our comparison criteria, on a 0–100 scale. Rankings cannot be bought.
Basic metrics · 81.2
+ Very transparent price list: hourly rates, evening and weekend surcharges, minimum visit, cancellation terms and an example calculation
Basic metrics: 81.2, rank 1 · no change
Basic metrics · 68.9
+ Transparent price list with hourly rates and a promise of no hidden fees or mileage allowances
Basic metrics: 68.9, rank 5 · ▲ 3 places
Basic metrics · 79.1
+ Public hourly price list by region (Uusimaa and Rest of Finland) without contacting them
Basic metrics: 79.1, rank 2 · ▼ 1 place
– Minimum visit length: The minimum visit length is not stated in the price list or on the front page.
Basic metrics · 74.1
+ Home care packages with public weekly prices (from 210 euros/week) and Tradeka member prices shown before contacting
Basic metrics: 74.1, rank 3 · ▼ 1 place
– No commitment: commitment is not mentioned on the home care, support services, household deduction or service voucher pages.
Basic metrics · 61.9
+ Service voucher and household tax deduction explained carefully on a dedicated FAQ page
Basic metrics: 61.9, rank 6 · ▲ 1 place
– Hourly rate: The hourly rate before the household tax deduction is not published on the front page, the home care page, the become-a-customer page or the FAQ page. The article only gives the figure after the deduction.
The buying motives of these services could not be checked; the reason is shown for each one. They are not on the list as poor performers but as unscored. The result of the basic metrics is shown for comparison.
+ Service voucher, household tax deduction (40%) and free planning visit clearly described
– stella.fi is now an online casino comparison site, so the home care service cannot be measured.
Basic metrics: 71.9, rank 4 (for comparison only)
Weights are fixed. All companies are measured on the same scale. Read the full methodology.
| Buying motive | What is measured | Scale | Weight |
|---|---|---|---|
| Hourly rate QUESTIONHow much does one hour of care cost? | The hourly price of the cheapest published light-duty service before the household tax deduction (Uusimaa, if the price varies by region). | 40 € or less = 100 points, 65 € or more = 0, directly proportional in between. | 22 p |
| Minimum visit length QUESTIONHow short a visit can I order? | Shortest bookable visit in hours. | 0.5 h or less = 100 points, 2 h or more = 0, directly proportional in between. | 10 p |
| Price is shown before contact QUESTIONCan I see the price without having to request a quote? | Whether the hourly rate is published on the company's own website. | Yes = 100, partly = 50, no = 0. | 10 p |
| No commitment QUESTIONCan I freely end or change the service? | Does the company state that the service does not tie you to a long-term contract. | No commitment = 100, not stated = 0. | 8 p |
| Basic metrics | Digital quality, transparency, reachability and AI quality score | Basic metrics × 0.5 | 50 p |
We scored 6 providers of private home care and domestic care on 22 metrics. The key question for a relative looking for help: are the service's price, use of the service voucher, household tax deduction and carers' qualifications shown on the site before contact, or do the hourly rate and terms only become clear after a phone call?
Private home care brings care and everyday help to an older person's own home when the services of the municipality or wellbeing services county are not enough or are supplemented with self-paid services. Services range from light assistance and companionship all the way to nursing care and round-the-clock support. The comparison looks at how openly the provider states its prices and terms already online: whether the hourly price is visible, whether the service voucher and household deduction are explained, and whether the service range and carers' qualifications are described before contact. We do not assess the quality of care but how easy the service is to compare and choose without making a call.
Price of the service (e.g. hourly rate) publicly displayed before making contact (20), use of the service voucher and the wellbeing services county's purchased services described (14), effect of the household deduction on the price explained (10), range of home care and home help services described (care, housekeeping, nursing) (12), qualifications of carers or the named personal carer model described (12), service area or localities stated (9), free needs assessment or introductory visit offered (8), the service or assessment can be ordered or booked online without calling (8), business ID (Y-tunnus) displayed (7)
Transparency is 30% of the basic metrics, i.e. 15% of the total points · these metrics make up its 100 points · the full formula and the other pillars
How to read the comparison correctly: Half of the points come from buyer's questions, i.e. things the buyer finds out before deciding. The other half measures how openly the company publishes its prices, terms and contact details. Clear differences in points indicate a genuine difference: one tells you the price immediately, another only after logging in. Close scores should not be read as a ranking order, because every measurement has a margin of variation. The measurement accuracy and the full calculation formula are open in the methodology.
Customer experience is brought into the assessment separately. We also collect customer feedback and customer experiences about companies through separate surveys. The survey results will be added to the overall assessment later.
Who is on the list? Included are private home care and home help providers that bring care and everyday help to an older person's own home in several localities or nationwide. Not included are municipal or wellbeing services county home care, pure home cleaning firms (measured separately), or care homes and service housing where the resident moves out of their own home. Brands of the same owner are counted once: the Mehiläinen group is represented by Stella, and Home Instead Finland's operations now run under the name Kotona Asuen.
What do we measure? The comparison concerns the transparency of the service for someone looking for care: whether the price of the service (for example, the hourly rate) is visible without making contact, whether the use of the service voucher and the wellbeing services county's purchased services is stated, whether the household tax deduction is explained, whether the range of home care and home help services is described, whether the carers' qualifications or a named personal carer model are presented, whether the operating area is stated, whether a free assessment visit is offered, whether the service can be ordered online, and whether the Business ID is shown. A relative looking for home care is often in a burdened situation, so clear and open information is important.
Bot or server blocking is a measurement gap. If a service's page was behind a bot or cookie wall, fully rendered with JavaScript or did not respond at the time of measurement, it is marked as a measurement gap, not as zero. Walls are not circumvented.
Every company is measured with the same public formula: half of the points come from buyer's questions and half from basic metrics, which have four pillars: technical quality, transparency, reachability and AI quality score. Ranking cannot be bought, and you can see the origin of each point on the company's profile. Read the full methodology →
The price is stated as an hourly rate and varies with the demands of the service and the area. Among the providers in the comparison, public hourly prices were around 43-52 euros per hour, and after the 40 per cent household tax deduction around 26-31 euros per hour. A surcharge is usually charged in the evenings, at night and at weekends. Some providers state the price only after contact.
Yes. A 40 percent household deduction can be claimed in taxation on the labour share of home care work, and the deduction can also be claimed for services bought for one's own parent or grandparent. Some providers apply the deduction on the customer's behalf.
A service voucher is a payment commitment granted by a wellbeing services county, with which you can buy a service from a private provider approved by the county. Many of the providers in the comparison are service voucher providers approved by wellbeing services counties. Note that you cannot get both a service voucher and the household tax deduction for the same service.
No. Private home care is brought to the customer's own home, where they continue to live. In a care home or assisted living facility, the resident moves out of their own home. This comparison only includes home care and home help services delivered to the home.
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