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On the basic metrics alone, the score was 66.0 and the rank 6. The score is now 66.8 and rank 2 (▲ 4 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
Microsoft Copilot on ilmainen ja suomea kirjoittava avustaja, joka pohjautuu OpenAI:n malleihin, ja maksullinen taso tulee Microsoft 365 Premiumin kautta. Läpinäkyvyys on keskitasoa: koulutuksen voi kytkeä pois selkeästi, mutta kirjautuneiden keskusteluja käytetään oletuksena opetukseen eikä kuluttajan datan sijaintia kerrota erikseen.
Buying motives checked on 13.10.2026 and basic metrics measured on 24.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Cheapest paid package | 24 p × 92,3 % | 22.2 |
| Free start | 14 p × 40.0 % | 5.6 |
| Cancellation | 12 p × 50.0 % | 6.0 |
| Basic metrics | 50 % × 66,0 | 33.0 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Cheapest paid package NOTEThe package includes Copilot and other Microsoft 365 apps. | Microsoft 365 Personal 9.99 $/month | microsoft.com checked 13.10.2026 | 22.2 / 24 |
| Free start NOTEThe page also mentions "higher usage than free", but the content of the free tier is not described. | One month free trial | microsoft.com checked 13.10.2026 | 5.6 / 14 |
| Cancellation | The subscription renews unless cancelled | microsoft.com checked 13.10.2026 | 6.0 / 12 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 65,1 | 19.5 |
| Transparency | 30 % × 80,0 | 24.0 |
| Reachability | 20 % × 32,5 | 6.5 |
| AI quality score | 20 % × 80,0 | 16.0 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 33/100 | Technical measurement | 13.2 / 40 |
| Accessibility | 100/100 | Technical measurement | 30.0 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 54/100 | Technical measurement | 8.1 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Whether inputs are used to train models and whether this can be prevented is stated OBSERVATIONYksityisyysasetukset: 'Training on conversation activity' -hallinta löytyy profiilista kohdasta Privacy; kirjautuneiden aikuisten keskustelut käytetään oletuksena mallien opetukseen ellei kytke pois | Partly | Website + AI extraction | 12.5 / 25 |
| Finnish language support (user interface or produced text) stated OBSERVATIONkirjoittaa suomea; käyttöliittymä saatavilla suomeksi | Yes | Website + AI extraction | 20.0 / 20 |
| Monthly price or free tier publicly displayed without contacting the company OBSERVATIONTuotesivu: Microsoft 365 Premium 19,99 $/kk (199,99 $/v), 'Best for AI & productivity' | Yes | Website + AI extraction | 20.0 / 20 |
| Data location (EU or USA) clearly stated OBSERVATIONkuluttajan Copilot-datan EU-sijaintia ei kerrota erikseen tuote- tai yksityisyysasetussivulla | Partly | Website + AI extraction | 7.5 / 15 |
| Free version or trial and its limits stated OBSERVATIONCopilotin peruskäyttö on ilmaista osoitteessa copilot.microsoft.com | Yes | Website + AI extraction | 10.0 / 10 |
| Owning company stated on the site OBSERVATIONpalvelun tarjoaa Microsoft Corporation (Redmond) | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONpuhelinnumeroa ei esitetä Copilot-palvelussa | No | Website + AI extraction | 0.0 / 30 |
| Email shown OBSERVATIONno public support e-mail is shown; support is provided through the help centre | No | Website + AI extraction | 0.0 / 15 |
| Chat support OBSERVATIONtuki painottuu ohjekeskukseen ja tukisivuihin | Partly | Website + AI extraction | 7.5 / 15 |
| Opening hours shown OBSERVATIONcustomer service opening hours not shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section OBSERVATIONMicrosoft Copilot -ohje- ja tukisivut UKK-osioineen | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app OBSERVATIONCopilot-sovellus saatavilla Android- ja iOS-laitteille | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 78/100 | AI analysis | 26.5 / 34 |
| Findability of pricing | 80/100 | AI analysis | 26.4 / 33 |
| Content coverage | 82/100 | AI analysis | 27.1 / 33 |
Are you a customer of Microsoft Copilot? Share your experience. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +17.0 points: 66.8 → 83.8, rank 2 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
