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On the basic metrics alone, the score was 77.8 and the rank 1. The score is now 47.6 and rank 4 (▼ 3 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
Tšekkiläisen Alensa s.r.o:n suomenkielinen verkkokauppa myy reseptisilmälaseja vahvuuksilla, ja kehysten hinnat, ilmainen toimitus yli 49 eurolla sekä operoivan yhtiön tiedot ovat avoimesti esillä. Asiakaspalvelun kanavat ja usein kysytyt kysymykset on kerrottu selkeästi; reseptin syöttö ja linssien lisähinnat jäävät osin ostopolun taakse.
Buying motives checked 16.10.2026 and basic metrics measured 17.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Return period | 22 p × 21.1 % | 4.6 |
| Free home fitting | 10 p × 0.0 % | 0.0 |
| Delivery cost | 8 p × 51,2 % | 4.1 |
| Cheapest price per glass | 10 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 77,8 | 38.9 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Return period NOTEProducts must not have been opened or used. | 30-day right of return | alensa.fi checked 16.10.2026 | 4.6 / 22 |
| Free home fitting | Free home fitting of frames is not mentioned on the front page, the satisfaction guarantee page or the delivery fee page. | alensa.fi, satisfaction guarantee · alensa.fi, delivery fees checked 16.10.2026 | 0.0 / 10 |
| Delivery cost NOTEThe cheapest delivery method is Budbee pickup; Posti pickup costs €4.90. Free delivery for orders over €49. | Pickup point €3.90 for orders under €49 | alensa.fi checked 16.10.2026 | 4.1 / 8 |
| Cheapest price per glass | The price of glasses was not found on the front page, warranty pages or delivery pages; product pages are not linked from the front page. | alensa.fi, satisfaction guarantee · alensa.fi, delivery fees checked 16.10.2026 | 0.0 / 10 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 69,9 | 21.0 |
| Transparency | 30 % × 82,5 | 24.8 |
| Reachability | 20 % × 75,0 | 15.0 |
| AI quality score | 20 % × 83,0 | 16.6 |
| Commitment index | max +1.0 | +0,5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 37/100 | Technical measurement | 14.8 / 40 |
| Accessibility | 92/100 | Technical measurement | 27.6 / 30 |
| Findability (SEO) | 83/100 | Technical measurement | 12.4 / 15 |
| Technical practices | 100/100 | Technical measurement | 15.0 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Price of frame and lenses visible in euros without logging in OBSERVATIONOakley Holbrook RX 8.99 €, Crullé Eminent C5 14.90 €, Ray-Ban RX5268 37.90 €, Crullé TR1886 102.90 € (kaikki-silmalasit.html); ilmainen toimitus 49.00 € tilauksille | Yes | Website + AI extraction | 25.0 / 25 |
| Entering strengths and prescription online clearly instructed OBSERVATIONvoimakkuudet syötetään tilauksessa (Silmälasit voimakkuuksilla -kategoria); ohjeartikkeli Opi lisää progressiivisista silmälasilinsseistä, mutta ei vaiheittaista syöttöohjetta tuotesivulla | Partly | Website + AI extraction | 10.0 / 20 |
| Lens options and extra charges (thinning, coating, multifocal) stated OBSERVATIONmoniteholinssit ja värilliset linssit valittavissa, lisähinnat pääosin ostopolulla | Partly | Website + AI extraction | 7.5 / 15 |
| Delivery costs and free delivery threshold openly stated OBSERVATIONToimitusmaksut-sivu (TOIMITUSAJAT JA -KULUT); ilmainen toimitus yli 49 euron tilauksille | Yes | Website + AI extraction | 15.0 / 15 |
| Right of return or exchange for an individually ground product clearly stated OBSERVATIONExchange and return right, What our satisfaction guarantee means, Warranty, exchange and return, Complaints about products and services (terms) | Yes | Website + AI extraction | 15.0 / 15 |
| Operating company or business ID (Y-tunnus) shown OBSERVATIONAlensa.fi-sivustoa ylläpitävä yritys on Alensa s.r.o., Českomoravská 2408/1a, 190 00 Praha 9, ALV-numero: CZ27179681 (ehdot) | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONAsiakaspalvelu +358942722460 (yhteystiedot) | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown OBSERVATIONinfo@alensa.fi (yhteystiedot) | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown OBSERVATIONAsiakaspalvelun aukioloajat esillä yhteystiedoissa (Ma-alkuiset ajat) | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section OBSERVATIONUsein kysytyt kysymykset tilauksista ja Usein kysytyt kysymykset linsseistä (tiedot) | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 82/100 | AI analysis | 27.9 / 34 |
| Findability of pricing | 84/100 | AI analysis | 27.7 / 33 |
| Content coverage | 83/100 | AI analysis | 27.4 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Right of return or exchange for an individually ground product clearly stated OBSERVATIONExchange and return right, What our satisfaction guarantee means, Warranty, exchange and return, Complaints about products and services (terms) | Shown | +0,5 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Are you a customer of the Alensa service? Share your experience. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +30.1 points: 47.6 → 77.7, rank 4 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.You were the measured #1 in the Eyeglasses online stores category. The badge stays yours permanently and shows the period when you were #1. It works as a link to this public profile. Rankings and badges cannot be bought.
