Home › Sleep apps › Pillow
On the basic metrics alone, the score was 59.4 and the rank 5. The score is now 39.3 and rank 6 (▼ 1 place). The difference comes from buying motives: they measure what the buyer asks before deciding.
Pillow kertoo selkeästi mittaustapansa ja omistavan yhtiön sekä tarjoaa Do not sell my personal information -valinnan. Läpinäkyvyyden heikoin kohta on hinta, jota ei näy sivustolla lainkaan, ja datan sijainti jää kertomatta.
Buying motives were checked on 16.10.2026 and basic metrics measured on 24.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Price shown before download | 20 p × 0.0 % | 0.0 |
| Free trial | 12 p × 0.0 % | 0.0 |
| A phone is enough | 8 p × 100.0 % | 8.0 |
| Order cancellation | 6 p × 0.0 % | 0.0 |
| Platforms | 4 p × 40.0 % | 1.6 |
| Basic metrics | 50 % × 59,4 | 29.7 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Price shown before download NOTEThe subscription price is not stated on the front page. | The front page only says “Free on the App Store” | pillow.app checked 16.10.2026 | 0.0 / 20 |
| Free trial | Not mentioned on the front page, and no price, order or trial page was found in the site's sitemap. | pillow.app checked 16.10.2026 | 0.0 / 12 |
| A phone is enough | iPhone, iPad or Apple Watch | pillow.app checked 16.10.2026 | 8.0 / 8 |
| Order cancellation | Cancellation terms were not found on the front page, and no order or terms page was found in the site's sitemap. | pillow.app checked 16.10.2026 | 0.0 / 6 |
| Platforms | Apple devices only | pillow.app checked 16.10.2026 | 1.6 / 4 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 78,0 | 23.4 |
| Transparency | 30 % × 56,0 | 16.8 |
| Reachability | 20 % × 32,5 | 6.5 |
| AI quality score | 20 % × 63,5 | 12.7 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 51/100 | Technical measurement | 20.4 / 40 |
| Accessibility | 92/100 | Technical measurement | 27.6 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 100/100 | Technical measurement | 15.0 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Subscription price (monthly or annual) publicly on the website without the app store OBSERVATION/pricing palauttaa 404; etusivu mainitsee vain 'Try for FREE' ja 'Free on the App Store' ilman tilaushintaa. | No | Website + AI extraction | 0.0 / 22 |
| Sleep measurement method (microphone, accelerometer, ring, watch sensors) stated OBSERVATIONEtusivu: 'Pillow's scientifically backed sleep analysis combined with audio recordings and heart rate analysis gives you the full picture' ja 'monitors your movements and heart rate to wake you up at the lightest possible sleep stage'. | Yes | Website + AI extraction | 20.0 / 20 |
| Whether it is stated what sleep data is used for and whether it is shared or sold OBSERVATIONalatunnisteessa 'Terms & Privacy Policy' ja 'Do not sell my personal information', mutta datan käytön yksityiskohdat jäävät linkin taakse eivätkä näy etusivulla. | Partly | Website + AI extraction | 10.0 / 20 |
| Data location or data protection policy (GDPR/EU) clearly stated OBSERVATIONdatan sijaintia (EU vai muualla) ei kerrota sivustolla. | No | Website + AI extraction | 0.0 / 12 |
| Free version or trial period and its limits stated OBSERVATIONFront page: 'Free on the App Store', 'Try for FREE'. | Yes | Website + AI extraction | 10.0 / 10 |
| Supported platforms (iOS, Android, watch) stated OBSERVATIONEtusivu: 'the best sleep tracker app for your Apple Watch, iPhone or iPad'. | Yes | Website + AI extraction | 8.0 / 8 |
| Owning company stated on the site OBSERVATIONAlatunniste: 'Copyright © Neybox Digital Ltd', linkki Neybox.com. | Yes | Website + AI extraction | 8.0 / 8 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONphone number is not shown. | No | Website + AI extraction | 0.0 / 30 |
| Email shown OBSERVATIONalatunnisteessa 'Contact us' ja 'Helpdesk' -linkit, mutta ei julkista sähköpostiosoitetta suoraan näkyvillä. | Partly | Website + AI extraction | 7.5 / 15 |
| Chat support OBSERVATIONchat support is not mentioned. | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown OBSERVATIONcustomer service opening hours are not given. | No | Website + AI extraction | 0.0 / 15 |
| FAQ section OBSERVATIONFooter: 'Help' and 'Helpdesk' -sections. | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app OBSERVATIONPillow on mobiilisovellus (Apple Watch, iPhone, iPad). | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 76/100 | AI analysis | 25.8 / 34 |
| Findability of pricing | 40/100 | AI analysis | 13.2 / 33 |
| Content coverage | 74/100 | AI analysis | 24.4 / 33 |
Oletko Pillow-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +58.3 points: 39.3 → 97.6, rank 6 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
