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On the basic metrics alone, the score was 75.5 and the rank 1. The score is now 37.8 and rank 3 (▼ 2 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
Narvi.fi on suomalaisen kiuasvalmistajan Narvi Oy:n sivusto, jonka verkkokaupassa (kauppa.narvi.fi) myydään puu- ja sähkökiukaita, muuripatoja ja tulisijoja. Hinnat näkyvät ilman kirjautumista, tuotteille on julkaistut takuuehdot ja asennusohjeet, ja yhtiön Y-tunnus on esillä. Toimituskulut näkyvät vasta kassalla ja tarkka kiukaan mitoitus on osin mallien nimissä.
Buying motives checked 18.10.2026 and basic metrics measured 15.8.2026 from public sources. Same formula for everyone, read the full methodology.
| Delivery time | 22 p × 0.0 % | 0.0 |
| Return period | 18 p × 0.0 % | 0.0 |
| Return costs | 10 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 75,5 | 37.8 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Delivery time | Narvi's site has no shopping cart: the order terms were not found on the front page, the product page, the reseller page or the warranty terms. | narvi.fi, warranty terms · narvi.fi, product page checked 18.10.2026 | 0.0 / 22 |
| Return period | Narvi's site has no shopping cart: the order terms were not found on the front page, the product page, the reseller page or the warranty terms. | narvi.fi, warranty terms · narvi.fi, product page checked 18.10.2026 | 0.0 / 18 |
| Return costs | Narvi's site has no shopping cart: the order terms were not found on the front page, the product page, the reseller page or the warranty terms. | narvi.fi, warranty terms · narvi.fi, product page checked 18.10.2026 | 0.0 / 10 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 72,6 | 21.8 |
| Transparency | 30 % × 85,0 | 25.5 |
| Reachability | 20 % × 55,0 | 11.0 |
| AI quality score | 20 % × 83,7 | 16.7 |
| Commitment index | max +1.0 | +0,5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 39/100 | Technical measurement | 15.6 / 40 |
| Accessibility | 92/100 | Technical measurement | 27.6 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 96/100 | Technical measurement | 14.4 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Product price shown without logging in OBSERVATIONkauppa.narvi.fi etusivu: tuotehintoja '73,28 EUR', '80,58 EUR', '24,61 EUR' näkyvissä ilman kirjautumista. | Yes | Website + AI extraction | 25.0 / 25 |
| Sauna heater output and sauna size sizing guide stated | Partly | Website + AI extraction | 7.5 / 15 |
| Delivery costs for a large product and the free delivery threshold stated | Partly | Website + AI extraction | 7.5 / 15 |
| Return and cancellation rights publicly available | Yes | Website + AI extraction | 15.0 / 15 |
| Installation and electrical work requirements for the electric sauna heater stated OBSERVATIONAsennus- ja käyttöohjeet -osio sekä tuotetiedot: 'Puulämmitteinen kiuas tulee kytkeä hormiin ... turvaetäisyydet on syytä huomioida'. | Yes | Website + AI extraction | 10.0 / 10 |
| Product warranty stated OBSERVATIONnarvi.fi/takuuehdot: 'Narvi Oy, y-tunnus 2087049-2 ... takaa tuotteidensa virheettömyyden ... TAKUUAJAT YKSITYISESSÄ KÄYTÖSSÄ ... Tuoteryhmä Takuuaika'. | Yes | Website + AI extraction | 10.0 / 10 |
| Business ID (Y-tunnus) or responsible company clearly stated OBSERVATIONToimitusehdot: 'Narvi Oy (Y-tunnus: 2087049-2)' (Paytrail 2122839-7 = maksuvälittäjä). | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section | No | Website + AI extraction | 0.0 / 15 |
| Mobile app | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 85/100 | AI analysis | 28.9 / 34 |
| Findability of pricing | 78/100 | AI analysis | 25.7 / 33 |
| Content coverage | 88/100 | AI analysis | 29.0 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Return and cancellation rights publicly available OBSERVATIONWebsite + AI extraction | Shown | +0,5 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Are you a customer of the Narvi service? Share your experience. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +62.2 points: 37.8 → 100.0, rank 3 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.You were the measured #1 in the Sauna supplies online category. The badge stays yours permanently and shows the period when you were #1. It works as a link to this public profile. Rankings and badges cannot be bought.
