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On the basic metrics alone, the score was 57.6 and the rank 4. The score is now 57.3 and rank 4 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
Proton Mail (Proton AG, Sveitsi) tarjoaa ilmaisen tilin näkyvästi ja kuvaa yksityisyys- ja salausominaisuudet tarkasti tasoittain, mutta maksullisten tasojen tarkat hinnat eivät näy sivun staattisessa sisällössä vaan renderöityvät JavaScriptillä. Palvelu on kokonaan englanniksi ilman mainittua suomenkielistä tukea, eikä sivustolla ole suomalaista Y-tunnusta.
Buying motives were checked on 12.10.2026 and basic metrics measured on 8.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Monthly price | 26 p × 50,2 % | 13.0 |
| Storage space | 12 p × 28.6 % | 3.4 |
| Trial or right of withdrawal | 12 p × 100.0 % | 12.0 |
| Basic metrics | 50 % × 57,6 | 28.8 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Monthly price NOTEDiscounted price for the first year, normal price €4.99 per month. The free package does not allow your own domain name. | Mail Plus 3.99 € per month when you pay for a year (47.88 €) | proton.me checked 12.10.2026 | 13.0 / 26 |
| Storage space | 15 GB | proton.me checked 12.10.2026 | 3.4 / 12 |
| Trial or right of withdrawal | 30-day money-back guarantee | proton.me checked 12.10.2026 | 12.0 / 12 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 86,4 | 25.9 |
| Transparency | 30 % × 45,0 | 13.5 |
| Reachability | 20 % × 40,0 | 8.0 |
| AI quality score | 20 % × 50,8 | 10.2 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 69/100 | Technical measurement | 27.6 / 40 |
| Accessibility | 96/100 | Technical measurement | 28.8 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 100/100 | Technical measurement | 15.0 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Monthly price or pricing publicly displayed OBSERVATIONHinnoittelusivun staattisessa sisällössä maksullisten tasojen hinnat näkyvät paikkamerkkeinä ('$0.00'); todelliset summat renderöityvät todennäköisesti JavaScriptillä. | No | Website + AI extraction | 0.0 / 30 |
| Free trial period or freemium offered OBSERVATIONEtusivu ja hinnoittelusivu: 'Create a free account' toistuu useassa kohdassa; Proton Mail -kuvaus: 'Secure email that protects your privacy Create a free account'. | Yes | Website + AI extraction | 20.0 / 20 |
| Storage space, number of users and features described OBSERVATIONHinnoittelusivu erittelee: '500 GB storage 1 user 15 extra email addresses for you Support for 3 custom email domains Unlimited folders and labels Unlimited hide-my-email aliases'. | Yes | Website + AI extraction | 20.0 / 20 |
| Finnish-language customer support mentioned OBSERVATIONThe site is entirely in English on these loaded pages; Finnish-language support is not mentioned. | No | Website + AI extraction | 0.0 / 15 |
| Business ID or owning company displayed OBSERVATIONNo Finnish Business ID on any loaded page. | No | Website + AI extraction | 0.0 / 10 |
| Help centre, guides or FAQ available OBSERVATIONTukisivu: 'Proton Mail FAQ What is Proton Mail? View details Proton Mail is the world's largest end-to-end encrypt[ed email service]'. | Yes | Website + AI extraction | 5.0 / 5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | No | Website + AI extraction | 0.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 62/100 | AI analysis | 21.1 / 34 |
| Findability of pricing | 20/100 | AI analysis | 6.6 / 33 |
| Content coverage | 70/100 | AI analysis | 23.1 / 33 |
Oletko Proton Mail -palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +21.2 points: 57.3 → 78.5, rank 4 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
