Home › Property maintenance companies › RTK-Palvelu
On the basic metrics alone, the score was 61.8 and the rank 5. The score is now 45.6 and rank 5 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
RTK-Palvelu on yli 45 vuotta toiminut kotimainen kiinteistöpalveluyritys, jonka palvelusisältö on kuvattu hyvin ja jolla on ISO 9001-, 14001- ja 45001-sertifioinnit sekä ympärivuorokautinen päivystys. Läpinäkyvyyttä laskee, ettei hinnoittelua eikä Y-tunnusta kerrota julkisesti ja tavoitettavuus jää lomakevetoiseksi.
Buying motives checked 15.10.2026 and basic metrics measured 20.8.2026 from public sources. The same formula for everyone, read the full methodology.
| On-call service at night and at weekends | 24 p × 0.0 % | 0.0 |
| Resident's online services | 16 p × 66.7 % | 10.7 |
| External quality verification | 10 p × 40.0 % | 4.0 |
| Basic metrics | 50 % × 61,8 | 30.9 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| On-call service at night and at weekends | 24/7 on-call service is not mentioned on the front page or the company info page. | rtkpalvelu.fi, home page · rtkpalvelu.fi, company information checked 15.10.2026 | 0.0 / 24 |
| Resident's online services NOTEA service request and a fault report are counted as one type; a quote request is not counted. | 3 form types: service and fault report, feedback, notice of move | rtkpalvelu.fi checked 15.10.2026 | 10.7 / 16 |
| External quality verification NOTEThe page has the heading Our certificates, but the certificates do not appear as text. | Certified quality management system, standard not named | rtkpalvelu.fi checked 15.10.2026 | 4.0 / 10 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 70,5 | 21.1 |
| Transparency | 30 % × 62,5 | 18.8 |
| Reachability | 20 % × 37,5 | 7.5 |
| AI quality score | 20 % × 56,8 | 11.4 |
| Certification bonus | max +3.0 | +3,0 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 44/100 | Technical measurement | 17.6 / 40 |
| Accessibility | 94/100 | Technical measurement | 28.2 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 73/100 | Technical measurement | 10.9 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Pricing, service agreement pricing model or price per square metre stated without a request for quote OBSERVATIONkiinteistöhuollon sivun ainoa toimintakehote on Pyydä tarjous. | No | Website + AI extraction | 0.0 / 20 |
| Tasks included in the maintenance contract (general maintenance, outdoor areas, building services) clearly itemised OBSERVATIONEnnakkohuoltomme pyrkii ehkäisemään vikojen ja ongelmien syntymistä; vikakorjaukset palvelusopimuksen mukaisesti; ulkoalueet: yleisestä siisteydestä, roskakierroksista, hiekoituksesta, lumitöistä ja hiekannostosta. | Yes | Website + AI extraction | 20.0 / 20 |
| 24-hour maintenance on-call service or on-call number clearly stated OBSERVATIONSama numero palvelee kiireellisissa päivystysasioissa toimipisteiden aukioloaikojen ulkopuolella; sivulla myös Vikailmoitus-lomake. | Yes | Website + AI extraction | 15.0 / 15 |
| Contract terms, responsibility allocation table or electronic service book displayed OBSERVATIONLaadimme yhdessä asiakkaamme kanssa kiinteistön käyttötarkoituksen ja iän huomioivan kiinteistöhuoltosuunnitelman; vikakorjaukset palvelusopimuksen mukaisesti. | Partly | Website + AI extraction | 7.5 / 15 |
| Service area or locations clearly stated | Yes | Website + AI extraction | 10.0 / 10 |
| ISO certifications or other quality certification stated OBSERVATIONVastuullisuus-sivulla DNV-sertifiointimerkki ISO 9001, ISO 14001, ISO 45001. | Yes | Website + AI extraction | 10.0 / 10 |
| Business ID or responsible company clearly displayed OBSERVATIONY-tunnusta ei näytetä kiinteistohuollon, vastuullisuuden eika ota yhteytta -sivulla. | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONToimipisteidemme puhelinnumerot löytyvät toimipisteiden tiedoista (puhelumaksut ilmoitettu). | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown | No | Website + AI extraction | 0.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | Partly | Website + AI extraction | 7.5 / 15 |
| FAQ section | No | Website + AI extraction | 0.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 74/100 | AI analysis | 25.2 / 34 |
| Findability of pricing | 18/100 | AI analysis | 5.9 / 33 |
| Content coverage | 78/100 | AI analysis | 25.7 / 33 |
| Certification | Status | Bonus |
|---|---|---|
| ISO 9001 (quality system) OBSERVATIONrtkpalvelu.fi/vastuullisuus | Verified | +1,5 |
| ISO 14001 (environmental management system) OBSERVATIONrtkpalvelu.fi/vastuullisuus | Verified | +1,5 |
| ISO 45001 (occupational health and safety management system) OBSERVATIONrtkpalvelu.fi/vastuullisuus | Confirmed (not counted, max 2) | +0 |
Verified certifications and audits add to the total score (max +3.0). How the bonus is calculated →
Oletko RTK-Palvelu-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +42.2 points: 45.6 → 87.8, rank 5 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
