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On the basic metrics alone, the score was 55.1 and the rank 6. The score is now 47.5 and rank 5 (▲ 1 place). The difference comes from buying motives: they measure what the buyer asks before deciding.
Webropol on suomenkielinen kotimainen kyselytyökalu, jonka vahvuus on poikkeuksellisen selkeä datan sijainti: ISO 27001 -sertifioidut palvelimet Suomessa. Läpinäkyvyyttä heikentää se, ettei hinnastoa, ilmaisversiota, hinnoittelumallia eikä sopimusehtoja kerrota julkisesti vaan kaikki edellyttää tarjouspyyntöä.
Buying motives checked 16.10.2026 and basic metrics measured 19.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Price is shown before purchase | 20 p × 0.0 % | 0.0 |
| Free version | 10 p × 0.0 % | 0.0 |
| Data location | 12 p × 100.0 % | 12.0 |
| Use in Finnish | 8 p × 100.0 % | 8.0 |
| Basic metrics | 50 % × 55,1 | 27.6 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Price is shown before purchase NOTENo pricing page was found in the sitemap. | No price is shown, getting started begins with a demo | webropol.fi checked 16.10.2026 | 0.0 / 20 |
| Free version | There is no free tier on the front page or in the sitemap, only a free demo. | webropol.fi, home page and sitemap checked 16.10.2026 | 0.0 / 10 |
| Data location | Redundant servers in Finland | webropol.fi checked 16.10.2026 | 12.0 / 12 |
| Use in Finnish | The service is in Finnish | webropol.fi checked 16.10.2026 | 8.0 / 8 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 64,5 | 19.3 |
| Transparency | 30 % × 35,0 | 10.5 |
| Reachability | 20 % × 72,5 | 14.5 |
| AI quality score | 20 % × 46,1 | 9.2 |
| Certification bonus | max +3.0 | +1,5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 15/100 | Technical measurement | 6.0 / 40 |
| Accessibility | 97/100 | Technical measurement | 29.1 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 96/100 | Technical measurement | 14.4 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Pricing publicly displayed without having to make contact OBSERVATIONsivustolla ei julkista hinnastoa, vain 'Varaa maksuton esittely' / 'Varaa esittely' -kehotus | No | Website + AI extraction | 0.0 / 25 |
| Actual limits of the free tier (number of questions or answers) stated OBSERVATIONsivustolla ei mainita ilmaisversiota eikä kokeilua | No | Website + AI extraction | 0.0 / 15 |
| Pricing model (number of responses, users or features) is clear OBSERVATIONhinnoittelumallia ei kuvata julkisesti; hinta perustuu tarjoukseen | No | Website + AI extraction | 0.0 / 15 |
| EU or GDPR data location and data protection stated OBSERVATIONSivusto: 'Kahdennetut ISO27001-sertifioidut palvelimemme sijaitsevat Suomessa'; 'Täytämme korkeimmat turvallisuusstandardit sekä GDPR-vaatimukset toiminnassamme' | Yes | Website + AI extraction | 15.0 / 15 |
| Contract term and cancellation stated OBSERVATIONsopimuskautta tai irtisanomisehtoja ei esitetä julkisesti | No | Website + AI extraction | 0.0 / 10 |
| Finnish-language interface or support OBSERVATIONsivusto ja palvelu suomeksi (myös ruotsi, englanti, saksa); laajasti Suomen julkishallinnon käytössä | Yes | Website + AI extraction | 10.0 / 10 |
| Owning company stated on the site OBSERVATIONoperoiva yhtiö Webropol Oy (Helsinki, Y-tunnus 1773960-2) | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONyhteystiedoissa puhelinnumero | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown OBSERVATIONyhteystiedoissa sähköpostiosoite ja yhteydenottokanavat | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support OBSERVATIONyhteydenotto pääosin esittelyvarauksen ja yhteystietojen kautta | Partly | Website + AI extraction | 7.5 / 15 |
| Opening hours shown OBSERVATIONasiakastuen tavoitettavuus mainittu, täsmällisiä aukioloaikoja rajallisesti | Partly | Website + AI extraction | 7.5 / 15 |
| FAQ section OBSERVATIONtuki- ja ohjemateriaalia tarjolla, ei laajaa julkista UKK-osiota hinnoittelusta | Partly | Website + AI extraction | 7.5 / 15 |
| Mobile app OBSERVATIONWebropol on selainpohjainen ja mobiiliystävällinen, erillinen mobiilisovellus rajallinen | Partly | Website + AI extraction | 5.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 58/100 | AI analysis | 19.7 / 34 |
| Findability of pricing | 20/100 | AI analysis | 6.6 / 33 |
| Content coverage | 60/100 | AI analysis | 19.8 / 33 |
| Certification | Status | Bonus |
|---|---|---|
| ISO/IEC 27001 (information security management system) OBSERVATIONwebropol.fi | Verified | +1,5 |
Verified certifications and audits add to the total score (max +3.0). How the bonus is calculated →
Oletko Webropol-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +52.0 points: 47.5 → 99.5, rank 5 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.