Home › Debt collection agencies › Ropo
On the basic metrics alone, the score was 77.5 and the rank 1. The score is now 76.8 and rank 2 (▼ 1 place). The difference comes from buying motives: they measure what the buyer asks before deciding.
Ropo on kotimainen laskutus- ja perintäpalveluyhtiö, jonka velallissivut kertovat perinnän kulut, vaiheet ja maksusuunnitelman selkeästi ja avaavat velallisen riitautusoikeuden. Asiakaspalvelu palvelee laajasti arkisin klo 8-20. Y-tunnusta ei näytetä, ja kuluttaja-asiamies puuttui yhtiön perintäaikoihin 2025.
Buying motives checked 16.10.2026 and basic metrics measured 18.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Collection costs are disclosed | 18 p × 100.0 % | 18.0 |
| Payment arrangements online | 14 p × 100.0 % | 14.0 |
| Client's price is disclosed | 12 p × 0.0 % | 0.0 |
| Customer service opening hours | 6 p × 100.0 % | 6.0 |
| Basic metrics | 50 % × 77,5 | 38.8 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Collection costs are disclosed | Payment demand fees at most 14, 24 or 50 € | ropo.fi checked 16.10.2026 | 18.0 / 18 |
| Payment arrangements online | MyRopo offers due date postponement and a payment plan | ropo.fi checked 16.10.2026 | 14.0 / 14 |
| Client's price is disclosed | The price of the debt collection service for the client was not found on the front page, the service pages, customer service or the price list page, which lists only the debtor's collection costs. | ropo.fi, collection procedure and customer service checked 16.10.2026 | 0.0 / 12 |
| Customer service opening hours | Payment advice Mon–Fri 8–20 | ropo.fi checked 16.10.2026 | 6.0 / 6 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 67,9 | 20.4 |
| Transparency | 30 % × 85,0 | 25.5 |
| Reachability | 20 % × 75,0 | 15.0 |
| AI quality score | 20 % × 83,3 | 16.7 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 28/100 | Technical measurement | 11.2 / 40 |
| Accessibility | 91/100 | Technical measurement | 27.3 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 96/100 | Technical measurement | 14.4 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Collection costs and statutory maximum amounts stated to the debtor OBSERVATIONUKK: kuluttajan muistutuskulu enintään 5 euroa, maksusuunnitelman kulut 20-50 euroa; myös yritysasiakkaan vakiokorvaus 40 euroa mainittu. | Yes | Website + AI extraction | 25.0 / 25 |
| Stages of debt collection and legal collection described OBSERVATIONOikeudellinen perintä -sivu: 'saatava etenee tuomioistuimen ja ulosoton kautta'; käsittely 'muutamasta kuukaudesta eteenpäin'. | Yes | Website + AI extraction | 20.0 / 20 |
| Payment plan or extra payment time for the debtor stated OBSERVATION'Maksusuunnitelma on yleensä enimmillään kolmen kuukauden pituinen.' | Yes | Website + AI extraction | 15.0 / 15 |
| Debtor's right to dispute the invoice and the possibility to appeal stated OBSERVATION'Jos velallinen riitauttaa laskun perustellusti, perintälain mukaan vapaaehtoista perintää ei saa jatkaa.' | Yes | Website + AI extraction | 15.0 / 15 |
| Debtor's own online service for handling the matter shown OBSERVATION'Hallitse maksuasioitasi' -velallisen verkkopalvelu ja maksukyselyt Ropo One -järjestelmässä. | Yes | Website + AI extraction | 10.0 / 10 |
| Business ID or responsible company clearly displayed OBSERVATIONY-tunnusta 2495037-7 ei näytetä luetuilla sivuilla. | No | Website + AI extraction | 0.0 / 10 |
| Debt collection licence or registration stated | No | Website + AI extraction | 0.0 / 5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONUKK: kuluttajan palvelunumero '09 856 080 45', arkisin klo 8-20. | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown OBSERVATIONKuluttajan asiakaspalvelu arkisin klo 8-20. | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section OBSERVATIONoma 'Usein kysytyt kysymykset' -osio. | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 83/100 | AI analysis | 28.2 / 34 |
| Findability of pricing | 84/100 | AI analysis | 27.7 / 33 |
| Content coverage | 83/100 | AI analysis | 27.4 / 33 |
Oletko Ropo-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +22.2 points: 76.8 → 99.0, rank 2 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The #1 badge is awarded only to the measured #1 in the Debt collection agencies category, and it works as a link to this public profile. The badge stays yours permanently: if the top spot ever changes, the badge automatically updates to show the period when you were #1. Rankings and badges cannot be bought.
