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On the basic metrics alone, the score was 78.9 and the rank 1. The score is now 77.5 and rank 1 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
Jotform esittää kaikki hintansa dollareina, erittelee kuukausi- ja vuosilaskutuksen ja kertoo ilmaistason rajat (5 lomaketta, 100 lähetystä kuukaudessa) hinnastossa selkeästi. Miinuksina datan sijaintialueen valinta on vain Enterprise-tasolla ja suomenkielinen tuki puuttuu.
Buying motives checked 16.10.2026 and basic metrics measured 19.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Price is shown before purchase | 20 p × 100.0 % | 20.0 |
| Free version | 10 p × 100.0 % | 10.0 |
| Data location | 12 p × 0.0 % | 0.0 |
| Use in Finnish | 8 p × 100.0 % | 8.0 |
| Basic metrics | 50 % × 78,9 | 39.5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Price is shown before purchase NOTEPrice is in euros, VAT treatment is not stated on the page. | Bronze 39 €/month, 34 €/month with annual billing | jotform.com checked 16.10.2026 | 20.0 / 20 |
| Free version | Starter tier is free | jotform.com checked 16.10.2026 | 10.0 / 10 |
| Data location | The price list and FAQ page only mention the use of Google Cloud and AWS and GDPR compatibility, not the data centre location. | jotform.com, price list and FAQ checked 16.10.2026 | 0.0 / 12 |
| Use in Finnish | Finnish is available in the language menu | jotform.com checked 16.10.2026 | 8.0 / 8 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 83,4 | 25.0 |
| Transparency | 30 % × 82,5 | 24.8 |
| Reachability | 20 % × 62,5 | 12.5 |
| AI quality score | 20 % × 83,3 | 16.7 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 63/100 | Technical measurement | 25.2 / 40 |
| Accessibility | 96/100 | Technical measurement | 28.8 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 96/100 | Technical measurement | 14.4 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Pricing publicly displayed without having to make contact OBSERVATIONHinnastosivu: 'Bronze $39/month or $408/year', 'Silver $49/month or $468/year', 'Gold $129/month or $1,188/year' | Yes | Website + AI extraction | 25.0 / 25 |
| Actual limits of the free tier (number of questions or answers) stated OBSERVATIONHinnastosivu Starter: '5' active forms, '100' monthly submissions, '10,000' monthly form views | Yes | Website + AI extraction | 15.0 / 15 |
| Pricing model (number of responses, users or features) is clear OBSERVATIONHinnastosivu: 'Monthly or yearly subscriptions; auto-renews until canceled', lähetysmääräperusteinen tasojako | Yes | Website + AI extraction | 15.0 / 15 |
| EU or GDPR data location and data protection stated OBSERVATIONHinnasto: 'major cloud infrastructure (Google Cloud and AWS)', 'GDPR and CCPA support'; 'Data residency options: Included' vain Enterprise-tasolla | Partly | Website + AI extraction | 7.5 / 15 |
| Contract term and cancellation stated OBSERVATIONHinnastosivu: 'Cancel Anytime' ilman sanktioita; ylennyksissä käyttämätön aika hyvitetään suhteutettuna | Yes | Website + AI extraction | 10.0 / 10 |
| Finnish-language interface or support OBSERVATIONJotformin lomake-editorin käyttöliittymä on saatavilla useilla kielillä, mutta tuki ja hinnasto englanniksi | Partly | Website + AI extraction | 5.0 / 10 |
| Owning company stated on the site OBSERVATIONoperoiva yhtiö Jotform Inc. (San Francisco) ei näy hinnastosivulla | Partly | Website + AI extraction | 5.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONpuhelintuki rajattu ylemmille tasoille, ei esillä hinnastossa | Partly | Website + AI extraction | 15.0 / 30 |
| Email shown OBSERVATIONsähköpostituki mainittu tukikanavana | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support OBSERVATIONchat-/tukikanavat mainittu osalle tasoista | Partly | Website + AI extraction | 7.5 / 15 |
| Opening hours shown OBSERVATIONexact opening hours are not given | No | Website + AI extraction | 0.0 / 15 |
| FAQ section OBSERVATIONFAQ section on the price list page | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app OBSERVATIONJotform Mobile Forms -sovellus iOS- ja Android-laitteille | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 83/100 | AI analysis | 28.2 / 34 |
| Findability of pricing | 85/100 | AI analysis | 28.1 / 33 |
| Content coverage | 82/100 | AI analysis | 27.1 / 33 |
Oletko Jotform-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +22.5 points: 77.5 → 100.0, and your lead over number two grows 1.0 → 23.5.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The #1 badge is awarded only to the measured #1 in the Survey tools category, and it works as a link to this public profile. The badge stays yours permanently: if the top spot ever changes, the badge automatically updates to show the period when you were #1. Rankings and badges cannot be bought.
