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On the basic metrics alone, the score was 78.2 and the rank 3. The score is now 61.5 and rank 6 (▼ 3 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
Salpakierto (entinen Päijät-Hämeen Jätehuolto) on Päijät-Hämeen kuntien omistama jäteyhtiö Lahden seudulla. Se julkaisee perusmaksun, tyhjennyshinnat, tyhjennysvälit ja lajitteluohjeet avoimesti, Y-tunnus ja suora sähköposti ovat esillä ja usein kysyttyä -osio on hyvä. Läpinäkyvyyttä laskee, ettei alueen kierrätysastetta esitetä selkeästi.
Buying motives checked 15.10.2026 and basic metrics measured 20.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Emptying price for the mixed waste bin | 28 p × 29,9 % | 8.4 |
| Customer service phone hours | 14 p × 100.0 % | 14.0 |
| Chat in customer service | 8 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 78,2 | 39.1 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Emptying price for the mixed waste bin NOTEIncludes the transport and handling fee and the container. Mixed waste collection is moving to Salpakierto's tendered haulage in stages in 2026–2027. | Waste bin 240 l €11.61/emptying (VAT 25.5%) | salpakierto.fi checked 15.10.2026 | 8.4 / 28 |
| Customer service phone hours | Mon–Fri 8–16, 40 h/week | salpakierto.fi checked 15.10.2026 | 14.0 / 14 |
| Chat in customer service | Chat is not mentioned on the contact and service page or in the prices. | salpakierto.fi, mixed waste container emptying prices · salpakierto.fi, contact details and customer service checked 15.10.2026 | 0.0 / 8 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 63,8 | 19.1 |
| Transparency | 30 % × 92,5 | 27.8 |
| Reachability | 20 % × 75,0 | 15.0 |
| AI quality score | 20 % × 81,3 | 16.3 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 24/100 | Technical measurement | 9.6 / 40 |
| Accessibility | 94/100 | Technical measurement | 28.2 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 73/100 | Technical measurement | 10.9 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Waste tariff or emptying prices openly displayed without logging in OBSERVATIONHinnat: jätehuollon perusmaksu ja lajitteluasemahinnasto kotitaloudet, avoimesti sivuilla. | Yes | Website + AI extraction | 25.0 / 25 |
| Waste container types and sizes (e.g. 140, 240, 660 l) stated OBSERVATIONJäteastiat kiinteistöllä -sivu kuvaa astiat ja koot. | Yes | Website + AI extraction | 15.0 / 15 |
| Container emptying intervals or emptying frequency options stated OBSERVATIONJäteastioiden tyhjennysvälit -sivu (salpakierto.fi/jateastioiden-tyhjennysvalit). | Yes | Website + AI extraction | 15.0 / 15 |
| Regional recycling rate or key waste management figures published online OBSERVATIONthe area's recycling rate is not presented as a separate key figure on the website. | Partly | Website + AI extraction | 7.5 / 15 |
| Clear sorting instructions or waste guide for all waste types OBSERVATIONJätehaku ja lajitteluohjeet -sivu; Lajittelumestari-testi. | Yes | Website + AI extraction | 10.0 / 10 |
| Service area or municipalities served clearly stated OBSERVATIONPäijät-Hämeen kuntien omistama jäteyhtiö. | Yes | Website + AI extraction | 10.0 / 10 |
| Business ID or responsible company clearly displayed OBSERVATIONYhteystiedoissa Y-tunnus 0937458-6. | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown OBSERVATIONasiakaspalvelu@salpakierto.fi; puhelin 03 871 1710. | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 82/100 | AI analysis | 27.9 / 34 |
| Findability of pricing | 80/100 | AI analysis | 26.4 / 33 |
| Content coverage | 82/100 | AI analysis | 27.1 / 33 |
Oletko Salpakierto-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +17.9 points: 61.5 → 79.4, rank 6 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.