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On the basic metrics alone, the score was 66.8 and the rank 4. The score is now 57.4 and rank 3 (▲ 1 place). The difference comes from buying motives: they measure what the buyer asks before deciding.
Twilio on yhdysvaltalaisen pörssiyhtiön globaali viestintärajapinta, jonka Suomen viestihinta on julkinen ja käyttö sopimuksetonta. GDPR-DPA on saatavilla, mutta datankäsittely painottuu Yhdysvaltoihin eikä palvelua ole suomeksi.
Buying motives checked 16.10.2026 and basic metrics measured 19.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Monthly fee | 20 p × 0.0 % | 0.0 |
| Message price shown | 14 p × 100.0 % | 14.0 |
| Free trial | 10 p × 100.0 % | 10.0 |
| Activation fee | 6 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 66,8 | 33.4 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Monthly fee | The pricing page says nothing about a monthly fee, only that you pay for usage. | twilio.com, SMS pricing Finland checked 16.10.2026 | 0.0 / 20 |
| Message price shown NOTEThe price of an outgoing message to Finland is 0.0861 dollars, and messages are charged per segment. | Finnish SMS price published on the page | twilio.com checked 16.10.2026 | 14.0 / 14 |
| Free trial | Free trial, no payment card required | twilio.com checked 16.10.2026 | 10.0 / 10 |
| Activation fee | The pricing page says nothing about the set-up fee. | twilio.com, SMS pricing Finland checked 16.10.2026 | 0.0 / 6 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 52,5 | 15.8 |
| Transparency | 30 % × 92,5 | 27.8 |
| Reachability | 20 % × 30,0 | 6.0 |
| AI quality score | 20 % × 86,6 | 17.3 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 10/100 | Technical measurement | 4.0 / 40 |
| Accessibility | 77/100 | Technical measurement | 23.1 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 69/100 | Technical measurement | 10.3 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Message price (cents/SMS) publicly displayed without making contact OBSERVATIONHinnastosivu: Suomeen 0,0861 $ lähtevä, 0,0075 $ saapuva per SMS-segmentti | Yes | Website + AI extraction | 25.0 / 25 |
| Opening or monthly fee and volume tiers stated OBSERVATIONHinnastosivu: mobiilinumero 5 $/kk, aakkosnumeerinen lähettäjänimi maksuton, ei sopimusta | Yes | Website + AI extraction | 10.0 / 10 |
| Sender name and Finnish operator connections/registration stated OBSERVATIONHinnastosivu: aakkosnumeerinen lähettäjänimi tuettu 150 alueella maksutta; Suomen rajoitukset kuvattu tukiartikkeleissa | Yes | Website + AI extraction | 15.0 / 15 |
| SMS API and integrations documented OBSERVATIONProgrammable Messaging -rajapinta navigaatiossa | Yes | Website + AI extraction | 10.0 / 10 |
| Data location (EU/Finland or global) and GDPR stated OBSERVATIONTietojenkäsittelysopimus: Twilio ensisijaisesti yhdysvaltalainen käsittelijä, EU:n vakiolausekkeet ja DPA saatavilla, ei EU-residenssiä oletuksena | Partly | Website + AI extraction | 7.5 / 15 |
| Contract model and termination stated OBSERVATIONHinnastosivu: pay-as-you-go, ei sopimuksia | Yes | Website + AI extraction | 10.0 / 10 |
| Company providing the service stated on the website OBSERVATIONAlatunniste: Twilio Inc., yhdysvaltalainen pörssiyhtiö | Yes | Website + AI extraction | 15.0 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONsuoraa puhelintukea ei tuoda hinnastosivulla esiin | No | Website + AI extraction | 0.0 / 30 |
| Email shown OBSERVATIONtuki konsolin ja tukipyyntöjen kautta | Partly | Website + AI extraction | 7.5 / 15 |
| Chat support OBSERVATIONmyyntichat/tuki saatavilla mutta ei selkeästi kuluttajalle nostettu | Partly | Website + AI extraction | 7.5 / 15 |
| Opening hours shown OBSERVATIONcustomer service opening hours not shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section OBSERVATIONLaaja ohjekeskus ja dokumentaatio | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app OBSERVATIONerillistä mobiilisovellusta ei nosteta esiin | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 84/100 | AI analysis | 28.6 / 34 |
| Findability of pricing | 90/100 | AI analysis | 29.7 / 33 |
| Content coverage | 86/100 | AI analysis | 28.4 / 33 |
Oletko Twilio-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +41.6 points: 57.4 → 99.0, rank 3 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
