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On the basic metrics alone, the score was 77.0 and the rank 2. The score is now 87.5 and rank 2 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
HubSpot Service Hub tarjoaa maksuttomat asiakaspalvelun perustyökalut ja julkisen paikkakohtaisen hinnan (Starter alk. 20 €/paikka/kk), joten pieni tiimi pääsee alkuun edullisesti. Laajemmat ominaisuudet aukeavat kalliimmilla tasoilla, ja data sijaitsee oletuksena Yhdysvalloissa, joskin EU-isännöinti on valittavissa.
Buying motives checked 16.10.2026 and basic metrics measured 19.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Starting price | 22 p × 95.6 % | 21.0 |
| Price is shown before purchase | 10 p × 100.0 % | 10.0 |
| Free tier or trial | 10 p × 100.0 % | 10.0 |
| Monthly invoicing | 8 p × 100.0 % | 8.0 |
| Basic metrics | 50 % × 77,0 | 38.5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Starting price NOTEThe page says Limited-time 65% off, and no end date is given. The price after the discount does not appear in the page text. | Starter 7 €/seat/month with annual billing (campaign price) | hubspot.com checked 16.10.2026 | 21.0 / 22 |
| Price is shown before purchase | Free; prices of the Starter, Professional and Enterprise tiers are shown on the page | hubspot.com checked 16.10.2026 | 10.0 / 10 |
| Free tier or trial | Free tier without a credit card | hubspot.com checked 16.10.2026 | 10.0 / 10 |
| Monthly invoicing | On the page, you can switch to monthly billing | hubspot.com checked 16.10.2026 | 8.0 / 8 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 71,7 | 21.5 |
| Transparency | 30 % × 87,5 | 26.2 |
| Reachability | 20 % × 62,5 | 12.5 |
| AI quality score | 20 % × 83,7 | 16.7 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 51/100 | Technical measurement | 20.4 / 40 |
| Accessibility | 96/100 | Technical measurement | 28.8 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 58/100 | Technical measurement | 8.7 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Per-agent monthly price publicly displayed without making contact OBSERVATIONHinnastosivu: 'Starter' '€20' per paikka/kk, 'Professional' korkeampi, maksuttomat työkalut näkyvissä | Yes | Website + AI extraction | 25.0 / 25 |
| Free version or trial and its limits stated OBSERVATIONHinnastosivu: maksuttomat perustyökalut (Free) lueteltu | Yes | Website + AI extraction | 15.0 / 15 |
| Supported support channels (chat, e-mail, phone, social media) listed OBSERVATIONjaettu postilaatikko, live-chat, puhelut ja some lueteltu Service-ominaisuuksina | Yes | Website + AI extraction | 15.0 / 15 |
| EU or GDPR data location and data protection stated OBSERVATIONyhdysvaltalainen yhtiö, EU-datan isännöinti (Frankfurt) saatavilla, GDPR-tietojenkäsittelysopimus | Partly | Website + AI extraction | 7.5 / 15 |
| Knowledge base or automation and bot stated OBSERVATIONsisältää tietämyskannan ja Breeze-tekoälyavustajan | Yes | Website + AI extraction | 10.0 / 10 |
| Contract term and cancellation stated OBSERVATIONannual and monthly billing, termination terms in the contract terms | Partly | Website + AI extraction | 5.0 / 10 |
| Owning company stated on the site OBSERVATIONpalvelun tarjoaa HubSpot, Inc (Cambridge, Massachusetts) | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONregional sales numbers are given, vary by region | Partly | Website + AI extraction | 15.0 / 30 |
| Email shown OBSERVATIONyhteydenotto lomakkeen ja tuen kautta, sähköposti käytettävissä | Partly | Website + AI extraction | 7.5 / 15 |
| Chat support OBSERVATIONlive-chat kuuluu Service-tuotteeseen ja myynti-chat sivustolla | Yes | Website + AI extraction | 15.0 / 15 |
| Opening hours shown OBSERVATIONsupport opening hours are not shown on the pricing page | No | Website + AI extraction | 0.0 / 15 |
| FAQ section OBSERVATIONHubSpotin ohjekeskus ja UKK saatavilla | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app OBSERVATIONHubSpot mobile app available from the iOS and Android app stores | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 84/100 | AI analysis | 28.6 / 34 |
| Findability of pricing | 82/100 | AI analysis | 27.1 / 33 |
| Content coverage | 85/100 | AI analysis | 28.1 / 33 |
Oletko HubSpot Service Hub -palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +11.5 points: 87.5 → 99.0, rank 2 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
