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On the basic metrics alone, the score was 67.1 and the rank 4. The score is now 47.5 and rank 6 (▼ 2 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
ChatGPT on laajimmin käytetty tekoälyavustaja, joka kirjoittaa erinomaista suomea ja jolla on julkinen hinnasto sekä ilmaistaso. Läpinäkyvyyden heikoin kohta on datan käyttö: kuluttajakeskustelut hyödynnetään oletuksena mallien opetukseen ellei sitä estä, ja datankäsittely painottuu Yhdysvaltoihin.
Buying motives checked on 13.10.2026 and basic metrics measured on 24.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Cheapest paid package | 24 p × 0.0 % | 0.0 |
| Free start | 14 p × 100.0 % | 14.0 |
| Cancellation | 12 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 67,1 | 33.5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Cheapest paid package | The price does not appear in the readable text of the chatgpt.com/pricing page, openai.com/chatgpt/pricing returns 403 and the rendered page stops at a bot check. | chatgpt.com, price list checked 13.10.2026 | 0.0 / 24 |
| Free start | Free package, unlimited text conversations | chatgpt.com checked 13.10.2026 | 14.0 / 14 |
| Cancellation | No cancellation terms were found on the price list page or in its instructions. | chatgpt.com, price list checked 13.10.2026 | 0.0 / 12 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 66,5 | 19.9 |
| Transparency | 30 % × 80,0 | 24.0 |
| Reachability | 20 % × 32,5 | 6.5 |
| AI quality score | 20 % × 83,3 | 16.7 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 28/100 | Technical measurement | 11.2 / 40 |
| Accessibility | 100/100 | Technical measurement | 30.0 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 77/100 | Technical measurement | 11.6 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Whether inputs are used to train models and whether this can be prevented is stated OBSERVATIONOpenAI kertoo, että kuluttajaversion (Free/Plus/Pro) keskustelut voidaan käyttää mallien parantamiseen, ellei kohtaa 'Improve the model for everyone' kytke pois asetuksista (Data Controls) | Partly | Website + AI extraction | 12.5 / 25 |
| Finnish language support (user interface or produced text) stated OBSERVATIONtuottaa sujuvaa suomea; käyttöliittymän kieliksi valittavissa suomi | Yes | Website + AI extraction | 20.0 / 20 |
| Monthly price or free tier publicly displayed without contacting the company OBSERVATIONHinnastosivu esittää tasot julkisesti: Free, Go, Plus ja Pro (Go 8 $/kk, Plus 20 $/kk, Pro 200 $/kk) | Yes | Website + AI extraction | 20.0 / 20 |
| Data location (EU or USA) clearly stated OBSERVATIONkuluttajan datan tarkkaa sijaintia ei kerrota selkeästi; datan sijaintivalinta (EU) mainitaan vain yritys- ja Enterprise-tasolla | Partly | Website + AI extraction | 7.5 / 15 |
| Free version or trial and its limits stated OBSERVATIONHinnastosivu: Free-taso 0 $/kk käytettävissä | Yes | Website + AI extraction | 10.0 / 10 |
| Owning company stated on the site OBSERVATIONpalvelun tarjoaa OpenAI OpCo, LLC (San Francisco), mainittu sivuston yritystiedoissa | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONphone number is not shown | No | Website + AI extraction | 0.0 / 30 |
| Email shown OBSERVATIONjulkista tukisähköpostia ei esitetä; tuki ohjautuu ohjekeskukseen | No | Website + AI extraction | 0.0 / 15 |
| Chat support OBSERVATIONtukipyynnöt hoidetaan ohjekeskuksen chat-avustajan kautta | Partly | Website + AI extraction | 7.5 / 15 |
| Opening hours shown OBSERVATIONcustomer service opening hours not shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section OBSERVATIONLaaja ohjekeskus (help.openai.com) ja UKK-artikkelit | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app OBSERVATIONChatGPT-sovellus saatavilla iOS- ja Android-laitteille | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 82/100 | AI analysis | 27.9 / 34 |
| Findability of pricing | 80/100 | AI analysis | 26.4 / 33 |
| Content coverage | 88/100 | AI analysis | 29.0 / 33 |
Are you a customer of the ChatGPT service? Share your experience. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +52.4 points: 47.5 → 99.9, rank 6 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
