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On the basic metrics alone, the score was 81.5 and the rank 1. The score is now 76.0 and rank 2 (▼ 1 place). The difference comes from buying motives: they measure what the buyer asks before deciding.
Lakeuden Etappi on kahdeksan eteläpohjalaisen kunnan omistama jäteyhtiö Seinäjoen seudulla. Se selittää perusmaksun ja tyhjennysmaksun rakenteen avoimesti, julkaisee vuosikertomukset avainlukuineen ja tarjoaa selkeät lajitteluohjeet sekä usein kysyttyä -osion. Läpinäkyvyyttä laskee, ettei Y-tunnusta näytetä suoraan yhteystiedoissa.
Buying motives checked 15.10.2026 and basic metrics measured 20.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Emptying price for the mixed waste bin | 28 p × 59,7 % | 16.7 |
| Customer service phone hours | 14 p × 75.0 % | 10.5 |
| Chat in customer service | 8 p × 100.0 % | 8.0 |
| Basic metrics | 50 % × 81,5 | 40.8 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Emptying price for the mixed waste bin NOTETotal transport and treatment fee for waste to be incinerated. | 240 l container 9.22 €/emptying (VAT 25.5%) | etappi.com checked 15.10.2026 | 16.7 / 28 |
| Customer service phone hours NOTECustomer service/office, phone and e-mail. | Weekdays 9–16, 35 h/week | etappi.com checked 15.10.2026 | 10.5 / 14 |
| Chat in customer service NOTEThe site's cookie notice mentions a chat service that includes conversation. | Chat service is in use | etappi.com checked 15.10.2026 | 8.0 / 8 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 72,5 | 21.8 |
| Transparency | 30 % × 95,0 | 28.5 |
| Reachability | 20 % × 75,0 | 15.0 |
| AI quality score | 20 % × 81,3 | 16.3 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 45/100 | Technical measurement | 18.0 / 40 |
| Accessibility | 89/100 | Technical measurement | 26.7 / 30 |
| Findability (SEO) | 85/100 | Technical measurement | 12.8 / 15 |
| Technical practices | 100/100 | Technical measurement | 15.0 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Waste tariff or emptying prices openly displayed without logging in OBSERVATIONPalveluhinnaston jätemaksutaksasta päättää kuntien yhteinen Lakeuden jätelautakunta; nykyinen taksa voimassa alkaen 1.4.2026. | Yes | Website + AI extraction | 25.0 / 25 |
| Waste container types and sizes (e.g. 140, 240, 660 l) stated OBSERVATIONJäteastiat ja -säiliöt -sivu kuvaa astiat ja koot; tyhjennysmaksun suuruus riippuu jäteastian koosta. | Yes | Website + AI extraction | 15.0 / 15 |
| Container emptying intervals or emptying frequency options stated OBSERVATIONTyhjennysmaksun suuruus riippuu jäteastian koosta ja tyhjennysvälistä. | Yes | Website + AI extraction | 15.0 / 15 |
| Regional recycling rate or key waste management figures published online OBSERVATIONVuosikertomukset julkaistu avoimesti (julkaisut.etappi.com/vuosikertomukset) avainlukuineen. | Yes | Website + AI extraction | 15.0 / 15 |
| Clear sorting instructions or waste guide for all waste types OBSERVATIONLajitteluohjeet-sivu ja ladattavat materiaalit jäteneuvontaan. | Yes | Website + AI extraction | 10.0 / 10 |
| Service area or municipalities served clearly stated OBSERVATIONKahdeksan eteläpohjalaisen kunnan omistama jäteyhtiö Seinäjoen seudulla. | Yes | Website + AI extraction | 10.0 / 10 |
| Business ID or responsible company clearly displayed OBSERVATIONyhteystiedoissa yhtiö nimetty ja laskutustiedot linkitetty, mutta Y-tunnusta ei näytetä suoraan. | Partly | Website + AI extraction | 5.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown OBSERVATIONasiakaspalvelu@etappi.com; puhelin (06) 421 4900, ark. 9-16. | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 82/100 | AI analysis | 27.9 / 34 |
| Findability of pricing | 78/100 | AI analysis | 25.7 / 33 |
| Content coverage | 84/100 | AI analysis | 27.7 / 33 |
Oletko Lakeuden Etappi -palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +8.2 points: 76.0 → 84.2, rank 2 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.