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On the basic metrics alone, the score was 69.0 and the rank 5. The score is now 55.9 and rank 4 (▲ 1 place). The difference comes from buying motives: they measure what the buyer asks before deciding.
Salesforce on markkinoiden laajin CRM, jonka Sales Cloud -tasojen hinnat ovat julkisia (Starter Suite alk. 25 €/käyttäjä/kk). Ominaisuuskattavuus on huippuluokkaa. Miinuksia ovat korkea hintataso ylemmillä tasoilla, pysyvän ilmaistason puuttuminen ja suomenkielisen palvelun puute.
Buying motives checked 16.10.2026 and basic metrics measured 18.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Price of the cheapest paid tier | 24 p × 21,7 % | 5.2 |
| Permanently free tier | 14 p × 30.0 % | 4.2 |
| Trial period length | 12 p × 100.0 % | 12.0 |
| Basic metrics | 50 % × 69,0 | 34.5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Price of the cheapest paid tier NOTEStarting price, monthly or annual billing; transaction fees possible. | Starter Suite €25/user/month | salesforce.com checked 16.10.2026 | 5.2 / 24 |
| Permanently free tier | 30-day free trial | salesforce.com checked 16.10.2026 | 4.2 / 14 |
| Trial period length | 30-day trial | salesforce.com checked 16.10.2026 | 12.0 / 12 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 68,5 | 20.6 |
| Transparency | 30 % × 70,0 | 21.0 |
| Reachability | 20 % × 55,0 | 11.0 |
| AI quality score | 20 % × 82,0 | 16.4 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 29/100 | Technical measurement | 11.6 / 40 |
| Accessibility | 100/100 | Technical measurement | 30.0 / 30 |
| Findability (SEO) | 83/100 | Technical measurement | 12.4 / 15 |
| Technical practices | 96/100 | Technical measurement | 14.4 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Per-user monthly price publicly shown without contacting the company OBSERVATIONHinnastosivu (EU): '25 € EUR/User/Month', '100 €', '175 €', '350 €' tasoille Starter Suite, Pro Suite, Enterprise, Unlimited | Yes | Website + AI extraction | 25.0 / 25 |
| Free version or trial and its limits stated OBSERVATIONHinnastosivu: 'free trial' (30 päivää); pysyvää ilmaistasoa ei ole | Partly | Website + AI extraction | 7.5 / 15 |
| Contents of package tiers and annual vs. monthly price itemised OBSERVATIONneljä Sales Cloud -tasoa eritelty, hinta per käyttäjä ja vuosilaskutus näkyvissä | Yes | Website + AI extraction | 15.0 / 15 |
| EU or GDPR data location and data protection stated OBSERVATIONyhdysvaltalainen yhtiö, EU-alueen käsittely Hyperforce-infrastruktuurilla saatavilla, GDPR-DPA | Partly | Website + AI extraction | 7.5 / 15 |
| Contract term and cancellation stated OBSERVATIONvuosilaskutus, irtisanomisen ehdot sopimusehdoissa | Partly | Website + AI extraction | 5.0 / 10 |
| Finnish-language interface and support OBSERVATIONwebsite and support in English | No | Website + AI extraction | 0.0 / 10 |
| Owning company stated on the site OBSERVATIONpalvelun tarjoaa Salesforce, Inc. (San Francisco) | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONalueellinen myyntinumero ilmoitettu yhteydenottosivulla, tukinumeroa ei erikseen | Partly | Website + AI extraction | 15.0 / 30 |
| Email shown OBSERVATIONyhteydenotto lomakkeen ja puhelimen kautta, julkista sähköpostia ei esitetä | No | Website + AI extraction | 0.0 / 15 |
| Chat support OBSERVATIONContact page: chat support mentioned | Yes | Website + AI extraction | 15.0 / 15 |
| Opening hours shown OBSERVATIONexact opening hours are not given | No | Website + AI extraction | 0.0 / 15 |
| FAQ section OBSERVATIONSalesforce Help ja Trailhead-ohjeet saatavilla | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app OBSERVATIONSalesforce-mobiilisovellus saatavilla iOS- ja Android-sovelluskaupoista | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 78/100 | AI analysis | 26.5 / 34 |
| Findability of pricing | 82/100 | AI analysis | 27.1 / 33 |
| Content coverage | 86/100 | AI analysis | 28.4 / 33 |
Oletko Salesforce-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +15.5 points: 55.9 → 71.4, rank 4 → 3.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
