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On the basic metrics alone, the score was 76.8 and the rank 2. The score is now 63.4 and rank 2 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
Carbonite Safe tarjoaa rajattoman tallennustilan yhdelle tietokoneelle näkyvillä vuosihinnoilla ja kertoo 256-bit salauksen levossa ja siirrossa. Palautus onnistuu verkosta välittömästi ja Prime-tasolla fyysisenä levytoimituksena. Versiohistorian säilytysaikaa ja datan säilytysmaata ei kerrota tuotesivulla.
Buying motives checked 13.10.2026 and basic metrics measured 21.8.2026 from public sources. Same formula for everyone, read the full methodology.
| Unlimited storage space | 20 p × 100.0 % | 20.0 |
| Price in euros | 8 p × 0.0 % | 0.0 |
| Own encryption key or password | 12 p × 0.0 % | 0.0 |
| Free trial | 10 p × 50.0 % | 5.0 |
| Basic metrics | 50 % × 76,8 | 38.4 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Unlimited storage space | Unlimited backup at a fixed price | carbonite.com checked 13.10.2026 | 20.0 / 20 |
| Price in euros | Price in dollars | carbonite.com checked 13.10.2026 | 0.0 / 8 |
| Own encryption key or password | The product page states 256-bit encryption, but not its own encryption key or password. | carbonite.com, personal backup checked 13.10.2026 | 0.0 / 12 |
| Free trial | 15-day trial | carbonite.com checked 13.10.2026 | 5.0 / 10 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 69,9 | 21.0 |
| Transparency | 30 % × 87,5 | 26.2 |
| Reachability | 20 % × 62,5 | 12.5 |
| AI quality score | 20 % × 82,7 | 16.5 |
| Commitment index | max +1.0 | +0,5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 42/100 | Technical measurement | 16.8 / 40 |
| Accessibility | 85/100 | Technical measurement | 25.5 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 92/100 | Technical measurement | 13.8 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Order price and amount of storage space publicly displayed without logging in OBSERVATION'Basic $75.99/year, Plus $78.99/year, Prime $96.99/year, billed annually' (rajaton tallennustila), ilman kirjautumista. | Yes | Website + AI extraction | 20.0 / 20 |
| Amount and price of storage space clearly itemised (unlimited or per terabyte) OBSERVATION'Unlimited storage means you avoid getting charged for more space'; yksi tietokone. | Yes | Website + AI extraction | 15.0 / 15 |
| File version retention period or version history stated OBSERVATION'...restore the pre-infected versions of your files' viittaa versiohistoriaan, mutta säilytysaikaa ei kerrota (mittausaukko). | Partly | Website + AI extraction | 7.5 / 15 |
| Return methods and return period stated (online, app, disc delivery) OBSERVATION'Access and recover data instantly'; 'Lets you restore all or only selected files'; 'Courier delivery of recovered files' (Prime). | Yes | Website + AI extraction | 15.0 / 15 |
| Encryption and its level stated (AES, end-to-end, own key) OBSERVATION'256-bit encryption to a secure cloud (in rest or transit).' | Yes | Website + AI extraction | 15.0 / 15 |
| Data storage location or country stated OBSERVATIONData säilytetään Yhdysvalloissa; sijaintia ei kerrota tuotesivulla. | Partly | Website + AI extraction | 5.0 / 10 |
| Operating company or owner stated on the website OBSERVATION'...part of the OpenText Cybersecurity family since 2019.' | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | Partly | Website + AI extraction | 15.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | Partly | Website + AI extraction | 7.5 / 15 |
| Opening hours shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 84/100 | AI analysis | 28.6 / 34 |
| Findability of pricing | 86/100 | AI analysis | 28.4 / 33 |
| Content coverage | 78/100 | AI analysis | 25.7 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Return methods and return period stated (online, app, disc delivery) OBSERVATION'Access and recover data instantly'; 'Lets you restore all or only selected files'; 'Courier delivery of recovered files' (Prime). | Shown | +0,5 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Oletko Carbonite-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +23.6 points: 63.4 → 87.0, rank 2 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
