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On the basic metrics alone, the score was 69.7 and the rank 3. The score is now 76.0 and rank 1 (▲ 2 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
Tunstall myy turvapuhelinpalvelua myös yksityisasiakkaille koko Suomessa ja ilmoittaa pakettihinnat avoimesti: turvapuhelin ja ranneke 35 e/kk, lisasensorilla 42 e/kk ja paikantava turvakello 59 e/kk. Oma Turvapalvelukeskus päivystaa 24/7 laillistetuilla sairaanhoitajilla ja lahihoitajilla, ja laitevalikoima on kattava. Läpinäkyvyyttä laskee, ettei Y-tunnusta, sopimusehtoja, asennusmaksua tai numeroitua vasteaikaa näytetä, ja turva-auttajapalvelun hinnat saa vain erikseen pyytamalla.
Buying motives checked 16.10.2026 and basic metrics measured 25.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Monthly price | 20 p × 87,5 % | 17.5 |
| Price of a locating safety alarm | 8 p × 65.0 % | 5.2 |
| Alarms to a professional 24/7 | 10 p × 100.0 % | 10.0 |
| Assistance visits | 6 p × 40.0 % | 2.4 |
| Prices of accessories shown | 6 p × 100.0 % | 6.0 |
| Basic metrics | 50 % × 69,7 | 34.9 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Monthly price NOTEThe package includes a safety phone, a wristband, a subscription and alarm reception, but not a safety helper service. | Tunstall Turva €35/month | tunstall.fi checked 16.10.2026 | 17.5 / 20 |
| Price of a locating safety alarm | Tunstall Paikantava Turva 59 €/month | tunstall.fi checked 16.10.2026 | 5.2 / 8 |
| Alarms to a professional 24/7 | Alarms received at Turvapalvelukeskus 24/7 | tunstall.fi checked 16.10.2026 | 10.0 / 10 |
| Assistance visits | Turva-auttaja in Helsinki, Western Uusimaa, Vantaa and Kerava | tunstall.fi checked 16.10.2026 | 2.4 / 6 |
| Prices of accessories shown NOTEWith the Turva+ package (42 €/month), additional devices are 0 €/month. | Fall alarm 20 €/month, door alarm 15 €/month, extra wristband 10 €/month (Turva) | tunstall.fi checked 16.10.2026 | 6.0 / 6 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 64,9 | 19.5 |
| Transparency | 30 % × 82,0 | 24.6 |
| Reachability | 20 % × 45,0 | 9.0 |
| AI quality score | 20 % × 83,3 | 16.7 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 25/100 | Technical measurement | 10.0 / 40 |
| Accessibility | 87/100 | Technical measurement | 26.1 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 100/100 | Technical measurement | 15.0 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Monthly price of the service publicly displayed before contact (price or clear price list) OBSERVATION'Turvapuhelin ja hälytysranneke ... 35 e/kuukausi'; '... LISAKSI yksi vapaavalintainen lisasensori ... 42 e/kuukausi'; 'Paikantava turvakello ... 59 e/kuukausi'; lisalaitteet 'Turva 10 e/kk, Turva+ 0 e/kk' jne. | Yes | Website + AI extraction | 22.0 / 22 |
| Service content described (what the monthly price includes, assistance, equipment rental) OBSERVATION'Käyttövalmis laite toimitetaan tilaamaasi osoitteeseen'; paketti sisaltaa 'Liittyma ja palvelusta aiheutuvat puhelukustannukset' ja 'Hälytysten vastaanotto Tunstallin Turvapalvelukeskuksessa 24/7' | Yes | Website + AI extraction | 12.0 / 12 |
| On-call provider and availability stated (own or outsourced control room, 24/7, professionals' training) OBSERVATION'Hälytysten vastaanotto Tunstallin Turvapalvelukeskuksessa 24/7'; palvelusivulla 'turvapuhelinpäivystajat ovat laillistettuja sairaanhoitajia tai lahihoitajia' | Yes | Website + AI extraction | 12.0 / 12 |
| Devices described (wristband, pendant, locating safety watch, fall detection) OBSERVATION'Turvapuhelin ja hälytysranneke', 'Paikantava turvakello' (GPS), 'Kaatumishälytin', 'Ovihälytin', 'Palohälytin', 'Alykas ovihälytin' | Yes | Website + AI extraction | 10.0 / 10 |
| Response time or progress of assistance stated (how and how quickly help is received after an alarm) OBSERVATION'kasittelee hälytyksen ja välittää sen eteenpain tarvittaessa', mutta vasteaikaa ei ilmoiteta minuutteina | Partly | Website + AI extraction | 4.0 / 8 |
| Installation or opening fee and delivery method stated before ordering OBSERVATION'Käyttövalmis laite toimitetaan tilaamaasi osoitteeseen' - toimitustapa kerrottu, mutta asennus- tai avausmaksua ei ilmoiteta | Partly | Website + AI extraction | 4.0 / 8 |
| Service area stated (nationwide or limited areas) OBSERVATION'Turvapuhelinpalvelumme ovat saatavilla myös yksityisasiakkaillemme koko Suomen alueella'; turva-auttaja 'Helsingissa, Lansi-Uudellamaalla, Vantaalla ja Keravalla' | Yes | Website + AI extraction | 8.0 / 8 |
| An order can be placed online (web shop or order form), not just a phone number OBSERVATION'valitse tarvitsemasi turvapuhelinpalvelu ... Asiakaspalvelumme ottaa sinuun yhteytta ja ... viimeistelee mahdollisen tilauksen' - verkkolomake | Yes | Website + AI extraction | 6.0 / 6 |
| Contract terms stated (notice period, trial period or no-commitment contract) | No | Website + AI extraction | 0.0 / 6 |
| Contact details displayed (phone or e-mail) | Yes | Website + AI extraction | 4.0 / 4 |
| Business ID displayed on the website | No | Website + AI extraction | 0.0 / 4 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATION010 207 7177 | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown OBSERVATIONturvapalvelu@tunstall.com | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section | No | Website + AI extraction | 0.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 82/100 | AI analysis | 27.9 / 34 |
| Findability of pricing | 86/100 | AI analysis | 28.4 / 33 |
| Content coverage | 82/100 | AI analysis | 27.1 / 33 |
Are you a Tunstall customer? Share your experience. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +14.1 points: 76.0 → 90.1, and your lead over number two grows 0.9 → 15.0.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.