Home › Home security systems › Elisa Kotiturva
On the basic metrics alone, the score was 76.5 and the rank 3. The score is now 72.2 and rank 1 (▲ 2 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
Elisa Kotiturva on läpinäkyvä kokonaisuus: esimerkkihinta 20,19 euroa kuukaudessa ja aloitusmaksu 199,99 euroa kerrotaan verkossa, sopimus on ilman määräaikaisuutta ja laitteiston vuokramalli on kuvattu selkeästi. Valvonnan tuottaa Avarn Securityn hälytyskeskus ja vartija lähtee tarvittaessa paikalle. Kehitettävää on irtisanomisen tarkkuudessa ja tavoitettavuudessa (ei sähköpostia tai chattia), ja Y-tunnus jää palvelusivulla näyttämättä. Palvelua hallitaan Elisa Kotiturva -sovelluksella.
Buying motives checked 15.10.2026 and basic metrics measured 17.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Monthly price | 20 p × 99,6 % | 19.9 |
| Start-up cost | 10 p × 50.0 % | 5.0 |
| Price is shown before purchase | 6 p × 100.0 % | 6.0 |
| Guard visits | 8 p × 0.0 % | 0.0 |
| Installation | 6 p × 50.0 % | 3.0 |
| Basic metrics | 50 % × 76,5 | 38.2 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Monthly price NOTEThe monthly fee depends on the selected devices. The price is the basic configuration shown on the page. | 24/7 alarm centre monitoring for only €20.19/month | elisa.fi checked 15.10.2026 | 19.9 / 20 |
| Start-up cost | Start-up fee €199.99 | elisa.fi checked 15.10.2026 | 5.0 / 10 |
| Price is shown before purchase | The price is shown in full in the online store | elisa.fi checked 15.10.2026 | 6.0 / 6 |
| Guard visits | The price of security guard visits is not stated on the Kotiturva page or the customer service page. | elisa.fi, Kotiturva checked 15.10.2026 | 0.0 / 8 |
| Installation NOTEThe installation service is available only in limited postcode areas. | The installation service can be added at the order stage, availability is limited | elisa.fi checked 15.10.2026 | 3.0 / 6 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 70,6 | 21.2 |
| Transparency | 30 % × 82,5 | 24.8 |
| Reachability | 20 % × 70,0 | 14.0 |
| AI quality score | 20 % × 82,0 | 16.4 |
| Commitment index | max +1.0 | +0,25 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 28/100 | Technical measurement | 11.2 / 40 |
| Accessibility | 100/100 | Technical measurement | 30.0 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 96/100 | Technical measurement | 14.4 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Monthly fee and one-off or installation price of the equipment shown without contacting OBSERVATIONKotiturva-sivu: esimerkkipaketti 'vain 20,19 €/kk' ja 'aloitusmaksu 199,99 €' sekä 'Sisältää 4G-liittymän'. | Yes | Website + AI extraction | 25.0 / 25 |
| Contract fixed term or open-ended contract stated OBSERVATIONKotiturva-sivu: 'Maksat vain siitä mitä tarvitset, ilman määräaikaisuutta'. | Yes | Website + AI extraction | 15.0 / 15 |
| Termination terms and notice period stated OBSERVATIONThe contract is open-ended, but the exact notice period or procedure is not specified on the service page. | Partly | Website + AI extraction | 10.0 / 20 |
| What the monitoring includes (24/7 alarm centre and guard visit) stated OBSERVATIONKotiturva-sivu: '24/7 hälytyskeskusvalvonta' ja lisäpalveluna 'vartija lähtee automaattisesti paikalle'; hälytyskeskus- ja vartiointipalvelun tuottaa Avarn Security. | Yes | Website + AI extraction | 15.0 / 15 |
| Equipment ownership (purchase or rental) stated OBSERVATIONKotiturva-sivu: 'Elisa omistaa laitteet ja vuokraa niitä asiakkaalle kuukausimaksua vastaan', ja vuokraan sisältyy vaurioituneiden tai vanhentuneiden laitteiden vaihto. | Yes | Website + AI extraction | 10.0 / 10 |
| Business ID (Y-tunnus) or responsible company clearly stated OBSERVATIONKotiturva-sivulla vastuullinen yhtiö on Elisa Oyj, mutta Y-tunnusta 0116510-6 ei näytetä suoraan sivulla. | Partly | Website + AI extraction | 7.5 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONKotiturva-sivu: puhelin '010 264 6 264'. | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown OBSERVATIONSähköpostiosoitetta ei ole listattu; yhteydenotto lomakkeella tai puhelimitse. | No | Website + AI extraction | 0.0 / 15 |
| Chat support OBSERVATIONChat-tukea ei mainita palvelusivulla. | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown OBSERVATIONKotiturva-sivu: asiakaspalvelu 'arkisin klo 9-16'. | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section OBSERVATIONKotiturva-sivulla on 'Usein kysyttyjä kysymyksiä' -osio. | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app OBSERVATIONKotiturva-sivu: 'Elisa Kotiturva -sovellus' mahdollistaa tilanteen tarkistamisen milloin tahansa. | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 84/100 | AI analysis | 28.6 / 34 |
| Findability of pricing | 80/100 | AI analysis | 26.4 / 33 |
| Content coverage | 82/100 | AI analysis | 27.1 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Termination terms and notice period stated OBSERVATIONThe contract is open-ended, but the exact notice period or procedure is not specified on the service page. | Partly shown | +0,25 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Oletko Elisa Kotiturva -palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +19.8 points: 72.2 → 92.0, and your lead over number two grows 0.7 → 20.5.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
The #1 badge is awarded only to the measured #1 in the Home security systems category, and it works as a link to this public profile. The badge stays yours permanently: if the top spot ever changes, the badge automatically updates to show the period when you were #1. Rankings and badges cannot be bought.
