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On the basic metrics alone, the score was 69.2 and the rank 6. The score is now 39.8 and rank 6 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
F-Musiikki (F-Musiikki Oy) on Suomen suurin soitinketju ja sen Shopify-verkkokauppa näyttää hinnat, saatavuuden ja 14 vrk palautusoikeuden selkeästi. Läpinäkyvyyden puutteet: kotimaan toimitusmaksun euromäärä paljastuu vasta kassalla, Y-tunnusta ei näytetä ja takuusta ei ole mainintaa.
Buying motives were checked on 17.10.2026 and basic metrics measured on 10.8.2026 from public sources. Same formula for everyone, read the full methodology.
| Free delivery threshold | 20 p × 0.9 % | 0.2 |
| Return costs | 10 p × 0.0 % | 0.0 |
| Delivery cost for a small parcel | 10 p × 0.0 % | 0.0 |
| Delivery time | 10 p × 50.0 % | 5.0 |
| Basic metrics | 50 % × 69,2 | 34.6 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Free delivery threshold NOTEDoes not apply to shipments weighing over 35 kg. | Free delivery for orders over 149 euros | f-musiikki.fi checked 17.10.2026 | 0.2 / 20 |
| Return costs | Responsibility for return costs is not stated in the Returns section or elsewhere in the terms of delivery. | f-musiikki.fi, delivery terms checked 17.10.2026 | 0.0 / 10 |
| Delivery cost for a small parcel | The terms page says only that costs depend on the delivery method and the size of the product; there is no price in euros. | f-musiikki.fi, delivery terms checked 17.10.2026 | 0.0 / 10 |
| Delivery time NOTEThe longest stated time was used: next working day and transfers 1–3 days, i.e. 4. | A stock item ships the next working day; transfers add 1–3 days | f-musiikki.fi checked 17.10.2026 | 5.0 / 10 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 69,0 | 20.7 |
| Transparency | 30 % × 67,5 | 20.2 |
| Reachability | 20 % × 60,0 | 12.0 |
| AI quality score | 20 % × 78,7 | 15.7 |
| Commitment index | max +1.0 | +0,5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 40/100 | Technical measurement | 16.0 / 40 |
| Accessibility | 94/100 | Technical measurement | 28.2 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 73/100 | Technical measurement | 10.9 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Instrument price directly on the product page without logging in OBSERVATIONTuotesivu (Legg cello): hinta '15,99' näkyvillä. | Yes | Website + AI extraction | 25.0 / 25 |
| Delivery costs and free delivery threshold openly stated OBSERVATIONToimituskäytäntö: 'Suomessa toimitus- ja käsittelykulut riippuvat valitusta toimitustavasta / tuotteen koosta'; 'Yli 149 euron ostoista ei peritä toimitusmaksua'; EU 12,90 euroa. Kotimaan tarkka euro puuttuu. | Partly | Website + AI extraction | 10.0 / 20 |
| Right of return and return terms clearly stated OBSERVATIONReturns policy: 'All products ordered from the online shop have a 14-day right of return from the delivery date'. | Yes | Website + AI extraction | 15.0 / 15 |
| Length of warranty or condition and testing of the instrument stated OBSERVATIONladatuilla sivuilla (toimitus, palautus, toimitusehdot, yhteystiedot, tuotesivu) ei mainita tuotetakuuta. | No | Website + AI extraction | 0.0 / 15 |
| Stock level or availability visible on the product page OBSERVATIONThe product page shows availability status 'Not available'. | Yes | Website + AI extraction | 10.0 / 10 |
| Operating company or business ID (Y-tunnus) shown OBSERVATIONYhteystiedot nimeää 'F-Musiikki Oy', mutta Y-tunnusta ei näytetä; toimitusehdoissa vain Svea Payments Oy (2121703-0) maksunvälittäjänä. | Partly | Website + AI extraction | 7.5 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONContact details: 'Phone: 010 320 7300'. | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown OBSERVATIONYhteystiedot: 'asiakaspalvelu@f-musiikki.fi'. | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown OBSERVATIONYhteystiedot: 'ma-pe 10-16'. | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section | No | Website + AI extraction | 0.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 80/100 | AI analysis | 27.2 / 34 |
| Findability of pricing | 82/100 | AI analysis | 27.1 / 33 |
| Content coverage | 74/100 | AI analysis | 24.4 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Right of return and return terms clearly stated OBSERVATIONReturns policy: 'All products ordered from the online shop have a 14-day right of return from the delivery date'. | Shown | +0,5 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Oletko F-Musiikki-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +34.4 points: 39.8 → 74.2, rank 6 → 2.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
