Home › Waste management companies › Lounais-Suomen Jätehuolto
On the basic metrics alone, the score was 77.5 and the rank 4. The score is now 68.8 and rank 4 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
Lounais-Suomen Jätehuolto on 17 kunnan omistama jäteyhtiö Turun seudulla. Se julkaisee hinnat, astiavaihtoehdot ja tyhjennysvälit avoimesti, Y-tunnus ja suora sähköposti ovat esillä, ja lajitteluopas on selkeä. Läpinäkyvyyttä laskee, ettei alueen kierrätysastetta esitetä selkeänä avainlukuna.
Buying motives checked 15.10.2026 and basic metrics measured 20.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Emptying price for the mixed waste bin | 28 p × 53,6 % | 15.0 |
| Customer service phone hours | 14 p × 50.0 % | 7.0 |
| Chat in customer service | 8 p × 100.0 % | 8.0 |
| Basic metrics | 50 % × 77,5 | 38.8 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Emptying price for the mixed waste bin NOTEApplies to municipalities where LSJH arranges the emptying of mixed waste (including Naantali, Raisio, Masku). In other owner municipalities, the property owner chooses the emptying company themselves. | Mixed waste 240 l €9.71/emptying (VAT 25.5%) | lsjh.fi checked 15.10.2026 | 15.0 / 28 |
| Customer service phone hours | Weekdays 9–15, 30 h/week | lsjh.fi checked 15.10.2026 | 7.0 / 14 |
| Chat in customer service NOTEAdditionally Tikkis chatbot 24/7. | Live chat on weekdays 9–15 and chatbot | lsjh.fi checked 15.10.2026 | 8.0 / 8 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 67,6 | 20.3 |
| Transparency | 30 % × 92,5 | 27.8 |
| Reachability | 20 % × 67,5 | 13.5 |
| AI quality score | 20 % × 80,0 | 16.0 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 31/100 | Technical measurement | 12.4 / 40 |
| Accessibility | 84/100 | Technical measurement | 25.2 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 100/100 | Technical measurement | 15.0 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Waste tariff or emptying prices openly displayed without logging in OBSERVATIONHinnat-sivu (lsjh.fi/hinnat) julkaistu avoimesti kiinteistön jätehuollon maksuille. | Yes | Website + AI extraction | 25.0 / 25 |
| Waste container types and sizes (e.g. 140, 240, 660 l) stated OBSERVATIONTyhjennysvälit ja astiakoot mukautettavissa kiinteistön tarpeisiin. | Yes | Website + AI extraction | 15.0 / 15 |
| Container emptying intervals or emptying frequency options stated OBSERVATIONOikein mitoitetut tyhjennysvälit säästävät vaivaa ja kustannuksia; tyhjennysväli mitoitettu oikein. | Yes | Website + AI extraction | 15.0 / 15 |
| Regional recycling rate or key waste management figures published online OBSERVATIONthe area's recycling rate is not presented as a separate key figure on the website. | Partly | Website + AI extraction | 7.5 / 15 |
| Clear sorting instructions or waste guide for all waste types OBSERVATIONJätteiden ABC -lajitteluopas (mita-haluat-lajitella). | Yes | Website + AI extraction | 10.0 / 10 |
| Service area or municipalities served clearly stated OBSERVATION17 varsinaissuomalaisen kunnan omistama jäteyhtiö. | Yes | Website + AI extraction | 10.0 / 10 |
| Business ID or responsible company clearly displayed OBSERVATIONYhteystiedoissa Y-tunnus: 1868393-8. | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown OBSERVATIONasiakaspalvelu@lsjh.fi; puhelin 0200 47470 arkisin klo 9-15. | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section | Partly | Website + AI extraction | 7.5 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 80/100 | AI analysis | 27.2 / 34 |
| Findability of pricing | 78/100 | AI analysis | 25.7 / 33 |
| Content coverage | 82/100 | AI analysis | 27.1 / 33 |
Oletko Lounais-Suomen Jätehuolto -palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +10.2 points: 68.8 → 79.0, rank 4 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
