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On the basic metrics alone, the score was 56.5 and the rank 5. The score is now 61.2 and rank 3 (▲ 2 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
Zoho Mail (Zoho Corporation Pvt. Ltd., Intia) tarjoaa ikuisesti ilmaisen tason enintään 5 käyttäjälle ja erittelee ominaisuudet laajasti tasoittain, mutta maksullisten tasojen tarkkoja hintoja ei näy sivun staattisessa sisällössä. Palvelu on kokonaan englanniksi ilman mainittua suomenkielistä tukea, eikä sivustolla ole suomalaista Y-tunnusta.
Buying motives were checked on 12.10.2026 and basic metrics measured on 8.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Monthly price | 26 p × 100.0 % | 26.0 |
| Storage space | 12 p × 8,2 % | 1.0 |
| Trial or right of withdrawal | 12 p × 50.0 % | 6.0 |
| Basic metrics | 50 % × 56,5 | 28.2 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Monthly price NOTEAnnual fee only, there is no monthly plan. The page does not say whether the price includes taxes. | Mail Lite €0.90 per user per month, with annual payment | zoho.com checked 12.10.2026 | 26.0 / 26 |
| Storage space | 5 GB of email per user | zoho.com checked 12.10.2026 | 1.0 / 12 |
| Trial or right of withdrawal NOTEThe trial is for the most expensive plan, not the Lite plan. | Free 15-day trial without a card | zoho.com checked 12.10.2026 | 6.0 / 12 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 82,2 | 24.7 |
| Transparency | 30 % × 45,0 | 13.5 |
| Reachability | 20 % × 40,0 | 8.0 |
| AI quality score | 20 % × 51,7 | 10.3 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 63/100 | Technical measurement | 25.2 / 40 |
| Accessibility | 96/100 | Technical measurement | 28.8 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 96/100 | Technical measurement | 14.4 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Monthly price or pricing publicly displayed OBSERVATIONHinnoittelusivun staattisessa HTML:ssä ei ole yhtään euro- tai dollarimääräistä hintaa maksullisille tasoille (Workplace Standard, Mail Lite jne.); hintakentät ovat tyhjiä, todennäköisesti JavaScript-renderöityjä. | No | Website + AI extraction | 0.0 / 30 |
| Free trial period or freemium offered OBSERVATIONHinnoittelusivu: 'Mail Free Forever free. No credit cad required Sign up Access Zoho Mail... Up to 5 users'. | Yes | Website + AI extraction | 20.0 / 20 |
| Storage space, number of users and features described OBSERVATIONHinnoittelusivu erittelee ominaisuudet tasoittain: 'Enterprise Email Calendar Shared Calendars ToDo Collaborative Task Management... Mobile & Desktop Apps... Migration Assistance'. | Yes | Website + AI extraction | 20.0 / 20 |
| Finnish-language customer support mentioned OBSERVATIONSivusto on kokonaan englanniksi; suomenkielistä tukea ei mainita millään ladatulla sivulla. Sivu mainitsee vain 'Reach us 24x7' ilman kielimainintaa. | No | Website + AI extraction | 0.0 / 15 |
| Business ID or owning company displayed OBSERVATIONNo Finnish Business ID on any loaded page. | No | Website + AI extraction | 0.0 / 10 |
| Help centre, guides or FAQ available OBSERVATIONOhjesivu (help.zoho.com): 'Zoho Mail Resources - Help Guides and FAQs... User Guide... Deployment Guide... Admin Guide'. | Yes | Website + AI extraction | 5.0 / 5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | No | Website + AI extraction | 0.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 58/100 | AI analysis | 19.7 / 34 |
| Findability of pricing | 22/100 | AI analysis | 7.3 / 33 |
| Content coverage | 75/100 | AI analysis | 24.8 / 33 |
Oletko Zoho Mail -palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +21.7 points: 61.2 → 82.9, rank 3 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
