Home › Property maintenance companies › SOL Kiinteistöpalvelut
On the basic metrics alone, the score was 65.2 and the rank 4. The score is now 61.9 and rank 2 (▲ 2 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
SOL Kiinteistöpalvelut kuvaa palvelusisällön hyvin ja tarjoaa ympärivuorokautisen asiakaspalvelun, päivystyksen ja etävalvonnan useilla paikkakunnilla, ja usein kysyttyä -osio auttaa taloyhtiötä. Läpinäkyvyyttä laskee, ettei hinnoittelua, sopimusehtoja eikä Y-tunnusta kerrota julkisesti.
Buying motives checked 15.10.2026 and basic metrics measured 20.8.2026 from public sources. The same formula for everyone, read the full methodology.
| On-call service at night and at weekends | 24 p × 100.0 % | 24.0 |
| Resident's online services | 16 p × 33,3 % | 5.3 |
| External quality verification | 10 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 65,2 | 32.6 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| On-call service at night and at weekends | Customer service, alarm and remote management centre serves 24/7 | sol.fi checked 15.10.2026 | 24.0 / 24 |
| Resident's online services | 2 form types: change-of-address notification, maintenance and service request | sol.fi checked 15.10.2026 | 5.3 / 16 |
| External quality verification | ISO certificates are not mentioned on the front page or on the property maintenance service page. | sol.fi, home page · sol.fi, property maintenance services checked 15.10.2026 | 0.0 / 10 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 83,9 | 25.2 |
| Transparency | 30 % × 45,0 | 13.5 |
| Reachability | 20 % × 75,0 | 15.0 |
| AI quality score | 20 % × 57,5 | 11.5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 65/100 | Technical measurement | 26.0 / 40 |
| Accessibility | 93/100 | Technical measurement | 27.9 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 100/100 | Technical measurement | 15.0 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Pricing, service agreement pricing model or price per square metre stated without a request for quote OBSERVATIONkiinteistohuollon sivulla kehote on lähetä meille viesti ja pyydä tarjous; euromääräisiä hintoja ei näytetä. | No | Website + AI extraction | 0.0 / 20 |
| Tasks included in the maintenance contract (general maintenance, outdoor areas, building services) clearly itemised OBSERVATIONKiinteistonhoito, ulkoalueiden hoito, viheralueiden hoito, talvikunnossapito, tekninen huolto ja avainpalvelut; palvelu saatavilla mm. Helsingissa, Tampereella, Lahdessa, Vantaalla, Oulussa ja Savonlinnassa. | Yes | Website + AI extraction | 20.0 / 20 |
| 24-hour maintenance on-call service or on-call number clearly stated OBSERVATIONAsiakaspalvelu 24/7; 24/7 päivystyspalvelut; 24/7 etävalvontapalvelu, johon kiinteistosi liitetaan. | Yes | Website + AI extraction | 15.0 / 15 |
| Contract terms, responsibility allocation table or electronic service book displayed | No | Website + AI extraction | 0.0 / 15 |
| Service area or locations clearly stated OBSERVATIONKiinteistohuollon palvelut -alasivut kaupungeittain: Helsinki, Tampere, Lahti, Vantaa, Oulu, Savonlinna. | Yes | Website + AI extraction | 10.0 / 10 |
| ISO certifications or other quality certification stated | No | Website + AI extraction | 0.0 / 10 |
| Business ID or responsible company clearly displayed OBSERVATIONY-tunnusta ei näytetä kiinteistohuollon sivuilla. | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONAsiakaspalvelu 020 570 0200; sähköposti asiakaspalvelu@sol.fi ja helsinki@sol.fi. | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section OBSERVATIONUsein kysyttyä -sivu: Kysymyksiä ja vastauksia kiinteistonhoidosta. | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 78/100 | AI analysis | 26.5 / 34 |
| Findability of pricing | 18/100 | AI analysis | 5.9 / 33 |
| Content coverage | 76/100 | AI analysis | 25.1 / 33 |
Oletko SOL Kiinteistöpalvelut -palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +26.4 points: 61.9 → 88.3, rank 2 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.