Home › Property maintenance companies › Kotikatu
On the basic metrics alone, the score was 71.8 and the rank 1. The score is now 58.6 and rank 4 (▼ 3 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
Kotikatu on pääkaupunkiseudun alueellisista huoltoyhtiöistä koottu kiinteistöhuoltoyhtiö, joka on läpinäkyvyydeltään vahva: päivystys, vastuunjakotaulukko, usein kysyttyä -osio, Y-tunnus, sähköposti ja aukioloajat ovat esillä. Suurin puute on julkisen hinnoittelun ja laatusertifiointien puuttuminen.
Buying motives checked 15.10.2026 and basic metrics measured 20.8.2026 from public sources. The same formula for everyone, read the full methodology.
| On-call service at night and at weekends | 24 p × 50.0 % | 12.0 |
| Resident's online services | 16 p × 66.7 % | 10.7 |
| External quality verification | 10 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 71,8 | 35.9 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| On-call service at night and at weekends NOTEThe head office switchboard is open on weekdays 7.00–16.00. | Emergency numbers are looked up by service unit, 24/7 is not mentioned | kotikatu.fi checked 15.10.2026 | 12.0 / 24 |
| Resident's online services NOTEA request for quote is not counted. | 3 form types: maintenance request, notice of move, feedback | kotikatu.fi checked 15.10.2026 | 10.7 / 16 |
| External quality verification | ISO certificates are not mentioned on the front page or the company information page. | kotikatu.fi, online services · kotikatu.fi, company information checked 15.10.2026 | 0.0 / 10 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 78,7 | 23.6 |
| Transparency | 30 % × 70,0 | 21.0 |
| Reachability | 20 % × 75,0 | 15.0 |
| AI quality score | 20 % × 60,9 | 12.2 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 61/100 | Technical measurement | 24.4 / 40 |
| Accessibility | 85/100 | Technical measurement | 25.5 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 100/100 | Technical measurement | 15.0 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Pricing, service agreement pricing model or price per square metre stated without a request for quote OBSERVATIONkiinteistohuollon sivun toimintakehote on Pyyda tarjous; hintatietoja ei näytetä. | No | Website + AI extraction | 0.0 / 20 |
| Tasks included in the maintenance contract (general maintenance, outdoor areas, building services) clearly itemised OBSERVATIONKiinteistohuollon palvelut (kiinteiston yleishoito, toiminnan seuranta, avainpäivystys) ja Vastuunjakotaulukko esillä. | Yes | Website + AI extraction | 20.0 / 20 |
| 24-hour maintenance on-call service or on-call number clearly stated OBSERVATIONPaivystyksemme palvelee kellon ympäri; yksikkökohtaiset päivystysnumerot tästä. | Yes | Website + AI extraction | 15.0 / 15 |
| Contract terms, responsibility allocation table or electronic service book displayed OBSERVATIONVastuunjakotaulukko sekä Ohjeita ja vinkkeja asukkaalle -osio esillä. | Yes | Website + AI extraction | 15.0 / 15 |
| Service area or locations clearly stated | Yes | Website + AI extraction | 10.0 / 10 |
| ISO certifications or other quality certification stated | No | Website + AI extraction | 0.0 / 10 |
| Business ID or responsible company clearly displayed OBSERVATIONBusiness ID: 0743414-3 | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONSähköposti asiakaspalvelu@kotikatu.fi ja yksikkökohtaiset päivystysnumerot esillä. | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown OBSERVATIONAsiakaspalvelu arkisin klo 7.00-16.00. | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section OBSERVATIONUsein kysyttyja kysymyksia -osio. | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 82/100 | AI analysis | 27.9 / 34 |
| Findability of pricing | 20/100 | AI analysis | 6.6 / 33 |
| Content coverage | 80/100 | AI analysis | 26.4 / 33 |
Oletko Kotikatu-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +23.1 points: 58.6 → 81.7, rank 4 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.You were the measured #1 in the Property maintenance companies category. The badge stays yours permanently and shows the period when you were #1. It works as a link to this public profile. Rankings and badges cannot be bought.
