Home › Arts and crafts online shops › Sinelli
The site blocks automatic reading (bot protection). That is why the service has no score and no rank. This does not mean the service is bad. On the basic metrics alone, the score was 82.0 and the rank 1.
Sinelli (Sinelli Oy, Vantaa) on Suomen suurin askartelutarvikkeiden erikoisketju yli 14 000 tuotenimikkeellä, ja se on vertailun läpinäkyvin: toimituskulu (4,95 euroa, ilmainen yli 60 euron tilauksissa), palautusoikeus (14 päivän ilmainen palautus), tuotehinnat ja varastotilanne sekä Y-tunnus ovat kaikki selkeästi esillä. Ainoat pienet puutteet ovat live-chatin ja mobiilisovelluksen puuttuminen sekä paikoin konekäännöksen makuinen tuoteteksti.
Every row was measured on 9 August 2026 from public sources. The same formula for everyone, read the full methodology.
| Digital quality | 30 % × 61,1 | 18.3 |
| Transparency | 30 % × 100,0 | 30.0 |
| Reachability | 20 % × 75,0 | 15.0 |
| AI quality score | 20 % × 90,7 | 18.1 |
| Commitment index | max +1.0 | +0,5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 20/100 | Technical measurement | 8.0 / 40 |
| Accessibility | 85/100 | Technical measurement | 25.5 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 92/100 | Technical measurement | 13.8 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Product price visible directly on the product page OBSERVATIONMaalaustarvikkeet-listassa hinta jokaisella tuotteella, esim. 'Tauluteline 3,99 €', 'Maalausteline 159,90 €', 'Pumpuli 6,90 €'. | Yes | Website + AI extraction | 25.0 / 25 |
| Delivery costs and free delivery threshold openly stated OBSERVATIONEtusivun alaosa: 'Toimitus vain 4.95€', 'Ilmainen toimitus yli 60€ tilauksiin', 'Toimitusaika on n. 3-5 työpäivää'. | Yes | Website + AI extraction | 25.0 / 25 |
| Right of return and return terms clearly stated OBSERVATIONBottom of the front page: '14-day free returns'; separate in the footer 'Return'-/'Right of cancellation'page and Cancellation form. | Yes | Website + AI extraction | 20.0 / 20 |
| Product availability or stock level on the product page OBSERVATIONTuotelistassa jokaisella tuotteella saatavuus: 'Varastossa', ja loppuunmyydyillä 'Ei varastossa' sekä 'Loppu. Toimitus tuntematon'. | Yes | Website + AI extraction | 15.0 / 15 |
| Operating company or business ID (Y-tunnus) shown OBSERVATIONEhdot ja sopimukset -sivulla 'y-tunnus: 1492450-3'. | Yes | Website + AI extraction | 15.0 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONFooter: 'Asiakaspalvelu 09-7513 3133'. | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown OBSERVATIONFooter: asiakaspalvelu@sinelli.fi. | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown OBSERVATIONFooter: 'Maanantai - Perjantai 12.00 - 15.30'. | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section OBSERVATIONFooter-linkki 'Asiakaspalvelu/FAQ' (https://www.sinelli.fi/asiakaspalvelu). | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 90/100 | AI analysis | 30.6 / 34 |
| Findability of pricing | 92/100 | AI analysis | 30.4 / 33 |
| Content coverage | 90/100 | AI analysis | 29.7 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Right of return and return terms clearly stated OBSERVATIONBottom of the front page: '14-day free returns'; separate in the footer 'Return'-/'Right of cancellation'page and Cancellation form. | Shown | +0,5 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Oletko Sinelli-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.You were the measured #1 in the Arts and crafts online shops category. The badge stays yours permanently and shows the period when you were #1. It works as a link to this public profile. Rankings and badges cannot be bought.
