Home › Property maintenance companies › Alltime
On the basic metrics alone, the score was 67.2 and the rank 3. The score is now 59.6 and rank 3 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
Alltime on pääkaupunkiseudun, Lahden ja Oulun kiinteistöhuoltoyhtiö, joka erottuu ISO 9001-, 14001- ja 45001-sertifioinneilla sekä 24/7 päivystyksellä, ja Y-tunnus ja yhteystiedot ovat esillä. Läpinäkyvyyttä laskee, ettei hinnoittelua tai huoltosopimuksen sopimusehtoja kerrota julkisesti.
Buying motives checked 15.10.2026 and basic metrics measured 20.8.2026 from public sources. The same formula for everyone, read the full methodology.
| On-call service at night and at weekends | 24 p × 0.0 % | 0.0 |
| Resident's online services | 16 p × 100.0 % | 16.0 |
| External quality verification | 10 p × 100.0 % | 10.0 |
| Basic metrics | 50 % × 67,2 | 33.6 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| On-call service at night and at weekends | 24/7 on-call or customer service is not mentioned on the front page, in the contact details or on the quality page. The contact details mention only the on-call numbers of regional contracts. | alltime.fi, front page · alltime.fi, quality and certificates · alltime.fi, contact details checked 15.10.2026 | 0.0 / 24 |
| Resident's online services | 4 form types: fault report, move notification, meter reading, name change | alltime.fi checked 15.10.2026 | 16.0 / 16 |
| External quality verification NOTEIn addition, RALA quality certificate in infrastructure services. | ISO 9001, ISO 14001 and ISO 45001 | alltime.fi checked 15.10.2026 | 10.0 / 10 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 68,9 | 20.7 |
| Transparency | 30 % × 65,0 | 19.5 |
| Reachability | 20 % × 60,0 | 12.0 |
| AI quality score | 20 % × 60,2 | 12.0 |
| Certification bonus | max +3.0 | +3,0 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 47/100 | Technical measurement | 18.8 / 40 |
| Accessibility | 88/100 | Technical measurement | 26.4 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 58/100 | Technical measurement | 8.7 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Pricing, service agreement pricing model or price per square metre stated without a request for quote OBSERVATIONkiinteistohuollon sivun kehotteet ovat Pyyda tarjous ja Pyyda tarjous - kilpailuta huolto; hintatietoja ei näytetä. | No | Website + AI extraction | 0.0 / 20 |
| Tasks included in the maintenance contract (general maintenance, outdoor areas, building services) clearly itemised OBSERVATIONUlkoalueiden kunnossapidosta ja lumitöistä aina tekniseen kiinteistohuoltoon, LVIS-töihin ja rappusiivoukseen; myös asukkaiden avaintenluovutukset. | Yes | Website + AI extraction | 20.0 / 20 |
| 24-hour maintenance on-call service or on-call number clearly stated OBSERVATION010 583 7070 (24/7); Asiakaspalvelu ja 24/7 päivystys. | Yes | Website + AI extraction | 15.0 / 15 |
| Contract terms, responsibility allocation table or electronic service book displayed | No | Website + AI extraction | 0.0 / 15 |
| Service area or locations clearly stated OBSERVATIONHelsinki-Vantaa-Espoo (mm. Viikki, Kivikko, Kulosaari, Itäkeskus), sekä Lahti ja Oulu. | Yes | Website + AI extraction | 10.0 / 10 |
| ISO certifications or other quality certification stated OBSERVATIONLaatu-sivu: ISO 9001, ISO 14001 ja ISO 45001; auditoinnit DNV Business Assurance Finland Oy Ab. | Yes | Website + AI extraction | 10.0 / 10 |
| Business ID or responsible company clearly displayed OBSERVATIONOta yhteytta -sivulla Y-tunnus: 2973031-4; osoite Hernepellonkuja 11, 00560 Helsinki. | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown OBSERVATIONhelsinki@alltime.fi (ark. 7-15). | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section | No | Website + AI extraction | 0.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 80/100 | AI analysis | 27.2 / 34 |
| Findability of pricing | 20/100 | AI analysis | 6.6 / 33 |
| Content coverage | 80/100 | AI analysis | 26.4 / 33 |
| Certification | Status | Bonus |
|---|---|---|
| ISO 9001 (quality system) OBSERVATIONalltime.fi/laatu | Verified | +1,5 |
| ISO 14001 (environmental management system) OBSERVATIONalltime.fi/laatu | Verified | +1,5 |
| ISO 45001 (occupational health and safety management system) OBSERVATIONalltime.fi/laatu | Confirmed (not counted, max 2) | +0 |
Verified certifications and audits add to the total score (max +3.0). How the bonus is calculated →
Oletko Alltime-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +39.5 points: 59.6 → 99.1, rank 3 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
