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On the basic metrics alone, the score was 70.3 and the rank 3. The score is now 50.6 and rank 6 (▼ 3 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
Basecamp erottuu poikkeuksellisen läpinäkyvällä kiinteällä hinnoittelulla: Pro Unlimited 299 $/kk rajattomalle käyttäjämäärälle ilman käyttäjäkohtaisia maksuja. Ilmaistaso ja 60 päivän kokeilu ovat tarjolla, tietosuojakäytäntö on avoin ja omistava yhtiö kerrottu. Miinuksia ovat suomenkielisen palvelun puuttuminen ja yhdysvaltalainen datankäsittely.
Buying motives checked 16.10.2026 and basic metrics measured 18.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Cheapest paid tier | 24 p × 0.0 % | 0.0 |
| Scope of the free tier | 14 p × 25.0 % | 3.5 |
| Termination | 12 p × 100.0 % | 12.0 |
| Basic metrics | 50 % × 70,3 | 35.1 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Cheapest paid tier NOTEFixed monthly price, not per user. In dollars. | Freelancer $25/month for the whole team | basecamp.com checked 16.10.2026 | 0.0 / 24 |
| Scope of the free tier | Free tier limited to one project | basecamp.com checked 16.10.2026 | 3.5 / 14 |
| Termination | Can be cancelled at any time, the difference for the annual package is refunded | basecamp.com checked 16.10.2026 | 12.0 / 12 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 77,5 | 23.2 |
| Transparency | 30 % × 77,5 | 23.2 |
| Reachability | 20 % × 32,5 | 6.5 |
| AI quality score | 20 % × 86,7 | 17.3 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 49/100 | Technical measurement | 19.6 / 40 |
| Accessibility | 93/100 | Technical measurement | 27.9 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 100/100 | Technical measurement | 15.0 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Per-user monthly price publicly shown without contacting the company OBSERVATIONHinnastosivu: 'Pro Unlimited ... $299/month, billed annually. Unlimited users, no per-user fees' | Yes | Website + AI extraction | 25.0 / 25 |
| Free version or trial and its limits stated OBSERVATIONHinnastosivu: 'Run 1 project free forever. Includes 1 GB of storage and up to 20 users' ja 'Try it free for 60 days' | Yes | Website + AI extraction | 15.0 / 15 |
| Contents of package tiers and annual vs. monthly price itemised OBSERVATIONkiinteä kuukausihinta käyttäjämäärästä riippumatta, lisäksi ilmainen taso ja 60 päivän kokeilu eritelty | Yes | Website + AI extraction | 15.0 / 15 |
| EU or GDPR data location and data protection stated OBSERVATIONTietosuojasivu: '37signals is a U.S. company with its main data infrastructure located in the U.S.' ja EU/UK-tiedonsiirto kuvattu | Partly | Website + AI extraction | 7.5 / 15 |
| Contract term and cancellation stated OBSERVATIONkuukausi- ja vuosilaskutus valittavissa, irtisanomisen tarkat ehdot tietosuoja- ja käyttöehdoissa | Partly | Website + AI extraction | 5.0 / 10 |
| Finnish-language interface and support OBSERVATIONwebsite and support in English, no Finnish-language interface | No | Website + AI extraction | 0.0 / 10 |
| Owning company stated on the site OBSERVATIONTietosuojasivu: palvelun tarjoaa 37signals (Chicago), datan sijainti ja oikeudet kuvattu | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONjulkista tukipuhelinta ei esitetä hinnasto- tai tietosuojasivulla | No | Website + AI extraction | 0.0 / 30 |
| Email shown OBSERVATIONBasecamp tarjoaa sähköpostituen, tukiosoite on käytettävissä ohjekeskuksen kautta | Partly | Website + AI extraction | 7.5 / 15 |
| Chat support OBSERVATIONtuki painottuu sähköpostiin, live-chattia ei mainita ensisijaisena kanavana | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown OBSERVATIONtäsmällisiä tuen aukioloaikoja ei esitetä hinnasto- tai tietosuojasivulla | No | Website + AI extraction | 0.0 / 15 |
| FAQ section OBSERVATIONOhje- ja tukikeskus saatavilla (Basecamp Help) | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app OBSERVATIONBasecamp-mobiilisovellus saatavilla iOS- ja Android-sovelluskaupoista | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 88/100 | AI analysis | 29.9 / 34 |
| Findability of pricing | 90/100 | AI analysis | 29.7 / 33 |
| Content coverage | 82/100 | AI analysis | 27.1 / 33 |
Oletko Basecamp-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +14.8 points: 50.6 → 65.4, rank 6 → 3.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
