Home › Sauna supplies online › Kiuas.fi
On the basic metrics alone, the score was 65.2 and the rank 3. The score is now 37.6 and rank 4 (▼ 1 place). The difference comes from buying motives: they measure what the buyer asks before deciding.
Kiuas.fi on IKI-Kiuas Oy:n virallinen verkkokauppa, joka myy IKI-puu- ja sähkökiukaita, hormeja ja saunatarvikkeita. Hinnat näkyvät ilman kirjautumista, ja jokainen kiuas mitoitetaan selkeästi saunan kokoon (teho, kuutiotilavuus, kivimäärä), minkä lisäksi asennusohjeet ovat ladattavissa. Toimituskulut näkyvät vasta kassalla.
Buying motives checked 18.10.2026 and basic metrics measured 15.8.2026 from public sources. Same formula for everyone, read the full methodology.
| Delivery time | 22 p × 0.0 % | 0.0 |
| Return period | 18 p × 0.0 % | 0.0 |
| Return costs | 10 p × 50.0 % | 5.0 |
| Basic metrics | 50 % × 65,2 | 32.6 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Delivery time NOTELongest figure. Other products have no time of their own. | Sauna heaters approx. 5–14 days | kiuas.fi checked 18.10.2026 | 0.0 / 22 |
| Return period NOTEThe time is counted from the order date, not from delivery. | 14 days from the order date | kiuas.fi checked 18.10.2026 | 0.0 / 18 |
| Return costs | Delivery costs are refunded according to the cheapest delivery method | kiuas.fi checked 18.10.2026 | 5.0 / 10 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 64,6 | 19.4 |
| Transparency | 30 % × 82,5 | 24.8 |
| Reachability | 20 % × 15,0 | 3.0 |
| AI quality score | 20 % × 88,0 | 17.6 |
| Commitment index | max +1.0 | +0,5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 40/100 | Technical measurement | 16.0 / 40 |
| Accessibility | 70/100 | Technical measurement | 21.0 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 92/100 | Technical measurement | 13.8 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Product price shown without logging in OBSERVATIONTuotesivu Pilari-IKI 9 kW: hinta '1 530,00 EUR' näkyvissä ilman kirjautumista. | Yes | Website + AI extraction | 25.0 / 25 |
| Sauna heater output and sauna size sizing guide stated OBSERVATIONTuotesivu: 'Pilari-IKI 9 kW sähkökiuas soveltuu 8-16 kuution saunoihin ... Saunan koko 8-16 m3, Maksimikivimäärä 150 kg, Lämmitysaika 45-70 min.' | Yes | Website + AI extraction | 15.0 / 15 |
| Delivery costs for a large product and the free delivery threshold stated | Partly | Website + AI extraction | 7.5 / 15 |
| Return and cancellation rights publicly available OBSERVATIONDelivery terms: '14-day right of cancellation under the Consumer Protection Act, counted from the order date'. | Yes | Website + AI extraction | 15.0 / 15 |
| Installation and electrical work requirements for the electric sauna heater stated OBSERVATIONTuotesivu: 'Asennusohjeet (pdf)' ja 'Finlandia-ohjauskeskuksen asennusohje (pdf)'; ohjauskeskuksen voi asentaa saunaan tai sen ulkopuolelle. | Yes | Website + AI extraction | 10.0 / 10 |
| Product warranty stated | No | Website + AI extraction | 0.0 / 10 |
| Business ID (Y-tunnus) or responsible company clearly stated OBSERVATIONToimitusehdot: 'Kiuas.fi | IKI-Kiuas Oy (2042076-6), Hakaniemenkatu 11, 00530 Helsinki' (Verifone Finland Oy = maksuvälittäjä). | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | No | Website + AI extraction | 0.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section | No | Website + AI extraction | 0.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 88/100 | AI analysis | 29.9 / 34 |
| Findability of pricing | 86/100 | AI analysis | 28.4 / 33 |
| Content coverage | 90/100 | AI analysis | 29.7 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Return and cancellation rights publicly available OBSERVATIONDelivery terms: '14-day right of cancellation under the Consumer Protection Act, counted from the order date'. | Shown | +0,5 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Oletko Kiuas.fi-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +16.4 points: 37.6 → 54.0, rank 4 → 2.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
