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On the basic metrics alone, the score was 67.7 and the rank 2. The score is now 65.8 and rank 2 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
Telavox yhdistää julkisen pakettikohtaisen käyttäjähinnan (Softapuhelin Premium 29 euroa/kk, liittymät alk. 25 euroa/kk) ja ominaisuuksien selkeän erittelyn suomenkieliseen palveluun ja suomalaiseen asiakaspalvelunumeroon. ISO 27001- ja GDPR-yhteensopivuus on mainittu, mutta datan tarkka sijainti sekä käyttöönottomaksu ja sopimusehdot jäävät kertomatta.
Buying motives checked 16.10.2026 and basic metrics measured 19.8.2026 from public sources. The same formula for everyone, read the full methodology.
| User's monthly price | 24 p × 50.0 % | 12.0 |
| Price is shown before purchase | 14 p × 100.0 % | 14.0 |
| Trial or demo | 12 p × 50.0 % | 6.0 |
| Basic metrics | 50 % × 67,7 | 33.9 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| User's monthly price NOTEThe cheapest package is a mobile subscription without a switchboard. The switchboard is included in the Rajaton Premium package at 39 €/month and the Max package at 54 €/month. Prices do not include value added tax. | Unlimited Plus €25/month (VAT 0%) | telavox.fi checked 16.10.2026 | 12.0 / 24 |
| Price is shown before purchase | Three packages with prices on the page | telavox.fi checked 16.10.2026 | 14.0 / 14 |
| Trial or demo | Free quote and presentation | telavox.fi checked 16.10.2026 | 6.0 / 12 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 58,1 | 17.4 |
| Transparency | 30 % × 70,0 | 21.0 |
| Reachability | 20 % × 55,0 | 11.0 |
| AI quality score | 20 % × 84,0 | 16.8 |
| Certification bonus | max +3.0 | +1,5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 23/100 | Technical measurement | 9.2 / 40 |
| Accessibility | 86/100 | Technical measurement | 25.8 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 54/100 | Technical measurement | 8.1 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Per-user monthly price publicly shown without contacting the company OBSERVATIONHinnasto: Softapuhelin Premium 29 euroa/kuukausi; Rajaton Plus 25, Premium 39, Max 54 euroa | Yes | Website + AI extraction | 25.0 / 25 |
| Opening or activation fee and device cost stated | No | Website + AI extraction | 0.0 / 10 |
| Contract term and cancellation stated | No | Website + AI extraction | 0.0 / 15 |
| Features itemised by package tier (queue, recording, integrations) OBSERVATIONhinnasto vertaa ominaisuuksia pakettitasoittain (puhelinvaihde, jono, tallennus, mobiilisovellus, Teams-integraatio) | Yes | Website + AI extraction | 15.0 / 15 |
| EU or GDPR data location and data protection stated OBSERVATIONHinnasto: ISO 27001 ja GDPR -yhteensopivuus mainittu; sijaintia ei eritelty | Partly | Website + AI extraction | 5.0 / 10 |
| Finnish-language interface and support OBSERVATIONtelavox.fi suomeksi (inLanguage fi), Mobiilioperaattori vain yrityksille | Yes | Website + AI extraction | 15.0 / 15 |
| Owning company or Business ID stated on the website OBSERVATIONlegalName Telavox AB, vatID SE556600778601 | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONtelephone 020 100 000 | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown | No | Website + AI extraction | 0.0 / 15 |
| Chat support | Partly | Website + AI extraction | 7.5 / 15 |
| Opening hours shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section | Partly | Website + AI extraction | 7.5 / 15 |
| Mobile app OBSERVATIONhelppokäyttöinen sovellus kaikille laitteille | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 84/100 | AI analysis | 28.6 / 34 |
| Findability of pricing | 86/100 | AI analysis | 28.4 / 33 |
| Content coverage | 82/100 | AI analysis | 27.1 / 33 |
| Certification | Status | Bonus |
|---|---|---|
| ISO 27001 OBSERVATIONtelavox.fi hinnasto: ISO 27001 & GDPR -yhteensopivuus ilmoitettu | Verified | +1,5 |
Verified certifications and audits add to the total score (max +3.0). How the bonus is calculated →
Oletko Telavox-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +16.1 points: 65.8 → 81.9, rank 2 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
