Home › Camera shops online › Rajala Pro Shop
On the basic metrics alone, the score was 74.4 and the rank 3. The score is now 37.2 and rank 5 (▼ 2 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
Rajala Pro Shop (Osakeyhtiö Osk. Rajala) on vuonna 1919 perustettu valokuvausalan erikoisliike, jonka verkkokaupassa tuotehinnat näkyvät euroissa ilman kirjautumista ja valikoima kattaa kamerat, objektiivit, salamat ja studiovarusteet. Palautus- ja takuuehdot on kuvattu kattavasti, asiakaspalvelun aukioloajat, puhelin ja chat ovat esillä ja erikoisliike tarjoaa takuuhuoltoa. Toimituskulujen tarkka euromäärä ja tuotteen varastosaldo jäävät osin näkymättä ennen kassaa.
Buying motives checked 15.10.2026 and basic metrics measured 16.8.2026 from public sources. Same formula for everyone, read the full methodology.
| Return period | 22 p × 0.0 % | 0.0 |
| Return costs | 10 p × 0.0 % | 0.0 |
| Warranty for a used device | 10 p × 0.0 % | 0.0 |
| Postage | 8 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 74,4 | 37.2 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Return period | 14 days | rajalacamera.fi checked 15.10.2026 | 0.0 / 22 |
| Return costs NOTENo handling fee is charged if the return is brought to the store. | A handling fee of €6.90 is deducted from the return | rajalacamera.fi checked 15.10.2026 | 0.0 / 10 |
| Warranty for a used device | In the delivery terms, the warranty is determined by the manufacturer, and the shop's own warranty period for used devices is not stated. | rajalacamera.fi, terms of delivery checked 15.10.2026 | 0.0 / 10 |
| Postage | The delivery terms name the delivery methods (Posti, Smartpost, Matkahuolto), but not the prices. The fee appears only at checkout. | rajalacamera.fi, terms of delivery checked 15.10.2026 | 0.0 / 8 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 50,9 | 15.3 |
| Transparency | 30 % × 87,5 | 26.2 |
| Reachability | 20 % × 75,0 | 15.0 |
| AI quality score | 20 % × 86,7 | 17.3 |
| Commitment index | max +1.0 | +0,5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 26/100 | Technical measurement | 10.4 / 40 |
| Accessibility | 66/100 | Technical measurement | 19.8 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 46/100 | Technical measurement | 6.9 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Product price shown without logging in OBSERVATIONToimitusehdot kohta 2: 'Rajala ilmoittaa aina toimituskulut ja tuotteen hinnan euroissa (euro). Verkkokaupan tuotteet sisältävät arvonlisäveron, nyt 25,5%.' | Yes | Website + AI extraction | 25.0 / 25 |
| Delivery costs and free delivery threshold stated | Partly | Website + AI extraction | 7.5 / 15 |
| Return and cancellation rights publicly available OBSERVATIONDelivery terms sections 2.2-2.6: '14 days' right of withdrawal, 'We deduct a handling fee of 6.90 euros from the return ... You can also bring the return to the shop, in which case no handling fee is charged'. | Yes | Website + AI extraction | 15.0 / 15 |
| Product warranty stated OBSERVATIONToimitusehdot kohta 1.2: 'Kaikissa tuotteissa sovelletaan niiden valmistajan lupaamaa, kyseisen tuotteen takuuaikaa ... takuuhuoltoon'. | Yes | Website + AI extraction | 15.0 / 15 |
| Stock level or availability visible on the product page | Partly | Website + AI extraction | 5.0 / 10 |
| Camera servicing or product support stated OBSERVATIONToimitusehdot kohta 1.2: takuuhuollon ja huoltokäynnin kustannusarvion käsittely; asiakaspalvelu 'avoinna arkisin klo 8-18' + Zendesk-chat. | Yes | Website + AI extraction | 10.0 / 10 |
| Business ID (Y-tunnus) or responsible company clearly stated OBSERVATIONSopimusehtojen otsikko: 'Osakeyhtiö Osk. Rajala -verkkokaupan sopimusehdot'; sivulla esiintyvä Y-tunnus 3362665-9 = Avarda / TF Bank AB maksunvälittäjä, ei myyjä. | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | Yes | Website + AI extraction | 15.0 / 15 |
| Opening hours shown | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section | No | Website + AI extraction | 0.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 86/100 | AI analysis | 29.2 / 34 |
| Findability of pricing | 84/100 | AI analysis | 27.7 / 33 |
| Content coverage | 90/100 | AI analysis | 29.7 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Return and cancellation rights publicly available OBSERVATIONDelivery terms sections 2.2-2.6: '14 days' right of withdrawal, 'We deduct a handling fee of 6.90 euros from the return ... You can also bring the return to the shop, in which case no handling fee is charged'. | Shown | +0,5 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Oletko Rajala Pro Shop -palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +29.8 points: 37.2 → 67.0, rank 5 → 2.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
