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On the basic metrics alone, the score was 65.0 and the rank 5. The score is now 76.5 and rank 2 (▲ 3 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
SurveyMonkey esittää tiimipakettien hinnat euroina per käyttäjä ja kertoo ylivastausten hinnan ja laskutuskauden avoimesti. Miinuksina ilmaistason rajat eivät näy hinnastossa, hinnat vaativat vuosilaskutuksen ja vähintään kolme käyttäjää, eikä käyttöliittymä ole suomeksi.
Buying motives checked 16.10.2026 and basic metrics measured 19.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Price is shown before purchase | 20 p × 100.0 % | 20.0 |
| Free version | 10 p × 100.0 % | 10.0 |
| Data location | 12 p × 50.0 % | 6.0 |
| Use in Finnish | 8 p × 100.0 % | 8.0 |
| Basic metrics | 50 % × 65,0 | 32.5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Price is shown before purchase | Team Advantage 30 €/user/month, annual billing | surveymonkey.com checked 16.10.2026 | 20.0 / 20 |
| Free version | The Basic tier is free | surveymonkey.com checked 16.10.2026 | 10.0 / 10 |
| Data location NOTEEnterprise package only. | EU data centre in the Enterprise package | surveymonkey.com checked 16.10.2026 | 6.0 / 12 |
| Use in Finnish | Finnish is available in the language menu | surveymonkey.com checked 16.10.2026 | 8.0 / 8 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 62,2 | 18.7 |
| Transparency | 30 % × 62,5 | 18.8 |
| Reachability | 20 % × 62,5 | 12.5 |
| AI quality score | 20 % × 75,3 | 15.1 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 23/100 | Technical measurement | 9.2 / 40 |
| Accessibility | 90/100 | Technical measurement | 27.0 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 73/100 | Technical measurement | 10.9 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Pricing publicly displayed without having to make contact OBSERVATIONHinnastosivu: 'Team Advantage €30/ user / month' (billed annually), 'Team Premier €75/ user / month', '€0.10 per additional response' | Yes | Website + AI extraction | 25.0 / 25 |
| Actual limits of the free tier (number of questions or answers) stated OBSERVATIONhinnastosivu mainitsee ilmaisen Basic-vaihtoehdon mutta ei erittele kysymys- tai vastausrajoja | Partly | Website + AI extraction | 7.5 / 15 |
| Pricing model (number of responses, users or features) is clear OBSERVATIONper käyttäjä + vuosittainen vastausraja + 0,10 euron ylivastaushinta; vähimmäiskäyttäjämäärä 3 monimutkaistaa kokonaishintaa | Partly | Website + AI extraction | 7.5 / 15 |
| EU or GDPR data location and data protection stated OBSERVATIONHinnastosivu: Enterprise voi valita 'US, Canada, or EU data center'; GDPR-viittaukset | Partly | Website + AI extraction | 7.5 / 15 |
| Contract term and cancellation stated OBSERVATIONHinnastosivu: 'Automatic billing (auto-renew) is turned on by default'; poiskytkennällä 'downgraded to a free plan' | Yes | Website + AI extraction | 10.0 / 10 |
| Finnish-language interface or support OBSERVATIONwebsite and user interface in English, no Finnish version | No | Website + AI extraction | 0.0 / 10 |
| Owning company stated on the site OBSERVATIONoperoiva yhtiö SurveyMonkey Inc. ei näy hinnastosivulla | Partly | Website + AI extraction | 5.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONpuhelintuki rajattu ylemmille tasoille | Partly | Website + AI extraction | 15.0 / 30 |
| Email shown OBSERVATIONyhteydenotto pääosin lomakkeiden ja tukisivujen kautta | Partly | Website + AI extraction | 7.5 / 15 |
| Chat support OBSERVATIONchat-/tukikanavat mainittu | Yes | Website + AI extraction | 15.0 / 15 |
| Opening hours shown OBSERVATIONexact opening hours are not given | No | Website + AI extraction | 0.0 / 15 |
| FAQ section OBSERVATIONhinnastosivulla usein kysytyt kysymykset -osio ('auto-renew') | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app OBSERVATIONSurveyMonkey-mobiilisovellus iOS- ja Android-laitteille | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 74/100 | AI analysis | 25.2 / 34 |
| Findability of pricing | 78/100 | AI analysis | 25.7 / 33 |
| Content coverage | 74/100 | AI analysis | 24.4 / 33 |
Oletko SurveyMonkey-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +17.5 points: 76.5 → 94.0, rank 2 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
