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On the basic metrics alone, the score was 70.1 and the rank 2. The score is now 75.0 and rank 1 (▲ 1 place). The difference comes from buying motives: they measure what the buyer asks before deciding.
Huoltia on pääkaupunkiseudun ja Oulun alueen kiinteistöhuoltoyhtiö, jonka läpinäkyvyys on vertailun parhaimmistoa: palvelusisältö, 24/7 päivystys, sähköinen huoltokirja, vastuunjakotaulukko, Y-tunnus ja tavoitettavuustiedot ovat esillä. Suurin puute on julkisen hinnoittelun ja laatusertifiointien puuttuminen.
Buying motives checked 15.10.2026 and basic metrics measured 20.8.2026 from public sources. The same formula for everyone, read the full methodology.
| On-call service at night and at weekends | 24 p × 100.0 % | 24.0 |
| Resident's online services | 16 p × 100.0 % | 16.0 |
| External quality verification | 10 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 70,1 | 35.0 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| On-call service at night and at weekends | 24/7 on-call service is shown in the site's top bar | huoltia.fi checked 15.10.2026 | 24.0 / 24 |
| Resident's online services NOTEThe site also lists notification of a child's birth. | 4 form types: change-of-address notice, meter readings, fault report, name change | huoltia.fi checked 15.10.2026 | 16.0 / 16 |
| External quality verification | ISO certificates are not mentioned on the front page or the contact details page. | huoltia.fi, front page · huoltia.fi, contact details checked 15.10.2026 | 0.0 / 10 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 72,1 | 21.6 |
| Transparency | 30 % × 70,0 | 21.0 |
| Reachability | 20 % × 75,0 | 15.0 |
| AI quality score | 20 % × 62,2 | 12.4 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 37/100 | Technical measurement | 14.8 / 40 |
| Accessibility | 91/100 | Technical measurement | 27.3 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 100/100 | Technical measurement | 15.0 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Pricing, service agreement pricing model or price per square metre stated without a request for quote OBSERVATIONVastaa kartoituslomakkeen muutamaan peruskysymykseen ja saat selkean tarjouksen nopeasti, jopa vuorokaudessa; euromääräisiä hintoja ei näytetä. | No | Website + AI extraction | 0.0 / 20 |
| Tasks included in the maintenance contract (general maintenance, outdoor areas, building services) clearly itemised OBSERVATIONYleishuolto ja valvonta, huoltokirjatyöt sekä LVIS-talotekniikka; ulkoalueet, lumityöt ja liukkauden torjunta; remontti- ja rakennustyot; energiatehokkuus ja kuntoarviot. | Yes | Website + AI extraction | 20.0 / 20 |
| 24-hour maintenance on-call service or on-call number clearly stated OBSERVATIONPäivystys 24/7; päivystys- ja ovenavauspalvelumme hoitaa nopeasti hätätilanteet. | Yes | Website + AI extraction | 15.0 / 15 |
| Contract terms, responsibility allocation table or electronic service book displayed OBSERVATIONSahkoinen asiointi, sähköinen huoltokirja ja Vastuunjakotaulukko esillä. | Yes | Website + AI extraction | 15.0 / 15 |
| Service area or locations clearly stated OBSERVATIONPääkaupunkiseutu ja Oulu; toimipisteet Espoo, Helsinki, Kauniainen, Kempele, Oulu, Vantaa. | Yes | Website + AI extraction | 10.0 / 10 |
| ISO certifications or other quality certification stated | No | Website + AI extraction | 0.0 / 10 |
| Business ID or responsible company clearly displayed OBSERVATIONY-tunnus: 3188815-3 (ja Huoltia Uusimaa Oy 2372603-1). | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support OBSERVATIONYhteystiedot-sivulla chat esillä. | Yes | Website + AI extraction | 15.0 / 15 |
| Opening hours shown | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section | No | Website + AI extraction | 0.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 84/100 | AI analysis | 28.6 / 34 |
| Findability of pricing | 20/100 | AI analysis | 6.6 / 33 |
| Content coverage | 82/100 | AI analysis | 27.1 / 33 |
Oletko Huoltia-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +24.0 points: 75.0 → 99.0, and your lead over number two grows 13.1 → 37.1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.