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On the basic metrics alone, the score was 76.5 and the rank 4. The score is now 46.4 and rank 4 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
DLX Music (DLX Deluxe Music Shops Oy, Helsinki) on läpinäkyvä soitinverkkokauppa: tuotehinnat, porrastetut euromääräiset toimituskulut, 14 päivän palautusoikeus, kahden vuoden takuu ja Y-tunnus ovat kaikki esillä. Selkein puute on tuotekohtaisen varastosaldon puuttuminen tuotesivulta.
Buying motives were checked on 17.10.2026 and basic metrics measured on 10.8.2026 from public sources. Same formula for everyone, read the full methodology.
| Free delivery threshold | 20 p × 0.9 % | 0.2 |
| Return costs | 10 p × 0.0 % | 0.0 |
| Delivery cost for a small parcel | 10 p × 80.0 % | 8.0 |
| Delivery time | 10 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 76,5 | 38.2 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Free delivery threshold | Free delivery for orders over 149 euros | dlxmusic.fi checked 17.10.2026 | 0.2 / 20 |
| Return costs | Who bears the return costs is not stated in the delivery terms, in section 6 Right of return or in the return instructions. | dlxmusic.fi, delivery terms checked 17.10.2026 | 0.0 / 10 |
| Delivery cost for a small parcel | Matkahuolto delivery 6 € / order | dlxmusic.fi checked 17.10.2026 | 8.0 / 10 |
| Delivery time | The delivery time is not given in figures in section 3.3 of the delivery terms or elsewhere in the delivery terms. | dlxmusic.fi, delivery terms checked 17.10.2026 | 0.0 / 10 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 61,9 | 18.6 |
| Transparency | 30 % × 95,0 | 28.5 |
| Reachability | 20 % × 60,0 | 12.0 |
| AI quality score | 20 % × 84,7 | 16.9 |
| Commitment index | max +1.0 | +0,5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 31/100 | Technical measurement | 12.4 / 40 |
| Accessibility | 82/100 | Technical measurement | 24.6 / 30 |
| Findability (SEO) | 85/100 | Technical measurement | 12.8 / 15 |
| Technical practices | 81/100 | Technical measurement | 12.2 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Instrument price directly on the product page without logging in OBSERVATIONTuotesivu (Akai MPC Key 37): euromääräiset hinnat, esim. '2517,00', '990,00/kpl', '539,00/kpl'. | Yes | Website + AI extraction | 25.0 / 25 |
| Delivery costs and free delivery threshold openly stated OBSERVATIONToimitusehdot 3.1: 'Nouto Helsingin myymälästä: Ilmainen; Toimitus Matkahuollon kautta: 6 euroa / tilaus, yli 149 euroa ilmainen; Jakopaketti: 14 euroa; Kotijakelu: 16 euroa'. | Yes | Website + AI extraction | 20.0 / 20 |
| Right of return and return terms clearly stated OBSERVATIONDelivery terms 6: 'Products can be returned within 14 days of receiving the order. The product must be in its original condition and packaging'. | Yes | Website + AI extraction | 15.0 / 15 |
| Length of warranty or condition and testing of the instrument stated OBSERVATIONToimitusehdot 8: 'DLX Music myöntää tuotteille kahden (2) vuoden takuun, joka kattaa valmistus- ja raaka-ainevirheet'; putkille 3 kk. | Yes | Website + AI extraction | 15.0 / 15 |
| Stock level or availability visible on the product page OBSERVATIONToimitusehdot 3.3 'Tuotteen saatavuus ilmoitetaan verkkokaupassa', mutta ladatulla tuotesivulla ei näkynyt kappalemääräistä varastosaldoa. | Partly | Website + AI extraction | 5.0 / 10 |
| Operating company or business ID (Y-tunnus) shown OBSERVATIONYhteystiedot: 'Y-tunnus: 1983522-7'; toimitusehdoissa myyjänä DLX Deluxe Music Shops Oy. | Yes | Website + AI extraction | 15.0 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONYhteystiedot: 'Asiakaspalvelu - Verkkokauppa: 020-7282 240 (arkisin klo 13-17)'. | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown OBSERVATIONYhteystiedot: 'Email - Verkkokauppa: tilaus@dlxmusic.fi'. | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown OBSERVATIONYhteystiedot: 'Aukioloajat: Ma-Pe klo 10-18, La klo 10-15'. | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section | No | Website + AI extraction | 0.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 84/100 | AI analysis | 28.6 / 34 |
| Findability of pricing | 88/100 | AI analysis | 29.0 / 33 |
| Content coverage | 82/100 | AI analysis | 27.1 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Right of return and return terms clearly stated OBSERVATIONDelivery terms 6: 'Products can be returned within 14 days of receiving the order. The product must be in its original condition and packaging'. | Shown | +0,5 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Oletko DLX Music -palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +30.8 points: 46.4 → 77.2, rank 4 → 2.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
