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On the basic metrics alone, the score was 81.1 and the rank 1. The score is now 82.8 and rank 1 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
Novafloor on lattioihin erikoistunut suomalainen verkkokauppa, jonka hinnat näkyvät euroina neliöltä ilman kirjautumista ja jonka toimitus-, palautus- ja takuuehdot on kuvattu selkeästi omalla sivullaan. Näytepalat ja suomenkieliset asennusohjeet tukevat ostajaa, mutta menekkilaskuri ja ilmaisen toimituksen raja jäävät epäselviksi.
Buying motives were checked on 18.10.2026 and basic metrics measured on 17.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Delivery to home | 18 p × 56,7 % | 10.2 |
| Delivery time | 12 p × 100.0 % | 12.0 |
| Return price | 12 p × 100.0 % | 12.0 |
| Free sample pieces | 8 p × 100.0 % | 8.0 |
| Basic metrics | 50 % × 81,1 | 40.5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Delivery to home NOTEFor other orders the base price is €75. In Lapland and the archipelago, an additional €120. | Freight €65 across Finland for listed products | novafloor.fi checked 18.10.2026 | 10.2 / 18 |
| Delivery time NOTE3–5 working days to rural areas and the archipelago. | 1–2 working days | novafloor.fi checked 18.10.2026 | 12.0 / 12 |
| Return price NOTERequires that the parcel can be left for Schenker's normal transport. Only unopened parcels are accepted. | Returning a faultless product is free of charge | novafloor.fi checked 18.10.2026 | 12.0 / 12 |
| Free sample pieces | Up to 4 free samples, postage paid by the shop | novafloor.fi checked 18.10.2026 | 8.0 / 8 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 71,8 | 21.5 |
| Transparency | 30 % × 95,0 | 28.5 |
| Reachability | 20 % × 67,5 | 13.5 |
| AI quality score | 20 % × 85,3 | 17.1 |
| Commitment index | max +1.0 | +0,5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 37/100 | Technical measurement | 14.8 / 40 |
| Accessibility | 92/100 | Technical measurement | 27.6 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 96/100 | Technical measurement | 14.4 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Floor price per square metre shown without logging in OBSERVATIONEtusivun tarjous 'HARDER Aurora korkkivinyylilattiat nyt vain 37.40 euroa/m2', neliöhinnat näkyvät tuotelistauksessa ilman kirjautumista. | Yes | Website + AI extraction | 25.0 / 25 |
| Delivery costs for a large product and the free delivery threshold stated OBSERVATIONSivulta takuu-ostaminen-ja-toimitus: 'toimitusaika on tavallisesti 1-2 arkipäivää useimpiin kaupunkeihin', 'Sisäänkanto on lisäpalvelu joka on ostettavissa lisähintaan 120 euroa', ilmainen varastointi 12 kk. | Yes | Website + AI extraction | 20.0 / 20 |
| Right of return and condition for opened packaging publicly available OBSERVATIONFrom the page: 'Our products have a 14-day right of return', there are separate instructions for return costs and checking the waybill. | Yes | Website + AI extraction | 20.0 / 20 |
| Sample service or sample pieces and consumption calculator available OBSERVATIONSivulta: 'näytepaloja, jotka auttavat sinua valitsemaan sopivimman lattian'; menekkilaskuria ei ole. | Yes | Website + AI extraction | 10.0 / 10 |
| Material, wear class and warranty stated on the product page OBSERVATIONSivulta: 'Tuotteillamme on valmistajien myöntämä tehdastakuu', 'Takuun voimassaoloaika vaihtelee riippuen tuotteesta, ja se on selkeästi ilmoitettu tuotteen sivulla'. | Yes | Website + AI extraction | 10.0 / 10 |
| Business ID (Y-tunnus) or responsible company clearly stated OBSERVATIONYhteystiedot-sivu: 'Novafloor Oy', 'Y-tunnus: 2087183-1'. | Yes | Website + AI extraction | 10.0 / 10 |
| Independent review source shown | No | Website + AI extraction | 0.0 / 5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONYhteystiedot-sivulla useita puhelinnumeroita (esimerkiksi 040 034 0717). | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown OBSERVATIONYhteystiedot-sivulla sähköpostiosoitteet muotoa nimi@novafloor.fi. | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support OBSERVATIONNo chat support was visible on the website. | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown OBSERVATIONContact page: 'weekdays at 07-14:30'. | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section OBSERVATIONEi erillistä UKK-sivua; ohjeita tarjotaan artikkelit-oppaat-osiossa. | Partly | Website + AI extraction | 7.5 / 15 |
| Mobile app OBSERVATIONNo mobile app. | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 86/100 | AI analysis | 29.2 / 34 |
| Findability of pricing | 86/100 | AI analysis | 28.4 / 33 |
| Content coverage | 84/100 | AI analysis | 27.7 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Right of return and condition for opened packaging publicly available OBSERVATIONFrom the page: 'Our products have a 14-day right of return', there are separate instructions for return costs and checking the waybill. | Shown | +0,5 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Oletko Novafloor-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +8.5 points: 82.8 → 91.3, and your lead over number two grows 15.9 → 24.4.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.