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On the basic metrics alone, the score was 78.4 and the rank 2. The score is now 52.4 and rank 5 (▼ 3 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
Lankava on kotimainen lankatalo vuodesta 1925, ja sen verkkokauppa on tuotetiedoiltaan vahva: kerähinta, koostumus, juoksumetrit, neuletiheys ja puikkosuositus näkyvät tuotesivulla ilman kirjautumista, ja peruutusoikeus on kerrottu selkeästi. Y-tunnus, puhelinnumerot ja usein kysytyt kysymykset ovat esillä. Kehitettävää jää toimituskulujen etukäteisnäkyvyydessä, värierätiedossa ja menekin laskennassa.
Buying motives checked 18.10.2026 and basic metrics measured 18.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Delivery cost | 20 p × 0.0 % | 0.0 |
| Free delivery threshold | 10 p × 0.0 % | 0.0 |
| Right of return | 10 p × 46.7 % | 4.7 |
| Delivery time | 10 p × 85.7 % | 8.6 |
| Basic metrics | 50 % × 78,4 | 39.2 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Delivery cost | The delivery terms page says that delivery costs are only shown at checkout, and prices are not listed in the delivery terms or in customer returns. | lankava.fi, delivery terms · lankava.fi, customer feedback checked 18.10.2026 | 0.0 / 20 |
| Free delivery threshold | The free delivery threshold was not found in the delivery terms or on the customer returns page. | lankava.fi, delivery terms · lankava.fi, customer feedback checked 18.10.2026 | 0.0 / 10 |
| Right of return NOTEReturn costs are the customer's responsibility, and for a return for any other reason an additional handling fee of 10 € is charged. | Right of cancellation 14 days, return costs for the customer | lankava.fi checked 18.10.2026 | 4.7 / 10 |
| Delivery time NOTEThe figure is the delivery time to the destination, not just the time spent on dispatch. Small parcel to the door up to 2–7 working days. | Parcels normally arrive in 2–4 working days | lankava.fi checked 18.10.2026 | 8.6 / 10 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 68,6 | 20.6 |
| Transparency | 30 % × 85,0 | 25.5 |
| Reachability | 20 % × 75,0 | 15.0 |
| AI quality score | 20 % × 84,0 | 16.8 |
| Commitment index | max +1.0 | +0,5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 44/100 | Technical measurement | 17.6 / 40 |
| Accessibility | 74/100 | Technical measurement | 22.2 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 100/100 | Technical measurement | 15.0 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Yarn price (skein or per 100 g) shown without logging in OBSERVATIONTuotesivu ja listaus: Lankava Sulo -sukkalanka Alkaen 3,90 euroa / kpl; neulelankojen listauksessa hinnat 3,90 - 12,50 euroa/kpl näkyvät ilman kirjautumista. | Yes | Website + AI extraction | 25.0 / 25 |
| Composition, yardage and recommended needle size or knitting gauge on the product page OBSERVATIONSulo-sukkalanka tuotesivu: Koko 100 g = n. 400 m, Neuletiheys 26 s ja 37 krs / 10 cm, 75 % villaa ja 25 % polyamidia, puikkosuositus 2 - 3 mm. | Yes | Website + AI extraction | 20.0 / 20 |
| Delivery costs and free delivery threshold stated OBSERVATIONToimitusehdot-sivu kertoo, että tilauksen toimituskulut näkyvät verkkokaupan Kassa-vaiheessa; erillistä toimituskulutaulukkoa tai ilmaisen toimituksen rajaa ei esitetä etukäteen. | Partly | Website + AI extraction | 7.5 / 15 |
| Right to return and exchange clearly stated OBSERVATIONCustomer returns page: You have the right under the Consumer Protection Act to cancel your order within 14 days of receiving it. The product must be returned by post within 14 days. | Yes | Website + AI extraction | 15.0 / 15 |
| Business ID (Y-tunnus) or responsible company clearly stated OBSERVATIONYhteystiedot-sivu ja asiakaspalautus: Lankava Oy, Y-tunnus 0242800-0. | Yes | Website + AI extraction | 15.0 / 15 |
| Meaning of dye lot or lot information stated on the product page OBSERVATIONTuotesivulla ei mainita langan värierää (dye lot) eikä ohjeisteta tarkistamaan saman erän lankoja. | No | Website + AI extraction | 0.0 / 5 |
| Yarn quantity calculator or yarn quantity guidance available OBSERVATIONTuotesivulla on juoksumetrit ja ilmaisia neuleohjeita (esimerkiksi Sulo-sukat), mutta erillistä langanmenekin laskuria ei ole. | Partly | Website + AI extraction | 2.5 / 5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 82/100 | AI analysis | 27.9 / 34 |
| Findability of pricing | 84/100 | AI analysis | 27.7 / 33 |
| Content coverage | 86/100 | AI analysis | 28.4 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Right to return and exchange clearly stated OBSERVATIONCustomer returns page: You have the right under the Consumer Protection Act to cancel your order within 14 days of receiving it. The product must be returned by post within 14 days. | Shown | +0,5 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Are you a customer of the Lankava service? Share your experience. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +39.8 points: 52.4 → 92.2, rank 5 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
