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IDrive

Rank 5 · Backup services · Checked 13.10.2026

Websiteidrive.com
OwnerIDrive is a cloud backup service of the US company IDrive Inc. (formerly Pro Softnet Corporation, headquartered in Calabasas, California). Data is stored in the company's data centres in the United States.
Business IDNo Finnish business ID (Y-tunnus)
Cheapest paid tierIDrive Personal 5 TB 69,99 $/vuosi (ensimmäinen vuosi alennettu); 10 TB 104,99 $/vuosi
Storage spaceTeratavuittain: 5, 10, 20, 50, 100 TB; yksi käyttäjä, useita laitteita
Version historyEnintään 30 aiempaa versiota jokaisesta tiedostosta
Return methodsVerkko- ja työpöytäpalautus, poistettujen palautus roskakorista 30 vrk, IDrive Express fyysinen levytoimitus
Encryption256-bit AES käyttäjän omalla avaimella, jota ei säilytetä palvelimilla (päästä päähän)
Data locationYhdysvallat; ei kerrottu tuotesivuilla
LCP (mobile)6.0 s
Basic metrics81.8, rank 1
52.9SCORE
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CHANGE FROM PREVIOUS

On the basic metrics alone, the score was 81.8 and the rank 1. The score is now 52.9 and rank 5 (▼ 4 places). The difference comes from buying motives: they measure what the buyer asks before deciding.

AI SUMMARY · AI ALGORITHM · 21.8.2026

IDrive hinnoittelee varmuuskopiointitilan avoimesti teratavuittain ja tarjoaa päästä päähän -salauksen käyttäjän omalla avaimella. Vahvuuksia ovat 30 tiedostoversion säilytys ja fyysinen IDrive Express -levytoimitus. Ensimmäisen vuoden alennushinta nousee myöhemmin, eikä datan säilytysmaata kerrota tuotesivuilla.

Strengths

  • Storage space is priced clearly by the terabyte (5-100 TB) and one subscription covers several devices
  • Päästä päähän -salaus käyttäjän omalla avaimella, jota ei säilytetä palvelimilla
  • Enintään 30 aiempaa tiedostoversiota ja fyysinen IDrive Express -levytoimitus suurten palautusten nopeuttamiseksi

Areas to improve

  • Alennettu hinta koskee vain ensimmäistä vuotta; normaalihinta astuu voimaan sen jälkeen
  • Datan säilytysmaata (Yhdysvallat) ei kerrota tuotesivuilla
  • Service and support are in English only

How the score is calculated

Buying motives checked 13.10.2026 and basic metrics measured 21.8.2026 from public sources. Same formula for everyone, read the full methodology.

Total score · weighted total

52.9 / 100
Unlimited storage space20 p × 0.0 %0.0
Price in euros8 p × 0.0 %0.0
Own encryption key or password12 p × 100.0 %12.0
Free trial10 p × 0.0 %0.0
Basic metrics50 % × 81,840.9

Buying motives · weight 50 p

12,0 / 50
MetricMeasured valueSourcePoints
Unlimited storage space
NOTEThe smallest size of the personal plan is 5 TB, larger sizes cost more.
Personal package instead of 5 TBidrive.com
checked 13.10.2026
0.0 / 20
Price in eurosPrice in dollarsidrive.com
checked 13.10.2026
0.0 / 8
Own encryption key or passwordOwn key that is not stored on serversidrive.com
checked 13.10.2026
12.0 / 12
Free trialThe price list page and the features page only mention a free basic tier of 10 GB; the length of the trial period is not stated.idrive.com, price list · idrive.com, features
checked 13.10.2026
0.0 / 10

If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.

Basic metrics · weighted sum, 50% of total points

81.8 / 100
Digital quality30 % × 72,821.8
Transparency30 % × 95,028.5
Reachability20 % × 70,014.0
AI quality score20 % × 84,616.9
Commitment indexmax +1.0+0,5

Digital quality · weight 30%

72.8 / 100
MetricMeasured valueSourcePoints
Performance (mobile)38/100Technical measurement15.2 / 40
Accessibility96/100Technical measurement28.8 / 30
Findability (SEO)92/100Technical measurement13.8 / 15
Technical practices100/100Technical measurement15.0 / 15

Transparency · weight 30%

95.0 / 100
MetricMeasured valueSourcePoints
Order price and amount of storage space publicly displayed without logging in
OBSERVATIONHinnoittelusivulla 5 TB 69,99 $/vuosi ja 10 TB 104,99 $/vuosi, ilman kirjautumista.
YesWebsite + AI extraction20.0 / 20
Amount and price of storage space clearly itemised (unlimited or per terabyte)
OBSERVATIONTaulukossa tasot 5/10/20/50/100 TB hintoineen; 'One user, Multiple computers'.
YesWebsite + AI extraction15.0 / 15
File version retention period or version history stated
OBSERVATION'IDrive retains upto 30 previous versions of all files backed up to your account.'
YesWebsite + AI extraction15.0 / 15
Return methods and return period stated (online, app, disc delivery)
OBSERVATION'Retrieve Data' (deleted from the recycle bin after 30 days); 'IDrive Express ... physical storage shipment'; online and desktop returns.
YesWebsite + AI extraction15.0 / 15
Encryption and its level stated (AES, end-to-end, own key)
OBSERVATION'256-bit AES encryption using a user-defined key that is not stored anywhere on the servers.'
YesWebsite + AI extraction15.0 / 15
Data storage location or country stated
OBSERVATIONData säilytetään Yhdysvalloissa; sijaintia ei kerrota tuotesivuilla.
PartlyWebsite + AI extraction5.0 / 10
Operating company or owner stated on the website
OBSERVATIONAlatunniste: 'IDrive Inc' (aiemmin Pro Softnet Corporation).
YesWebsite + AI extraction10.0 / 10

Reachability · weight 20%

70.0 / 100
MetricMeasured valueSourcePoints
Phone number shownPartlyWebsite + AI extraction15.0 / 30
Email shownYesWebsite + AI extraction15.0 / 15
Chat supportYesWebsite + AI extraction15.0 / 15
Opening hours shownNoWebsite + AI extraction0.0 / 15
FAQ sectionYesWebsite + AI extraction15.0 / 15
Mobile appYesWebsite + AI extraction10.0 / 10

AI quality score · weight 20%

84.6 / 100
MetricMeasured valueSourcePoints
Clarity of information82/100AI analysis27.9 / 34
Findability of pricing88/100AI analysis29.0 / 33
Content coverage84/100AI analysis27.7 / 33

Commitment index (bonus)

+0.5 pts
MetricStatusBonus
Return methods and return period stated (online, app, disc delivery)
OBSERVATION'Retrieve Data' (deleted from the recycle bin after 30 days); 'IDrive Express ... physical storage shipment'; online and desktop returns.
Shown+0,5

Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →

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The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.

With website and information fixes you gain at most +19.1 points: 52.9 → 72.0, rank 5 → 2.

See the free pre-analysis The analysis does not change the score. Only improving the metrics does.

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