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On the basic metrics alone, the score was 68.2 and the rank 4. The score is now 57.4 and rank 2 (▲ 2 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
Pentik kertoo toimituskulut ja omistajan selkeästi. Suunnittelijan nimeäminen puuttuu tuotesivuilta ja palautuspolitiikan tarkka sisältö jäi JS-rakenteen takia saavuttamatta.
Buying motives checked 18.10.2026 and basic metrics measured 4.9.2026 from public sources. Same formula for everyone, read the full methodology.
| Cheapest delivery | 18 p × 68.3 % | 12.3 |
| Free delivery threshold | 12 p × 0.0 % | 0.0 |
| Return period | 11 p × 18.6 % | 2.0 |
| Return fee | 9 p × 100.0 % | 9.0 |
| Basic metrics | 50 % × 68,2 | 34.1 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Cheapest delivery | Delivery to a Posti pickup point 5.90 € | pentik.com checked 18.10.2026 | 12.3 / 18 |
| Free delivery threshold NOTEThe benefit applies to Pentik Klubi members. The free delivery threshold is not stated for others. | Free pick-up point delivery for purchases over €100 for Pentik Klubi members | pentik.com checked 18.10.2026 | 0.0 / 12 |
| Return period | 30-day return and exchange right | pentik.com checked 18.10.2026 | 2.0 / 11 |
| Return fee NOTEA 70 € charge applies to returning a large product delivered as freight. | Free returns via Posti or Matkahuolto | pentik.com checked 18.10.2026 | 9.0 / 9 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 72,5 | 21.8 |
| Transparency | 30 % × 65,0 | 19.5 |
| Reachability | 20 % × 67,5 | 13.5 |
| AI quality score | 20 % × 66,0 | 13.2 |
| Commitment index | max +1.0 | +0,25 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 38/100 | Technical measurement | 15.2 / 40 |
| Accessibility | 97/100 | Technical measurement | 29.1 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 88/100 | Technical measurement | 13.2 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Product prices in euros displayed on product pages without logging in or registration OBSERVATIONTuotekategorioissa 'Löytöjä alle 10 €, alle 20 €, alle 50 €', hinnat euroina esillä. | Yes | Website + AI extraction | 25.0 / 25 |
| Designer's name stated on the product or collection page OBSERVATIONHaetuilta tuotesivuilta ei löydetty muotoilijan tai suunnittelijan nimeä. | No | Website + AI extraction | 0.0 / 20 |
| Delivery costs and/or free delivery threshold openly stated before checkout OBSERVATIONOtsikkopalkissa sivuston laajuisesti: 'ILMAINEN TOIMITUS YLI 100 € TILAUKSIIN'. | Yes | Website + AI extraction | 15.0 / 15 |
| Right of return and return period clearly stated on the website OBSERVATION'Exchange and returns' The page is linked in the footer, but the page content did not render in a readable form (JS-heavy structure). Date and terms cannot be checked. | Partly | Website + AI extraction | 7.5 / 15 |
| Finnish manufacturing or origin marking or certificate displayed (Avainlippu, Design from Finland, Made in Finland or similar) OBSERVATION'Pentik keramiikkatehdas' navigaatiossa, viittaa Posion tehtaaseen. Avainlippu tai Design from Finland -sertifikaattia ei voitu vahvistaa haetuilta sivuilta. | Partly | Website + AI extraction | 7.5 / 15 |
| Operating company, Business ID or owner information clearly displayed on the site OBSERVATIONIn the privacy policy: 'Pentik Oy (Business ID: 0210532-4)'. | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section | Partly | Website + AI extraction | 7.5 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 68/100 | AI analysis | 23.1 / 34 |
| Findability of pricing | 70/100 | AI analysis | 23.1 / 33 |
| Content coverage | 60/100 | AI analysis | 19.8 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Right of return and return period clearly stated on the website OBSERVATION'Exchange and returns' The page is linked in the footer, but the page content did not render in a readable form (JS-heavy structure). Date and terms cannot be checked. | Partly shown | +0,25 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Are you a customer of the Pentik service? Tell us about your experience. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +14.9 points: 57.4 → 72.3, rank 2 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.