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On the basic metrics alone, the score was 55.0 and the rank 6. The score is now 32.5 and rank 6 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
giosg on vertailun ainoa suomalainen palvelu, joka yhdistää live-chatin, tekoälyagentin ja keskustelevan asiakaspalvelun kotimaisella ja suomenkielisellä palvelulla sekä EU-datankäsittelyllä. Läpinäkyvyyttä laskee se, ettei hintaa, ilmaistasoa tai sopimusehtoja julkaista: hinnoittelu perustuu demon kautta pyydettävään räätälöityyn tarjoukseen.
Buying motives checked 16.10.2026 and basic metrics measured 19.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Starting price | 22 p × 0.0 % | 0.0 |
| Price is shown before purchase | 10 p × 50.0 % | 5.0 |
| Free tier or trial | 10 p × 0.0 % | 0.0 |
| Monthly invoicing | 8 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 55,0 | 27.5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Starting price NOTEThe price is not user-specific: according to the page, the final price depends on use cases, integrations and volumes. | From 790 €/month, price of the whole solution | giosg.com checked 16.10.2026 | 0.0 / 22 |
| Price is shown before purchase | Starting price is shown, final price by quote | giosg.com checked 16.10.2026 | 5.0 / 10 |
| Free tier or trial | The pricing page mentions no free tier or trial, only a demo meeting. | giosg.com, price list checked 16.10.2026 | 0.0 / 10 |
| Monthly invoicing | The Price page states a starting price per month, but a billing period or commitment period is not mentioned. | giosg.com, price list checked 16.10.2026 | 0.0 / 8 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 62,5 | 18.8 |
| Transparency | 30 % × 50,0 | 15.0 |
| Reachability | 20 % × 50,0 | 10.0 |
| AI quality score | 20 % × 56,1 | 11.2 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 25/100 | Technical measurement | 10.0 / 40 |
| Accessibility | 96/100 | Technical measurement | 28.8 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 58/100 | Technical measurement | 8.7 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Per-agent monthly price publicly displayed without making contact OBSERVATIONHinnastosivu (/en/pricing): 'Ready for pricing that fits your business? Talk to our team and get a personalized quote' ja 'Request demo' -painike, ei euromääriä | No | Website + AI extraction | 0.0 / 25 |
| Free version or trial and its limits stated OBSERVATIONhinnastosivulla ei ilmaistasoa tai kokeilua, vain demopyyntö | No | Website + AI extraction | 0.0 / 15 |
| Supported support channels (chat, e-mail, phone, social media) listed OBSERVATIONTuotesivu (/products/live-chat): live-chat, tekoälyagentti ja keskusteleva myynti lueteltu | Yes | Website + AI extraction | 15.0 / 15 |
| EU or GDPR data location and data protection stated OBSERVATIONsuomalainen yhtiö (giosg.com Oy), EU-datankäsittely | Yes | Website + AI extraction | 15.0 / 15 |
| Knowledge base or automation and bot stated OBSERVATIONgiosg AI Agent automatisoi ulkoisen ja sisäisen tuen | Yes | Website + AI extraction | 10.0 / 10 |
| Contract term and cancellation stated OBSERVATIONjulkisia sopimus- ja irtisanomisehtoja ei esitetä, myynti tarjouksen kautta | No | Website + AI extraction | 0.0 / 10 |
| Owning company stated on the site OBSERVATIONgiosg.com Oy, Y-tunnus 2388009-8 (PRH-rekisteri) | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONyhteydenotto pääosin demopyynnön ja lomakkeen kautta, puhelin rajallisesti | Partly | Website + AI extraction | 15.0 / 30 |
| Email shown OBSERVATIONyhteydenotto lomakkeen kautta, sähköposti rajallisesti esillä | Partly | Website + AI extraction | 7.5 / 15 |
| Chat support OBSERVATIONlive-chat on giosgin ydintuote | Yes | Website + AI extraction | 15.0 / 15 |
| Opening hours shown OBSERVATIONtuen aukioloaikoja ei esitetä sivustolla | No | Website + AI extraction | 0.0 / 15 |
| FAQ section OBSERVATIONohje- ja tukisisältöä on, mutta ei yhtenäistä julkista UKK-osiota hinnastolla | Partly | Website + AI extraction | 7.5 / 15 |
| Mobile app OBSERVATIONagenteille on mobiilikäyttö, mutta erillistä kuluttajasovellusta ei korosteta | Partly | Website + AI extraction | 5.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 70/100 | AI analysis | 23.8 / 34 |
| Findability of pricing | 30/100 | AI analysis | 9.9 / 33 |
| Content coverage | 68/100 | AI analysis | 22.4 / 33 |
Oletko giosg-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +45.0 points: 32.5 → 77.5, rank 6 → 3.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
