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On the basic metrics alone, the score was 52.2 and the rank 6. The score is now 26.1 and rank 6 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
Luotea (entinen Lassila & Tikanojan kiinteistöpalveluliiketoiminta) tarjoaa kiinteistöhuoltoa valtakunnallisesti ja erittelee palvelusisällön selkeästi. Y-tunnus ja yhteystiedot ovat esillä, mutta läpinäkyvyyttä laskee, ettei hinnoittelua, päivystystä eikä sopimusehtoja kerrota julkisesti.
Buying motives checked 15.10.2026 and basic metrics measured 20.8.2026 from public sources. The same formula for everyone, read the full methodology.
| On-call service at night and at weekends | 24 p × 0.0 % | 0.0 |
| Resident's online services | 16 p × 0.0 % | 0.0 |
| External quality verification | 10 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 52,2 | 26.1 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| On-call service at night and at weekends | 24/7 on-call service is not mentioned on the front page or on the property maintenance service page. | luotea.com, property maintenance · luotea.com, home page checked 15.10.2026 | 0.0 / 24 |
| Resident's online services | 1 form type: resident maintenance request | luotea.com checked 15.10.2026 | 0.0 / 16 |
| External quality verification | ISO certificates are not mentioned on the front page or on the property maintenance service page. | luotea.com, property maintenance · luotea.com, home page checked 15.10.2026 | 0.0 / 10 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 68,2 | 20.5 |
| Transparency | 30 % × 40,0 | 12.0 |
| Reachability | 20 % × 45,0 | 9.0 |
| AI quality score | 20 % × 53,5 | 10.7 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 37/100 | Technical measurement | 14.8 / 40 |
| Accessibility | 97/100 | Technical measurement | 29.1 / 30 |
| Findability (SEO) | 85/100 | Technical measurement | 12.8 / 15 |
| Technical practices | 77/100 | Technical measurement | 11.6 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Pricing, service agreement pricing model or price per square metre stated without a request for quote OBSERVATIONkiinteistöhuollon sivulla ainoa toimintakehote on Pyydä tarjous, ei hintatietoja. | No | Website + AI extraction | 0.0 / 20 |
| Tasks included in the maintenance contract (general maintenance, outdoor areas, building services) clearly itemised OBSERVATIONSisätyöt: Valaistus, Lämmitys, Ovien avaus ja lukitus, Vesihanat, Talotekniikka, Pienet korjaus- ja asennustyöt. Ulkotyöt: Harjaukset ja pesut, Roskien poisto, Talvikunnossapito ja lumityöt, Nurmikon leikkaus, Haravointi, Yleisten tilojen siisteys. | Yes | Website + AI extraction | 20.0 / 20 |
| 24-hour maintenance on-call service or on-call number clearly stated OBSERVATIONsivulla ei mainita ympärivuorokautista päivystystä; teksti lupaa avun huoltopyynnön kautta ilman vasteaikalupausta. | No | Website + AI extraction | 0.0 / 15 |
| Contract terms, responsibility allocation table or electronic service book displayed | No | Website + AI extraction | 0.0 / 15 |
| Service area or locations clearly stated OBSERVATIONAutamme valtakunnallisesti; sivulla alueelliset myyntiyhteyshenkilöt eri maakunnille. | Yes | Website + AI extraction | 10.0 / 10 |
| ISO certifications or other quality certification stated | No | Website + AI extraction | 0.0 / 10 |
| Business ID or responsible company clearly displayed OBSERVATIONBusiness ID: 1680140-0 | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONPuhelin 010 590 2000; yhteyshenkilöiden numerot ja sähköpostit etunimi.sukunimi@luotea.com esillä. | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section | No | Website + AI extraction | 0.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 72/100 | AI analysis | 24.5 / 34 |
| Findability of pricing | 18/100 | AI analysis | 5.9 / 33 |
| Content coverage | 70/100 | AI analysis | 23.1 / 33 |
Are you a customer of the Luotea service? Share your experience. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +56.9 points: 26.1 → 83.0, rank 6 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.