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On the basic metrics alone, the score was 59.0 and the rank 3. The score is now 63.5 and rank 3 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
Aircall on hinnoittelultaan vertailun läpinäkyvimpiä: käyttäjäkohtainen hinta (Essentials 30 euroa, Professional 50 euroa/käyttäjä/kk) ja pakettien sisältö ovat julkisesti esillä ja ilmainen kokeilu on tarjolla. Suomalaiselle ostajalle miinuksena ovat englanninkielinen palvelu, niukat suorat yhteystiedot ja kolmen käyttäjän vähimmäismäärä.
Buying motives checked 16.10.2026 and basic metrics measured 19.8.2026 from public sources. The same formula for everyone, read the full methodology.
| User's monthly price | 24 p × 33.3 % | 8.0 |
| Price is shown before purchase | 14 p × 100.0 % | 14.0 |
| Trial or demo | 12 p × 100.0 % | 12.0 |
| Basic metrics | 50 % × 59,0 | 29.5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| User's monthly price NOTEThe price is in dollars and billed annually; monthly billing costs 25% more. Minimum 3 licences. | Essentials $30/user/month (US dollars) | aircall.io checked 16.10.2026 | 8.0 / 24 |
| Price is shown before purchase | Essentials $30, Professional $50 | aircall.io checked 16.10.2026 | 14.0 / 14 |
| Trial or demo | Free access to try out the service | aircall.io checked 16.10.2026 | 12.0 / 12 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 63,2 | 19.0 |
| Transparency | 30 % × 62,5 | 18.8 |
| Reachability | 20 % × 25,0 | 5.0 |
| AI quality score | 20 % × 81,3 | 16.3 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 32/100 | Technical measurement | 12.8 / 40 |
| Accessibility | 87/100 | Technical measurement | 26.1 / 30 |
| Findability (SEO) | 85/100 | Technical measurement | 12.8 / 15 |
| Technical practices | 77/100 | Technical measurement | 11.6 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Per-user monthly price publicly shown without contacting the company OBSERVATIONHinnasto: Essentials 30 euroa/license, Professional 50 euroa/license; 3 licenses for 90 euroa/month, billed annually | Yes | Website + AI extraction | 25.0 / 25 |
| Opening or activation fee and device cost stated | No | Website + AI extraction | 0.0 / 10 |
| Contract term and cancellation stated OBSERVATIONvuosi- ja kuukausilaskutus mainittu (25 % alennus vuosilaskutuksella); irtisanomisen ehtoja ei eritellä | Partly | Website + AI extraction | 7.5 / 15 |
| Features itemised by package tier (queue, recording, integrations) OBSERVATIONHinnasto: IVR, call recording, 250+ integrations and API access, Unlimited inbound calls | Yes | Website + AI extraction | 15.0 / 15 |
| EU or GDPR data location and data protection stated | Partly | Website + AI extraction | 5.0 / 10 |
| Finnish-language interface and support OBSERVATIONwebsite and support in English | No | Website + AI extraction | 0.0 / 15 |
| Owning company or Business ID stated on the website OBSERVATIONAircall SAS (Pariisi/New York) | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONhinnastosivulla vain talk to sales -lomake, ei puhelinnumeroa | No | Website + AI extraction | 0.0 / 30 |
| Email shown | No | Website + AI extraction | 0.0 / 15 |
| Chat support | Partly | Website + AI extraction | 7.5 / 15 |
| Opening hours shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section | Partly | Website + AI extraction | 7.5 / 15 |
| Mobile app OBSERVATIONAircall-mobiilisovellus saatavilla | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 82/100 | AI analysis | 27.9 / 34 |
| Findability of pricing | 84/100 | AI analysis | 27.7 / 33 |
| Content coverage | 78/100 | AI analysis | 25.7 / 33 |
Oletko Aircall-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +20.5 points: 63.5 → 84.0, rank 3 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
